Hotel Siroy Lily

I booked for 4 days a week ago and got confirmation. But when I arrived to check in, they said they don't accept online reservations. This kind of reservation is really disappointing.

They provided food items that were past their expiration date. I raised the issue with both the reception and the manager. The manager responded by saying "sometimes it happens, guests should check expiry dates and return items if expired." Their conduct was unprofessional.

Extremely dirty and dampy rooms. Staff behaviour is indifferent. The food is bland and the rates asked are different from that of the prices mentioned in the menu. The place thrives due to the presence of travel agencies, as otherwise there are no reasons to book this hotel. The area has many other hotels that are far better than this in the same price range.

The rooms are very dirty and damp. The staff seem indifferent. The food lacks flavor, and the prices charged differ from those listed on the menu. This hotel mainly stays busy because of travel agencies; otherwise, there is little reason to choose it. There are many other hotels nearby that offer much better quality for the same price.

Only location is good, after that everything is bad, Receptionist, Night Manager, Staff along with Mental G.M.They are not made for Hospitality service they are made for Fish Market to sell Fish and vegetables and quarrelsome with customer.By mistake they are on on Hospitality service.Rooms are very small anytime They may cut the power by the name of repair and close the lift and AC.Every service you will get next day after your request but when they demand money you have to pay in second otherwise they will hit you.BE CAREFUL NEVER GO AT THIS HOTEL.