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The Central Residency
# Manorama Rd, Opposite Malayalam Manorama, Aristo, Thampanoor, Thiruvananthapuram, Kerala 695014, Aristo Jn, 695014
The Central Residency provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi amenities to assist you in discovering your desired offerings in Thiruvananthapuram.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at The Central Residency have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at The Central Residency as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at The Central Residency, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.
Popular Facilities
Buffet Breakfast
Executive Lounge access
24*7 Room Service
Bar
Liquor
Liquor
Executive Room Double
Complimentary Wifi
Book with ₹0
+ ₹563 taxes and fees, per night, per room
9.0
Exceptional
•2330 reviews
93% rated positive in last 3 months
Guest as saying
Overall good experience
ixigoer •
Business • India • Oct 2026I strongly advise travellers to think twice before booking Central Residency Hotel or dining at its restaurant. My experience was extremely disappointing, and the way my complaint was handled was unacceptable.I checked into Central Residency at around 2:00 PM, left my luggage in my room, and went directly to the restaurant for lunch.Before placing my order, I specifically enquired about the fish available in the kitchen. The staff informed me that they had Kingfish and Tuna. As someone who is particular about the quality and authenticity of the fish being served, I made it absolutely clear that I wanted genuine Kingfish, not Baaza fish.Unfortunately, I have encountered situations at other establishments where fish that appears similar to Kingfish is served under a different name. Therefore, I took extra precautions to avoid any misunderstanding.I personally spoke to the chef and explicitly confirmed that my fish biryani should be prepared using Kingfish only. The chef assured me that Kingfish was available and that my order would be prepared accordingly.After waiting for more than 30 minutes, my fish biryani was finally served. To my utter shock and disappointment, the fish served did not appear to be the Kingfish I had specifically requested and confirmed with the staff and chef.I have attached photographs of the fish that was served. Readers can see what was presented to me, although the photographs alone cannot establish the exact species of fish.I was so dissatisfied with what I received that I did not eat the biryani.THE MOST DISAPPOINTING PART: THE MANAGEMENT’S RESPONSEI immediately sought out the General Manager to report the incident and expected a professional response, a proper investigation, and some accountability.Instead, I found his response deeply disappointing. I did not receive the satisfactory explanation or reassurance I expected from someone responsible for managing a hotel.What is the point of having a General Manager if a guest’s complaint cannot be handled professionally?When a guest takes the trouble to confirm an order directly with the chef, the hotel has a responsibility to honour that assurance. If there is a genuine misunderstanding, the management should investigate it seriously rather than leave the guest feeling ignored and dissatisfied.This was not merely a disappointing meal. It was a complete loss of confidence in the restaurant and the hotel’s management.A FINANCIAL LOSS OF APPROXIMATELY 8,000The experience was so unacceptable that I decided to check out of the hotel immediately. I did not even spend a minute in my room after returning from the restaurant. I had to arrange another hotel for my stay.As a result, I suffered a financial loss of approximately 8,000, in addition to the inconvenience, frustration, and wasted time.I chose this hotel expecting a comfortable stay and professional hospitality. Instead, I left feeling thoroughly disappointed.MY FINAL VERDICTI believe every guest deserves honest service, respect, and accountability, irrespective of the amount they spend.My concerns are straightforward:* Food transparency: I specifically requested Kingfish and received fish that I believed was different from what I had ordered.* Failure to honour assurances: Both the restaurant staff and the chef assured me that Kingfish would be used.* Poor complaint handling: I was dissatisfied with the General Manager’s response to my concern.* Loss of confidence: I felt compelled to leave the hotel immediately and arrange alternative accommodation.* Financial consequences: I lost approximately 8,000 because of this experience.I am sharing this review to inform other travellers about my personal experience. I hope the hotel management takes these concerns seriously, reviews what happened, and improves its standards of service and accountability.I would not recommend Central Residency Hotel or its restaurant based on my experience. I certainly would
ixigoer •
Solo Traveller • India • Oct 2026Good stay
ixigoer •
Couple • India • Oct 2026Explore the Area
Around the property
Mohan Stores
1.79 km
India Hospital
0.33 km
Manjalikulam Ground
0.55 km
Ksrtc Central Bus Station
0.44 km
Ladies and Children Hospital, Thycaud
0.61 km
Trivandrum Railway Station
0.57 km
DDRC SRL Diagnostic Services
0.47 km
Subrahmanya Swami Temple Pond
0.39 km
Tuticorin Airport (TCR)
120.84 km
Trivandrum International Airport (TRV)
3.88 km
Thiruvananthapuram Central Railway Station
0.54 km
SP Grand days parking
0.5 km
ATM
0.48 km
Ponnara Sreedhar Park
0.48 km
9.0
Exceptional
2k+ Users
Guest Impressions
Staff are generally courteous and responsive, though isolated complaints cite rude or insensitive service.
Breakfast usually offers broad, tasty choices, but isolated stays include unsatisfactory meals.
Rooms are generally clean and comfortable, with occasional stains, odours, or ageing linens.
Location
9.4
The central, convenient location provides excellent access through the city.
Cleanliness
9.3
Rooms and shared areas are clean and well maintained.
Room Comfort
8.8
Rooms are generally spacious, clean, and comfortable, with occasional bed and Wi-Fi concerns.
Food
8.6
Breakfast is excellent, while some lunch and dinner dishes are mediocre.
Value for Money
8.5
The stay generally offers good value, with some budget-level shortcomings.
Staff
8.2
Friendly, attentive service is common, though some handling is slow or unresponsive.
