HOTEL SAVITHRI

nice

Extremely poor experience. Service was bad. The behavior of the suppliers was very unpleasant.

If you expect good service, this hotel is the worst, especially the restaurant staff. They do not pay attention to you. The food in the restaurant tastes bad and is unhealthy.

I and my family had visited the restaurant for breakfast on the 3rd July 2026 at about 09.15 AM. To see a deserted restaurant at this time should have been a Red Flag and we should have walked out and saved us this pathetic experience. Surprising for a so called 4 star Hotel without any Room guests or walk in customer's for breakfast. We were the only guests. The service staff seemed perplexed and since she did not have a Menu card she suggested us to have Dosa. We were served a pathetic limp dosa and a watery liquid which she called it Sambar. She also got us an omelet of one egg without even onion or chilly. Strange that a Hotel with room guests doesn't have a cook to make an omelet. On the bill being presented we found this Dosa billed as Breakfast and the cost being Rs 142.85 plus CGST and SGST. The one egg omelet cost being Rs 110 plus CGST and SGST. I guess they don't keep a Menu Card so that the guests can be billed at their fancy. This is a pathetic restaurant and a place best to avoid. I run fine dine restaurants in Chennai and Puducherry and have 3 decades of experience in the Hospitality business. Suggest the Management to employ trained service staff and cooks. Isn't it better to say that the restaurant is closed than cheat customer's.

My family and I visited the restaurant for breakfast on July 3, 2026, around 9:15 AM. Seeing the restaurant empty at that hour should have been a warning sign, and we should have left to avoid this disappointing experience. It's surprising that a 4-star hotel had no room guests or walk-in customers for breakfast; we were the only ones there. The service staff appeared confused and, lacking a menu, recommended dosa. We were served a soggy dosa and a watery liquid called sambar. She also brought us a one-egg omelet without onion or chili. It's odd that a hotel with guests doesn't have a cook to prepare a proper omelet. On receiving the bill, we saw the dosa charged as breakfast costing Rs 142.85 plus CGST and SGST, and the one-egg omelet was Rs 110 plus taxes. It seems they avoid having a menu to charge guests arbitrarily. This restaurant is very poor and best avoided. I manage fine dining restaurants in Chennai and Puducherry with 30 years of hospitality experience. I suggest the management hire trained staff and cooks. Wouldn't it be better to say the restaurant is closed than to deceive customers?