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Hotel City Grand

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Plot No. 17329-2, Near Roadways, Bus Stand Behind Thapar Petrol Pumo, Cannt, 221002

10+ Photos

Near Major Attractions

Near Museum Kashi Vishwanath and Raja of Vizanagram Palace, with temples and ghats nearby.

Excellent Service

Helpful staff, friendly treatment, prompt assistance, and good overall service are common experiences.

At Hotel City Grand, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Varanasi with ease by utilizing the services provided by taxi and car hire.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel City Grand. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel City Grand.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few accommodations at Hotel City Grand also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water and instant coffee. Hotel City Grand offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. At Hotel City Grand, each day commences with a scrumptious breakfast offered at no additional cost. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Hotel City Grand, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, steam room and spa for ultimate relaxation.

Popular Facilities

Spa/sauna

Spa/sauna

Breakfast Available

Breakfast Available

Steam room

Steam room

24*7 Room Service

24*7 Room Service

Safe Dining Space

Safe Dining Space

In-Room Breakfast

In-Room Breakfast

Executive Room
Recommended Deal

Executive Room

Free Cancellation

Parking

Book with ₹0

₹2,286

+ ₹326 taxes and fees, per night, per room

8.2

Excellent

•

81 reviews

Dirty rooms, stained sheets, foul-smelling bathrooms and unreliable Wi-Fi

Guest as saying

Neat and clean.

Flag

ixigoer •

Family • India • Sep 2026

The worst hotel I have stayed at in Varanasi.

Ravi Dhakal •

Solo Traveller • Sep 2026

The room was filthy, the bed linens had stains, and the bathroom smelled awful. Additionally, the Wi-Fi was not functioning, and the front desk employees were extremely impolite and uncooperative. This is by far the worst hotel I have ever stayed in.

Singapore Gaming •

Solo Traveller • Sep 2026

Explore the Area

Plot No. 17329-2, Near Roadways, Bus Stand Behind Thapar Petrol Pumo, Cannt, 221002

Around the property

    Assi Ghat

    4.52 km

    Manikarnika Ghat

    4.13 km

    Dhamek Stupa

    8.81 km

    Sarnath

    8.74 km

    Galaxy Hospital

    1.27 km

    Nandini Medicare

    1.21 km

    Indain Railway Cancer Institute and Research Centre

    0.72 km

    Varanasi Bypass Cabin Station

    0.31 km

    Allahabad Airport / Bamrauli Air Force Base (IXD)

    125.34 km

    Shubham Hospitals

    1.32 km

    Varanasi Outer Cabin Station

    0.63 km

    JHV Mall & Multiplex

    2.18 km

    Sankat Mochan Temple

    4.51 km

    New Vishwanath Temple

    3.77 km

    Rohit Laproscopic Surgical Center

    1.31 km

    Godowlia

    0.8 km

    Banaras Ghats

    3.89 km

    Shri Kashi Vishwanath Temple (Golden Temple)

    3.78 km

    Lal Bahadur Shastri Airport (VNS)

    18.82 km

    Dasaswamedh Ghat

    3.87 km

    Gol PArk

    0.61 km

    Monkey Temple (Durga Temple)

    4.03 km

    Sharma Toys Emporium

    0.97 km

8.2

Excellent

81 Users

Guest Impressions

spotlight icon

Staff are friendly, helpful, cooperative, and prompt, though some complaints cite rude behavior.

Rooms are often clean and tidy, but recent complaints cite dirt and stained sheets.

The hotel is near railway and bus stations, temples, ghats, and essential destinations.

Location

9.0

The hotel is near railway and bus stations, with essential things nearby.

Food

7.0

Food quality is good, though service manners can be poor.

Staff

7.0

Staff service is mixed, ranging from friendly and helpful to rude and unhelpful.

Cleanliness

7.0

Rooms are generally neat and clean, but some have been dirty and stained.

