Ginger Udaipur, Shastri Circle

fooding and ambience, cleaning not good

Couple • India • Sep 2026

Centrally Located Nearby popular tourist sights Rooms & Bathrooms were little bit Smaller Side but designed and furnished accordingly.Big Glass Windows in Room but No View.Food was 7/10Cleanliness 9/10Staff Behaviour 10/10 Location 10/10Overall a comfortable Stay 😊

Couple • India • Sep 2026

Had a wonderful stay at the hotel. The rooms were clean and comfortable, the staff was courteous, and the overall experience was excellent. Highly recommended!

Group • India • Sep 2026

GOOD SERVICE. KIRAN- She cleans properly every day and makes my room every morning.Veg food is delicious.

Solo traveler • India • Sep 2026

Hotel was very nice and staff behaviour was good as well you can stay without any doubt

Couple • India • Sep 2026

Ginger hotels service was very good. And location is in the center of the city, which makes everything near.

Family with young children • India • Sep 2026

Overall review if very good

Couple • India • Sep 2026

We stayed there for 2 nights ...good food ...staff behaviour humbled

Couple • India • Aug 2026

Breakfast very goodCheckinn staff very slow and room and bedsheets not cleaned

Group • Thailand • Jul 2026

It was a great experience staying at Ginger Hotel. I really enjoyed my stay and appreciated the clean rooms, comfortable ambiance, and courteous staff. Thank you for the excellent hospitality. I look forward to staying with Ginger again in the future.Best regards,Neha Prasad

Couple • India • Jul 2026

Hotel and specially the service staff ... Was great 👍 caring , awesome and always happy to help .... service staff kiran and mr service supervisor 👍 special thanks to you both ....

Family with teens • India • Jul 2026

I checked in yesterday, and I am extremely disappointed with the service. I did not expect this level of service from an IHCL brand.Yesterday, I requested towels and had to call three times. Even after repeated follow-ups, I received them only after 45 minutes.Last night, we went to the restaurant at around 10:25 PM. The staff informed us that they would not be able to serve us in the restaurant and asked us to place the order for room service instead. We explained that we had arrived before the last order time of 10:30 PM, but they still refused to serve us in the restaurant.We then placed a room service order. After about 10 minutes, we received a call saying that Tandoori Chicken and Chicken Gravy were not available. We told them to send any chicken dish that was available, along with Cheese Naan and Garlic Fried Rice.We waited for almost an hour for the food. When it finally arrived, the Garlic Fried Rice had no garlic, and instead of Cheese Naan, we were served plain naan. When we requested a replacement, we were told that there was no chef available at the hotel at night. They couldn't even prepare a sandwich. As a result, we were unable to have dinner last night.This morning, we again ordered towels and coffee, and it took around 40 minutes to receive them.The overall service has been extremely poor and unacceptable. I come from a hospitality background myself, and this is certainly not the level of service I would expect from an IHCL property.Additionally, some of your staff members had an unprofessional attitude. They were making faces in front of us and did not seem to take our complaints seriously. We also approached the Front Office Manager, but we did not receive any proper response or resolution.I hope this matter is taken seriously and addressed immediately so that other guests do not have a similar experience.

Group • India • Jul 2026

Good property in a budget with basement parking

Solo traveler • India • Jul 2026

Overall, good property and staff was courteous too

Solo traveler • India • Jul 2026

Money refund is still pending.. staff was not good

Group • India • Jul 2026