Hotel Sunbeam

At first when we entered to the hotel the person who was in the waiting room was very creepy . The staff was not helping us to take our luggage to our room . The rooms were ok ok but the service was worst . Neither the tv nor the wifi was working , they were just set for the name of show off. The bathrooms were not clean and the blanket which were provided to us were also not cleaned . Water facility was not provided, we used to call them again and again for the water but they were not responding to us . The staffs were giving us creepy look and they used to stare us , which used to make us feel uncomfortable. They were not cleaning our rooms even after telling for many times .Once our geyser was not working so we called them many times but they ignored us , is this call hospitality if they don't know how to behave with the guests they should close their so called hotel . At the time of checking out they were rude to us and were disrespectful to us .I don't know why they are running a hotel when they can not provide a good service .

This hotel is not worthy enough to be given even one star. The staff is fully drunk every time. They dont even give a glass of water. Rud behavior worst room i mean third class room. Pls dont ever book this hotel.

The room are not as shown in the pics. The rooms they initially showed us were horrible, badly maintained, dirty sheets and even worse toilets. once we spoke to the front office, they gave us other room. if ur doing an overnight stay at an eco saving trip then its fine, not recommended otherwise. The staff is very hepul and tried their best to accommodate and help us given the limited resources

Best hotel in gwalior. Food was delicious. Next time we will visit again. Staff very cooperative. Everything was good. Very nice location.

stay services are good & Room Quality is good.. over all nice experience