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Palette by CheckIn Chappan Market Indore Formerly Sapphire Star
Plot No. 39, Race Course Road, Near Chappan Dukan, 452001
Palette by CheckIn Chappan Market Indore Formerly Sapphire Star provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.
Popular Facilities
Breakfast Available
Room Service
Daily housekeeping
Bedside socket
Dustbins
Fan
Classic
Book with ₹0
+ ₹475 taxes and fees, per night, per room
7.5
Very Good
•1089 reviews
Dirty rooms, foul smells and malfunctioning toilets
Guest as saying
Dirty washroom, draining in washroom not working, beg bugs in the room beds, dirty bedding, no cleanliness, foul smell. No management
ixigoer •
Group • India • Oct 2026No doubt, the hotel’s location is very good, and the rooms are also comfortable and well-maintained. However, there are a few areas where improvement is needed.1. Housekeeping staff should wear proper and clean uniforms.2. Housekeeping staff need better training, particularly in guest service and room maintenance.3. Washroom tiles need more thorough cleaning and regular maintenance.4. Although a kettle is provided in the room, tea/coffee pouches are not available. These should be provided as part of the room amenities.5. Toiletry kits should be placed in the room before or immediately after the guest’s arrival, without requiring the guest to request them.Overall, the hotel has a good location and comfortable rooms, but improving these basic services would significantly enhance the overall guest experience.
ixigoer •
Family • India • Oct 2026Excellent service
ixigoer •
Couple • India • Oct 2026
Around the property
Dolphin Hospital
0.14 km
New City Chemist
0.21 km
Coral Hospital and Research Centre
0.21 km
Indore Lasik Laser Centre
0.21 km
Dr. S S Verma Clinic
0.22 km
Dr. Prerna jain
0.22 km
Shrayas Multispeciality dental clinic
0.22 km
Amit Medical Stores
0.23 km
All Skin Clinic
0.23 km
Yuva Cosmoderm Skin Clinic
0.23 km
ATM
0.34 km
Island Platform Indore railway Station platform 5 6
1.59 km
Coach Washing Pit Line Station
1.61 km
Indriani Kirana Stores
2.79 km
Devi Ahilyabai Holkar International Airport (IDR)
8.16 km
Raja Bhoj Airport (BHO)
161.39 km
7.5
Very Good
1k+ Users
Guest Impressions
Room and bathroom cleanliness varies, with repeated dirt, odors, insects and maintenance problems.
Location is central, with nearby markets, restaurants and convenient transport options.
Service ranges from polite and cooperative to unresponsive or rude during problems.
Location
9.0
Central location provides convenient access to food, transport, and shopping.
Food
8.0
Nearby food options and the restaurant provide good choices.
Staff
5.8
Staff service ranges from helpful and polite to absent or unresponsive.
Value for Money
5.2
Value varies between budget-friendly stays and poor quality with extra charges.
Room Comfort
4.8
Room comfort varies, with pleasant rooms alongside smells, broken fixtures, and poor beds.
Cleanliness
4.5
Cleanliness is inconsistent, with dirty rooms, bedding, and bathrooms reported.
Total Reviews
Bad experience
2.8
Dirty washroom, draining in washroom not working, beg bugs in the room beds, dirty bedding, no cleanliness, foul smell. No management
ixigoer •
Group • India • Oct 2026Good Hotel, but Service & Housekeeping Can Improve
8.4
No doubt, the hotel’s location is very good, and the rooms are also comfortable and well-maintained. However, there are a few areas where improvement is needed.1. Housekeeping staff should wear proper and clean uniforms.2. Housekeeping staff need better training, particularly in guest service and room maintenance.3. Washroom tiles need more thorough cleaning and regular maintenance.4. Although a kettle is provided in the room, tea/coffee pouches are not available. These should be provided as part of the room amenities.5. Toiletry kits should be placed in the room before or immediately after the guest’s arrival, without requiring the guest to request them.Overall, the hotel has a good location and comfortable rooms, but improving these basic services would significantly enhance the overall guest experience.
ixigoer •
Family • India • Oct 2026Exceptional
10
Excellent service
ixigoer •
Couple • India • Oct 2026Besttt hotel
10
Amazing journey
ixigoer •
Couple • India • Oct 2026Exceptional
10
Excellent service best hotel
ixigoer •
Solo Traveller • India • Sep 2026Hotel Facilities
Access
Late Check-in Supported
Intercom
Paid parking
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Room amenities
Daily housekeeping
Bedside socket
Dustbins
Fan
First Aid kit
Mirror
Seating area
Shelf for clothes
Telephone
Air-conditioned rooms
Kitchen
Cupboard
Hand sanitiser
Study table
Wake-up call
Bathroom
Private bathroom
Shower
Toiletries
Towels
Family and kids
Family room
Transfers and transport
Paid parking
Internet access
Internet services
Food and drinks
Breakfast Available
Room Service
Bar
Kitchen
Accessibility
Elevator access
Media and entertainment
Satellite channels
Other facilities
Elevator access
Languages spoken
English
Hindi
Services and conveniences
Air conditioning in Public Area
Luggage Storage
Concierge
Laundry Service
Dry-Cleaning
Food Delivery
Smoke-Free Property
Safety and cleanliness
First Aid kit
Hand sanitiser
Cashless Payment Service
Common Area Disinfection (Daily)
Physical Distancing of at least 1 metre
Regular Sanitisation of Rooms
Regularly disinfected rooms
Safe Dining Space
Safety Protocol-trained staff
Temperature Check
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Children and extra beds
- All children are welcome.
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Breakfast charge (unless included in room price) - 0 INR
- Number of restaurants - 1
Property Announcements
- Local forms of ID will not be considered as proof of identity.
Smoking and alcohol are not allowed at the property.
The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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