juSTa Luxe - Kashi, Parampara
B1, 8, Assi Ghat Rd, Near Assi Ghat, Dumraon Colony, Varanasi, Uttar Pradesh, Varanasi, 221005
Experience an abundance of unparalleled facilities and features at juSTa Luxe - Kashi, Parampara.Maintain seamless communication using the complimentary Wi-Fi at hotel. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.Craving relaxation? Make the most of your stay at the juSTa Luxe - Kashi, Parampara with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.At juSTa Luxe - Kashi, Parampara, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Begin your day with a scrumptious on-site breakfast available each morning at juSTa Luxe - Kashi, Parampara. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.
Popular Facilities
Internet services
Buffet Breakfast
24*7 Room Service
Air conditioning in Public Area
Daily housekeeping
24*7 Security
Deluxe Room
Free WiFi
Book with ₹0
+ ₹4,624 taxes and fees, per night, per room
9.0
Exceptional
•83 reviews
Helpful staff and clean rooms praised by guests
Guest as saying
I booked a premium package that included 10-12 add ons including dinner, aarti by boat etc Staff does not care nor bring it up when we sign and unless we explicitly ask for it… NONE OF THE ADD-ons WERE OFFERED UNTIL I ASKED EACH ONE… the morning Ganga aarti at Assi ghat was missed despite asking many times… holy dip, havan were asked few times but I never knew when they could have been scheduled. Glad I booked it for one day.Only staff in restaurant is better… people can stay away from this property until there is change in management that is sensitive to customer requirements
The property is wonderful with extremely comfortable rooms. They were very hospitable and the GM Mr Arun accommodated all our requests! A special shoutout to the staff: Aditi, Roshan, UpendraSatyam - you guys are doing a fantastic job!
Appalling — juSTa Kashi Parampara, Assi GhatWe chose juSTa Kashi Parampara primarily for its excellent location near Assi Ghat. Unfortunately, the location is about the only thing this hotel has going for it.The hotel clearly positions itself as a property suitable for an international clientele. It absolutely is not. The service is extremely local in its approach, communication is casual and dismissive, and the management seems completely incapable of understanding what genuine hospitality means.The most basic requirement — water in the bathroom — was simply not available. During our two-night stay, we could not take a shower even once. There was no hot water at all, and the cold water came in spurts before stopping altogether. Worse, every staff member gave us a different explanation for why the water wasn’t working.We were out in Varanasi for 6–7 hours a day, walking 10,000–15,000 steps, visiting temples and experiencing the city. To return to a hotel and be unable to take a shower is not a minor inconvenience. It is unacceptable.The bathrooms are unbelievably tiny, cleanliness is poor and housekeeping is inadequate. The management response was even more disappointing — excuses, inconsistent explanations and virtually no ownership of the problem.And then there is the taxi service. We paid 1,500 for an airport pickup arranged by the hotel. For our return, we booked an Uber ourselves and paid 740. Uber and Rapido are readily available, and rickshaws are often the easiest way to get around the city. There is simply no justification for such a premium.Please also don’t be taken in by the complimentary meals offered by the hotel. A free meal is not compensation for being unable to bathe. More importantly, the water problem was not properly disclosed or acknowledged at check-in.A hotel can have a beautiful location, attractive interiors and all the frills — but water, cleanliness, basic service and competent management are not frills. They are fundamentals.If you are considering staying here, please call the hotel and specifically confirm that the bathroom has a reliable supply of both hot and cold water before booking.For us, this was an appalling hotel experience and one we would not repeat.