Room Comfort

7.0

Rooms are nice overall, but bathrooms lack several basic amenities.

Value for Money

6.0

The stay offers value for money, though its worth is questioned.

Total Reviews

All Reviews (10)
Family (1)
Solo Traveller (9)

Very good location

10

Neat and clean.

Flag

ixigoer •

Family • India • Sep 2026

Very Disappointing Stay

2.0

The worst hotel I have stayed at in Varanasi.

Ravi Dhakal •

Solo Traveller • Sep 2026

Terrible Hotel Experience

2.0

The room was filthy, the bed linens had stains, and the bathroom smelled awful. Additionally, the Wi-Fi was not functioning, and the front desk employees were extremely impolite and uncooperative. This is by far the worst hotel I have ever stayed in.

Singapore Gaming •

Solo Traveller • Sep 2026

Terrible Hotel Stay

2.0

This hotel was the worst experience: the room was filthy, the bed sheets had stains, and the bathroom smelled awful. Additionally, the Wi-Fi was not functional and the front desk staff were extremely rude and uncooperative. Avoid booking here as it is not worth the cost. The management is the worst I've encountered, making this the worst hotel I've stayed at in Varanasi.

RDGamers •

Solo Traveller • Sep 2026

Very Poor Experience

2.0

Worst hotel, even though the food is good, the staff are very rude.

Keshav Sharma •

Solo Traveller • Sep 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

Suitable for adults

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Microwave

Cleaning supplies

First Aid kit

Free drinking water

Ground floor available

Hand sanitiser

Heating

High floor

Iron for trousers

Ironing facilities

Mirror

Safe box

Sewing kit

Shelf for clothes

Slippers

Study table

Tea/Coffee maker

Telephone

Top floor available

Umbrella

Wake-up call

Safety Deposit Box

amenity
Bathroom

Bathrobes

Shower

Toiletries

amenity
Family and kids

In-house babysitter

Kids' meal

Safety measures for kids

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Microwave

Tea/Coffee maker

amenity
Food and drinks

Breakfast Available

24*7 Room Service

In-Room Breakfast

Alternative Meal Arrangement

amenity
Activities and sports

Spa/sauna

Ticket Services

Tours

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

Newspaper

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Steam room

Contactless Check-in/Check-out

Facilities for Differently-Abled Guests

Air conditioning in Public Area

Free car parking

Luggage Storage

Laundry Service

Fireplace

Shoeshine kit

ATM

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Grooming

Heating in Public Area

Invoice Provided

Postal Service

Smoking Area

Photocopy/fax in business center

amenity
Safety and cleanliness

Safe Dining Space

Breakfast Takeaway Service

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hotel Policies

Check-in:

From: 12:30 PM

Check-out:

To: 1:00 PM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 13 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Distance from city center - 2, km
  • Travel time to airport (minutes) - 45
  • Year property opened - 2008
  • Number of floors - 4
  • Room voltage - 240
  • Number of rooms - 45
  • Daily Internet/Wi-Fi fee - 10 usd
  • Airport transfer fee - 20 USD
  • Most recent renovation - 2018
  • Non-smoking rooms/floors - yes
  • Breakfast charge (unless included in room price) - 4 usd
  • Number of restaurants - 1
  • Number of bars/lounges - 0
  • Reception open until - 23:30
  • Daily parking fee - 10 USD
  • Check-out from - 23:30
  • Check-in until - 23:30
  • License Id / Local Tax ID/ Entity Name - 18%

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Frequently Asked Questions when booking Hotel City Grand

What is the location of Hotel City Grand?

Hotel City Grand is located at Plot No. 17329-2, Near Roadways, Bus Stand Behind Thapar Petrol Pumo, Cannt, 221002.

What is the check-in and check-out time at Hotel City Grand?

The standard check-in time at Hotel City Grand is 12:30 PM, and check-out is at 1:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel City Grand.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel City Grand.

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