Raffles Udaipur
Kamlod, Rajasthan , 313024
At Raffles Udaipur, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Amenities at car hire offered by Raffles Udaipur simplify the organization of your excursions, tourist activities, and other adventures in Udaipur. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Raffles Udaipur. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations in Raffles Udaipur incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with daily newspaper and television to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Raffles Udaipur, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Raffles Udaipur, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, steam room, spa and sauna for ultimate relaxation.At Raffles Udaipur, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Raffles Udaipur, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Popular Facilities
Pool with View
Internet services
Buffet Breakfast
24*7 Room Service
Hot Tub
Bathtub
Lakeshore Signature, Non Island Room
Free Breakfast
Free Valet Parking
+ ₹6,528 taxes and fees, per night, per room
8.6
Excellent
•71 reviews
75% positive reviews in last few days
Guest as saying
We had a wonderful experience. The staff was incredibly warm and accommodating, and the food at the on-site restaurant was delicious. A truly comfortable and relaxing retreat."
From the moment we stepped onto the jetty, the experience at Raffles was extremely disappointing. It was incredibly hot, which is understandable, however no umbrellas were provided while waiting. The employee handling check-in could not locate my booking, and I ultimately had to find it myself on the iPad before we were even able to board the boat. Upon arriving at the lobby, there was no welcome whatsoever. We were seated and left waiting without anyone approaching us. Although welcome drinks were provided, I eventually had to walk up to the check-in counter myself to ask when someone would assist us. Only then was I told that one of our rooms was not ready. Considering we arrived well after check-out time, and the hotel was clearly not at full occupancy, this was unacceptable. After repeatedly asking when we would be checked in, and waiting close to 45 minutes, we were finally taken to our room to complete check-in. Prior to arrival, we had specifically requested rooms near each other and were advised they were “4 rooms apart.” Once we arrived, we realised the rooms were actually over 10 rooms apart. We genuinely did not understand why we were misled about something so simple. The “butler” service was completely inadequate and nowhere near the standard expected of a luxury 5-star hotel. During check-in there was no proper explanation of the resort facilities, no overview of services, and no useful guidance at all. We were not informed about the buggy system, the location of the gym, or basic resort information. When asked questions, the butler often did not know the answers. One guest in our group has a severe nut allergy, which had been communicated to the hotel before arrival. Shockingly, this was never acknowledged during check-in, and nuts had actually been placed in the room as a welcome treat. For a hotel operating under the Raffles name, this level of negligence is deeply concerning. Things escalated further when my backpack went missing after our luggage was delivered. I immediately informed the butler, who was no help whatsoever. After waiting in our room with no updates, we went back to the lobby ourselves. Staff repeatedly insisted I had never handed over a backpack in the first place, despite the fact that I could clearly see via my AirTag that the backpack was still somewhere on the island. After multiple back-and-forth conversations and repeated denial from staff, I requested to see luggage photos from guests who checked in around the same time as us. It became obvious that my backpack had been delivered to another guest’s room. Even then, staff continued contradicting themselves — first claiming no backpack had been found, then suddenly saying it had been sitting in the holding area the entire time. The constant dishonesty, deflection, and gaslighting from staff became a recurring theme throughout the stay. By the time we finally settled into our rooms, over 2.5 hours had passed and not a single part of the experience had been positive. We stayed for 3 nights, and honestly, I cannot point to one genuinely good experience during the entire stay. Everything felt flawed, disorganised, and poorly managed. Breakfast each morning was below average. Even ordering something as simple as water would take over 15 minutes, while food regularly took 30 minutes or more despite the hotel not being at full capacity. We were genuinely ready to leave after the first day, however due to last-minute availability elsewhere, we had no option but to stay. To make matters worse, our butler barely acknowledged us throughout the stay — often not even making eye contact when walking past. The lack of professionalism, attentiveness, and basic customer service from the staff was honestly shocking. The list goes on. I am genuinely stunned that this property operates under the Raffles name and brand standard.
The booking was made in my name by mistake for someone else.
Rajesh •
Couple • India • May 2026
