FabHotel Altus - DLF CyberHub, Gurugram

The hotel, rooms, service, and staff were all terrible.

The rooms and location are good, but the staff is very uncooperative. I had to go down to the reception to pick up my food because they refused to let the delivery person bring it to the room and didn't deliver it themselves. I also waited about 15 minutes before check-in, even though my booking was already upgraded due to the closure of the originally booked property. There is no synchronization or update on the portal about whether the property is open. The Dwarka and Mahipalpur locations are nearly closed due to licensing problems, but the portal doesn't reflect this. So, please call the property after booking.

Bad experience, the room was dirty and did not meet my expectations.

The rooms were dirty. I booked a room with breakfast online, but they didn't provide it and asked us to pay extra. There were ants and no cleanliness. They charge extra for every little thing. The location is inside, so it's hard to get a cab or auto; you have to book online. There was no service at all.

So I stayed at the hotel for 2 nights last week due to work and my room both the nights was fine, but the bathroom of the room on day 1 was crap.I had a lot of dampness, seepage and moldy smell due to which I changed room the 2nd day.They provide nothing, and menu isn't great either so couldn't order anything.Parking is on the road.

Solo Traveller • India • May 2026