Total Reviews
Near central railway station
8.4
Overall good experience
ixigoer •
Business • India • Oct 2026ONE OF MY WORST HOTEL EXPERIENCES – CENTRAL RESIDENCY, THIRUVANANTHAPURAM
2.0
I strongly advise travellers to think twice before booking Central Residency Hotel or dining at its restaurant. My experience was extremely disappointing, and the way my complaint was handled was unacceptable.I checked into Central Residency at around 2:00 PM, left my luggage in my room, and went directly to the restaurant for lunch.Before placing my order, I specifically enquired about the fish available in the kitchen. The staff informed me that they had Kingfish and Tuna. As someone who is particular about the quality and authenticity of the fish being served, I made it absolutely clear that I wanted genuine Kingfish, not Baaza fish.Unfortunately, I have encountered situations at other establishments where fish that appears similar to Kingfish is served under a different name. Therefore, I took extra precautions to avoid any misunderstanding.I personally spoke to the chef and explicitly confirmed that my fish biryani should be prepared using Kingfish only. The chef assured me that Kingfish was available and that my order would be prepared accordingly.After waiting for more than 30 minutes, my fish biryani was finally served. To my utter shock and disappointment, the fish served did not appear to be the Kingfish I had specifically requested and confirmed with the staff and chef.I have attached photographs of the fish that was served. Readers can see what was presented to me, although the photographs alone cannot establish the exact species of fish.I was so dissatisfied with what I received that I did not eat the biryani.THE MOST DISAPPOINTING PART: THE MANAGEMENT’S RESPONSEI immediately sought out the General Manager to report the incident and expected a professional response, a proper investigation, and some accountability.Instead, I found his response deeply disappointing. I did not receive the satisfactory explanation or reassurance I expected from someone responsible for managing a hotel.What is the point of having a General Manager if a guest’s complaint cannot be handled professionally?When a guest takes the trouble to confirm an order directly with the chef, the hotel has a responsibility to honour that assurance. If there is a genuine misunderstanding, the management should investigate it seriously rather than leave the guest feeling ignored and dissatisfied.This was not merely a disappointing meal. It was a complete loss of confidence in the restaurant and the hotel’s management.A FINANCIAL LOSS OF APPROXIMATELY 8,000The experience was so unacceptable that I decided to check out of the hotel immediately. I did not even spend a minute in my room after returning from the restaurant. I had to arrange another hotel for my stay.As a result, I suffered a financial loss of approximately 8,000, in addition to the inconvenience, frustration, and wasted time.I chose this hotel expecting a comfortable stay and professional hospitality. Instead, I left feeling thoroughly disappointed.MY FINAL VERDICTI believe every guest deserves honest service, respect, and accountability, irrespective of the amount they spend.My concerns are straightforward:* Food transparency: I specifically requested Kingfish and received fish that I believed was different from what I had ordered.* Failure to honour assurances: Both the restaurant staff and the chef assured me that Kingfish would be used.* Poor complaint handling: I was dissatisfied with the General Manager’s response to my concern.* Loss of confidence: I felt compelled to leave the hotel immediately and arrange alternative accommodation.* Financial consequences: I lost approximately 8,000 because of this experience.I am sharing this review to inform other travellers about my personal experience. I hope the hotel management takes these concerns seriously, reviews what happened, and improves its standards of service and accountability.I would not recommend Central Residency Hotel or its restaurant based on my experience. I certainly would
ixigoer •
Solo Traveller • India • Oct 2026Exceptional
10
Good stay
ixigoer •
Couple • India • Oct 2026Very good
7.6
Hotel and staff are nice. Location is excellent. Cleanliness maintained. Breakfast is also nice. Only drawback is that in TV most of the channels are in local language. After expressing concerns, they manage to give 02-05 Hindi. Channel subscribed after almost 30 hours
ixigoer •
Couple • India • Oct 2026Encouraging,Excellent
9.6
Super thought
ixigoer •
Family • India • Oct 2026
Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Allergy-free rooms
Non-smoking rooms
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Executive Lounge access
Liquor
Mini bar
Fitness Club access
Air-conditioned rooms
Daily housekeeping
Kitchen
Alarm clock
Bedside socket
Cupboard
Dustbins
First Aid kit
Free drinking water
Hair dryer
Heating
Ironing facilities
Linens
Marbled/tiled floor
Safe box
Shelf for clothes
Sleep comfort products
Smoke detector
Snacks or fruits
Study table
Tea/Coffee maker
Telephone
Wake-up call
Wooden floor
Safety Deposit Box
Bathroom
Bathroom telephone
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Family and kids
In-house babysitter
Kids' meal
Transfers and transport
Onsite car parking
Airport transfer
Bicycle parking
Car rental service
Taxi/Cab service
Internet access
Internet services
Kitchen
Tea/Coffee maker
Food and drinks
Buffet Breakfast
24*7 Room Service
Bar
Liquor
Happy Hour
Kitchen
Snacks or fruits
Alternative Meal Arrangement
Water Bottles
Activities and sports
On-Site Entertainment
Tours
Accessibility
Elevator access
Wheelchair-accessible
Media and entertainment
Satellite channels
Other facilities
Elevator access
Newspaper
Languages spoken
English
Hindi
Tamil
Services and conveniences
Contactless Check-in/Check-out
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Locker
Currency Exchange
Doorman
Dry-Cleaning
Food Delivery
Grooming
Heating in Public Area
Invoice Provided
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Safety and cleanliness
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Cashless Payment Service
Common Area Disinfection (Daily)
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Hygiene Certification
Individually-wrapped food options
No Shared Stationery
Physical Distancing of at least 1 metre
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Safety Protocol-trained staff
Sanitised kitchen and tableware
Sterilising Equipment
Temperature Check
Hotel Policies
Check-in:
From: 2:00 PM
Check-out:
To: 11:00 AM
Check-in
2:00 PM
Check-out
11:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Car parking slots - 50
- Number of floors - 9
- Number of rooms - 63
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