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Hotel O The Primero

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L-27/10, Sector 25, Privat Hospital Centrally Located, Near MG Road Metro Station, DLF Phase 2, 122002

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Experience an abundance of unparalleled facilities and features at Hotel O The Primero.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes.During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible.Craving relaxation? Make the most of your stay at the Hotel O The Primero with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Hotel O The Primero, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer toiletries to enhance your experience. Begin your day carefree at Hotel O The Primero, as complimentary breakfast is offered for your convenience. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences.

Popular Facilities

Room Service

Room Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Fan

Fan

Linens

Linens

Mirror

Mirror

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Parking

Book with ₹0

₹1,418

+ ₹202 taxes and fees, per night, per room

5.8

Pleasant

•

51 reviews

Dirty bedding, rude service and booking-related extra charges

Guest as saying

Everything was fine

bheemsen thalor •

Solo Traveller • Aug 2026

This was the worst hotel experience I've ever had. The manager was extremely rude and demanded extra payment if you booked online via OYO or other platforms. His behavior was very unpleasant. The room was tiny, and I even spotted a cockroach on my bed. The bedsheet and blanket were dirty. I would recommend reconsidering before booking this hotel.

Naim Ahmed •

Solo Traveller • Mar 2026

Avoid booking through Agoda and Oyo Rooms, as they are terrible platforms. The property manager at Hotel O The Primero Near Leisure Valley Park is also very unprofessional. I booked my stay at 9am via Agoda and Oyo Rooms and requested early check-in since the check-in time was 12 pm. Oyo Rooms support arranged a call with the property manager who assured me I could arrive by 10:30 am. When I got there, I was told to wait in the waiting area. After 30 minutes, when I asked about the room, he said they no longer accept bookings from Oyo Rooms and told me to contact Oyo customer support. I had already prepaid 1200, so I had no choice. When I contacted support, they offered to move me to a hotel 7 km away and said cancellation would take over two weeks for a refund. This feels like a scam where they make you pay first and then send you to a distant hotel. If I had to stay far away, why did I pay so much? Also, if the property partner was not accepting Oyo bookings, why didn't he inform me earlier? Worst experience ever.

Prateek Raj •

Solo Traveller • Feb 2026

Explore the Area

L-27/10, Sector 25, Privat Hospital Centrally Located, Near MG Road Metro Station, DLF Phase 2, 122002

Around the property

    Indira Gandhi International Airport

    8.75 km

    Hindon Airport

    36.04 km

    Noida International Airport

    61.53 km

    Hissar Airport

    145.89 km

    Agra Airport

    171.49 km

    Jolly Grant Airport

    219.28 km

    Jaipur International Airport

    222.26 km

5.8

Pleasant

51 Users

Guest Impressions

spotlight icon

Staff behavior is mixed, with repeated complaints about rudeness, abusive language, and intoxication.

Bookings were sometimes rejected or followed by requests for additional payment at check-in.

Room conditions are mixed, ranging from clean, maintained rooms to dirty bedding and pest complaints.

Food

8.0

Food quality was very good.

Staff

4.5

Staff interactions were frequently rude, with some professional behavior also experienced.

Cleanliness

4.0

Dirty bedding and a cockroach indicated poor cleanliness.

Room Comfort

4.0

The room was very small, reducing comfort.

Value for Money

4.0

Extra charges and booking-related payment disputes undermined value.

Total Reviews

All Reviews (10)
Solo Traveller (9)
Family (1)

Adequate Stay

10

Everything was fine

bheemsen thalor •

Solo Traveller • Aug 2026

Terrible Hotel Experience

2.0

This was the worst hotel experience I've ever had. The manager was extremely rude and demanded extra payment if you booked online via OYO or other platforms. His behavior was very unpleasant. The room was tiny, and I even spotted a cockroach on my bed. The bedsheet and blanket were dirty. I would recommend reconsidering before booking this hotel.

Naim Ahmed •

Solo Traveller • Mar 2026

Frustrating Booking Experience

2.0

Avoid booking through Agoda and Oyo Rooms, as they are terrible platforms. The property manager at Hotel O The Primero Near Leisure Valley Park is also very unprofessional. I booked my stay at 9am via Agoda and Oyo Rooms and requested early check-in since the check-in time was 12 pm. Oyo Rooms support arranged a call with the property manager who assured me I could arrive by 10:30 am. When I got there, I was told to wait in the waiting area. After 30 minutes, when I asked about the room, he said they no longer accept bookings from Oyo Rooms and told me to contact Oyo customer support. I had already prepaid 1200, so I had no choice. When I contacted support, they offered to move me to a hotel 7 km away and said cancellation would take over two weeks for a refund. This feels like a scam where they make you pay first and then send you to a distant hotel. If I had to stay far away, why did I pay so much? Also, if the property partner was not accepting Oyo bookings, why didn't he inform me earlier? Worst experience ever.

Prateek Raj •

Solo Traveller • Feb 2026

Avoid Booking Here

2.0

Don't book on OYO for this hotel. They don't provide rooms. Owner lists it cheaper on OYO to get customers but raises price at check-in. No help from OYO customer service.

Lavish Gupta •

Solo Traveller • Mar 2023

Disappointing Stay

2.0

Hotel not good. Very bad experience.

shantanu bose •

Solo Traveller • Jan 2023

Hotel Facilities

amenity
Access

Couples only

Late Check-in Supported

Intercom

Non-smoking rooms

amenity
Safety and security

24*7 Security

Fire extinguisher

CCTV in common areas

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Fan

Linens

Mirror

Television

Kitchen

Dustbins

First Aid kit

Hand sanitiser

Ironing facilities

Seating area

Shelf for clothes

Safety Deposit Box

amenity
Bathroom

Shower

Toiletries

Private bathroom

amenity
Family and kids

Family room

amenity
Transfers and transport

Free car parking

Shuttle service

amenity
Internet access

Internet services

amenity
Food and drinks

Room Service

Breakfast Available

Kitchen

BBQ Facility

Grocery Delivery

In-Room Breakfast

amenity
Activities and sports

Game room

BBQ Facility

amenity
Services and conveniences

Free car parking

Luggage Storage

Laundry Service

Air conditioning in Public Area

Fireplace

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Grooming

Smoke-Free Property

Smoking Area

amenity
Accessibility

Elevator access

amenity
Safety and cleanliness

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-8 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 9 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Breakfast charge (unless included in room price) - 0 INR
  • Number of restaurants - 0

Property Announcements

  • The property does not accept non-local guests.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking Hotel O The Primero

What is the location of Hotel O The Primero?

Hotel O The Primero is located at L-27/10, Sector 25, Privat Hospital Centrally Located, Near MG Road Metro Station, DLF Phase 2, 122002.

What is the check-in and check-out time at Hotel O The Primero?

The standard check-in time at Hotel O The Primero is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel O The Primero.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel O The Primero.

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