Melody Boutique Hotel Thane

At the time of checkin they gave me normal room but i booked for a suite. Then i have to call and remind them or else they would have easily made us fool. Being an hotelier i would rate overall 2 out of 5. Bedsheets were having stains and hair strands on it. lgnored as it was for leas duration. The most shocking moment was when one of the staff entered in my room with some other guest when i was having my personal time. This is a breach of privacy even its a smaller hotel. Over that when i highlighted this issue at the time of ckout. There was a old gentleman with no gentleness was sitting at the reception and he mentioned that your room must be open thats why the guy must have entered otherwise they wont. l mean how stupid is this response. lf am paying for the room and even though if the room was open how anyone can enter. But my room was not opened as am not fool to do that. He barged into my room till wardrobe area and went back. l would request hotel facilities to look into this matter immediately.

Couple • India • Sep 2026

Hotel location very silent place no noise and hotel staff so polite

Couple • India • Aug 2026

Water seepage from the washroom leaked into the bedroom, and the bed was broken from inside. We requested a room change, but the hotel staff refused despite the poor condition of the room. Very disappointing experience and poor customer service. Would not recommend.

Couple • India • Aug 2026

I had an absolutely wonderful experience at Hotel Melody Boutique. Everything was simply too good — from the beautiful ambience and comfortable rooms to the cleanliness and hospitality. The staff was very friendly, welcoming, and attentive throughout the stay.The overall atmosphere was pleasant and relaxing, making the stay truly memorable. I was really impressed with the service and attention to detail.Highly recommended for anyone looking for a comfortable, stylish, and enjoyable stay. Would definitely love to visit again! ❤️

Couple • India • Aug 2026

Facilities are good and staff was responsive and helpful . But the room size was really small than what we expected or can see from the pics. And the location is really at the end of Thane it seems

Couple • India • Aug 2026

Facilities not available just like brish kit ,room sliper kit,room sticky

Business traveler • India • Aug 2026

Good Service

Couple • India • Aug 2026

Na

Solo traveler • India • Aug 2026

Never book a room here with breakfast they offer kid meal to the room. They will provide only 500ml water per day.

Couple • India • Aug 2026

Good experience

Couple • India • Jul 2026

Great

Couple • India • Jul 2026

Satisfactory

Couple • India • Jul 2026

everything was excellent, really recommend

Couple • India • Jun 2026

★☆☆☆☆One of the most unprofessional hotel experiences I have encountered.Despite having a valid booking, my brother and his wife were kept waiting in the lobby for nearly an hour due to issues created entirely by the hotel staff. What should have been a simple check-in process turned into an unnecessarily frustrating experience because of poor handling and a lack of basic customer service.The staff’s attitude throughout the interaction was dismissive and rude. Rather than attempting to assist or provide a clear explanation, they repeatedly enforced what appeared to be an arbitrary visitor policy. They stated that if a room is booked by two male guests, only two female relatives are allowed to visit the room. No clear rationale was provided for this distinction, and the policy was communicated in a manner that left guests feeling embarrassed rather than respected.Hotels have every right to implement security measures and visitor regulations. However, such policies should be transparent, consistently applied, and explained professionally. In this case, the combination of poor communication, excessive waiting time, and discourteous behavior overshadowed the entire stay.The biggest concern was not the rule itself, but the way guests were treated. A hotel can recover from an operational issue; it is much harder to overlook a lack of professionalism and respect.Prospective guests may wish to confirm the property’s visitor policies in detail before booking, as the actual guest experience may differ significantly from what is expected from a hospitality establishment.

Couple • India • Jun 2026

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Couple • India • Jun 2026