Hotel Lotus Inn near Udaipur City Railway Station

The hotel is advertised as a 3-star property on Agoda, but my experience did not meet those expectations. Cleanliness was poor, and the bathroom had an unpleasant smell throughout my stay. The service was disappointing, and the staff were not very helpful. The food was also below average.Additionally, the hotel is located far from Udaipur’s main attractions as well as the railway station. Overall, my stay at Hotel Louts Inn was unsatisfactory, and the hotel needs significant improvement in cleanliness, service, and food quality.

ixigoer •

Group • India • Sep 2026

Very arrogant owner.Charged huge only for small delay in check out.Used bad words also no kettle hair drier also room was dirty with literally stains on bed sheets .Very bad experience.I would suggest atleast invest some more money and find better hotel as this is outside main city also

ixigoer •

Group • India • Apr 2026

Subject: Complaint Against Hotel Booking in Udaipur – Misbehavior & False AmenitiesI am writing to formally complain about my recent hotel booking in Udaipur made through your platform for a stay of 4 days.I checked in around 10:00 PM, and during booking, the hotel had clearly mentioned amenities such as a kettle and hair dryer. However, upon arrival, these were not provided. When I raised this issue, the hotel staff rudely responded that since I had not booked directly with them, they were not responsible for providing those services. This is completely unacceptable, as I booked through a trusted platform expecting the listed amenities.Additionally, the behavior of the hotel staff and owner was extremely rude and disrespectful throughout our stay. During checkout, although we had checked in late (almost 8 hours after standard check-in time), we overstayed by only 1 hour. However, the hotel:- Did not inform us in advance about any extra charges or late checkout policy.- Initially allowed us to keep our luggage and did not mention any penalty.- Later, when our train departure time was near (we had a train after 3–4 hours), they suddenly demanded half-day charges for just 1 hour extra stay.- If they had informed us earlier, we would have vacated immediately instead of waiting there.- Despite this, they forced us to leave, kept our luggage, and spoke in a very rude and disrespectful manner, using statements like “I am the owner, I can do anything.”We were left sitting outside the hotel after vacating, without any support or proper communication, which caused unnecessary stress and inconvenience just before our journey.This experience has been extremely disappointing and stressful. I request you to:1. Take strict action against the hotel for misbehavior and false service claims.2. Investigate the issue of undisclosed extra charges.3. Ensure that such incidents do not happen with other customers.4. Provide appropriate compensation/refund for the inconvenience caused.I trusted your platform for a comfortable and reliable booking experience, but this incident has severely impacted that trust.

ixigoer •

Group • India • Mar 2026

There is no lift to reach the hotel on first floor. No mention about that while booking. No help from this platform or hotel.

ixigoer •

Group • India • Mar 2026

They said the room you booked is not available , other one is available for which you have to pay extra. We were in a hurry so have to pay .... But not recommending to anyone

ixigoer •

Family • India • Jan 2026