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Palette by CheckIn Chappan Market Indore Formerly Sapphire Star

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Plot No. 39, Race Course Road, Near Chappan Dukan, 452001

Exterior viewLobby
14+ Photos

Prime Location

Located near 56 Dukaan, ideal for food lovers and shopping.

Excellent Service

Staff is friendly, attentive, and provides prompt service.

Clean and Sanitized

Rooms and bathrooms are well-maintained and hygienic.

Tasty Food

Food options are delicious, especially local street food.

Palette by CheckIn Chappan Market Indore Formerly Sapphire Star provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

Room Service

Room Service

Bar

Bar

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Suite
Recommended Deal

Suite

Free Cancellation

Book with ₹0

₹4,008

+ ₹549 taxes and fees, per night, per room

7.7

Very Good

843 reviews

94% positive reviews in last 3 months

Guest as saying

manager was extremely rude. we already informed that we will be checking late despite that they overbooked and rooms are very shady with no water runnning .we had to get water from other room in bucket for even washroom.so i would not suggest anybody to book it

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Couple • India • Jun 2026

The Staff has literally told us to get out of the hotel when asked for poor services reason & asked us to never come back to this hotelI have call recording alsoKindly contact me 9923452218Also hopeless & pathetic service & cleanliness is very poor

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Family with young children • India • Jun 2026

All the images are old, the rooms were dirty. They have put hot tub in various images to deliberately create confusion and get bookings. It is only available at Suite, which is not available almost everytime

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Couple • India • Jun 2026

Explore the Area

Plot No. 39, Race Course Road, Near Chappan Dukan, 452001

Around the property

    Dolphin Hospital

    0.14 km

    New City Chemist

    0.21 km

    Coral Hospital and Research Centre

    0.21 km

    Indore Lasik Laser Centre

    0.21 km

    Dr. S S Verma Clinic

    0.22 km

    Dr. Prerna jain

    0.22 km

    Shrayas Multispeciality dental clinic

    0.22 km

    Amit Medical Stores

    0.23 km

    All Skin Clinic

    0.23 km

    Yuva Cosmoderm Skin Clinic

    0.23 km

    ATM

    0.34 km

    Island Platform Indore railway Station platform 5 6

    1.59 km

    Coach Washing Pit Line Station

    1.61 km

    Indriani Kirana Stores

    2.79 km

    Devi Ahilyabai Holkar International Airport (IDR)

    8.16 km

    Raja Bhoj Airport (BHO)

    161.39 km

7.7

Very Good

843 Users

Guest Impressions

spotlight icon

Guests appreciate the hotel's cleanliness and friendly atmosphere.

Location near 56 Dukaan is highly praised by visitors.

Staff responsiveness enhances the overall guest experience.

Location

7.5

Excellent location near popular food and shopping areas.

Staff

7.3

Friendly and helpful staff enhancing guest experiences.

Food

7.1

Diverse menu with tasty options for all guests.

Value for Money

6.8

Affordable rates for a prime location and services.

Cleanliness

6.5

Rooms maintained to a high standard of cleanliness.

Room Comfort

5.7

Comfortable rooms with essential amenities for guests.

Total Reviews

All Reviews (10)
Couple (6)
Family with young children (3)
Business traveler (1)

did not provide the room we booked

2.0

manager was extremely rude. we already informed that we will be checking late despite that they overbooked and rooms are very shady with no water runnning .we had to get water from other room in bucket for even washroom.so i would not suggest anybody to book it

Flag

Couple • India • Jun 2026

Pathetic Atmosphere & Service

3.6

The Staff has literally told us to get out of the hotel when asked for poor services reason & asked us to never come back to this hotelI have call recording alsoKindly contact me 9923452218Also hopeless & pathetic service & cleanliness is very poor

Flag

Family with young children • India • Jun 2026

Deliberately Created Confusion

4.8

All the images are old, the rooms were dirty. They have put hot tub in various images to deliberately create confusion and get bookings. It is only available at Suite, which is not available almost everytime

Flag

Couple • India • Jun 2026

Exceptional

10.0

Excellent

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Couple • India • Jun 2026

Significant scope for improvement

6.8

Rating: ☆☆ (3/5)I booked the Suite room for a two-night stay at *** per night. While the room has excellent potential and some fantastic premium features, severe maintenance issues and poor service prevented it from feeling like true value for money.The Good:Spacious Suite & Great Amenities: The suite was very spacious and nice. The absolute highlight was the in-room massage chair, which was fantastic.Excellent AC: The central air conditioning was outstanding and worked flawlessly.The Bad (Scope for Improvement):Severe Plumbing Issues: The bathroom needs immediate attention. The toilet flush had a massive leak—the pressure pipe leaked so much water it could practically fill a bathtub in two hours. Additionally, the washbasin was severely clogged; pouring just two glasses of water would stall it for an hour.Unresponsive Service: I reported the plumbing issues to the staff, but they simply said they would check and completely ignored it. No one showed up during my entire two-day stay.Tech Amenities: Both the TV and the internet were completely non-functional.Restrictive Policies: Outside food and drinks are strictly prohibited, which is frustrating when you have booked a premium suite.Disappointing Breakfast & Dining: Despite opting for breakfast, the options were incredibly basic and limited (only poha, bread pakoda, cut papaya, and simple veg sandwiches). The in-house restaurant lacks variety.Verdict for the Owner: You have a beautiful space with great features like the massage chair and excellent AC, but you are losing value due to neglected maintenance and staff carelessness. Fixing the plumbing, tech, and service will easily make this a 5-star property. Future guests should just be aware of these current service gaps before booking.

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Family with young children • India • Jun 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Intercom

Paid parking

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Bedside socket

Cupboard

Dustbins

Fan

First Aid kit

Hand sanitiser

Mirror

Seating area

Shelf for clothes

Study table

Telephone

Wake-up call

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Free car parking

Paid parking

amenity
Internet access

Internet services

amenity
Food and drinks

Breakfast Available

Room Service

Bar

Kitchen

amenity
Services and conveniences

Luggage Storage

Laundry Service

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Smoke-Free Property

Air conditioning in Public Area

Free car parking

Concierge

amenity
Accessibility

Elevator access

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Breakfast charge (unless included in room price) - 0 INR
  • Number of restaurants - 1

Property Announcements

  • Local forms of ID will not be considered as proof of identity.
    Smoking and alcohol are not allowed at the property.
    The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking Palette by CheckIn Chappan Market Indore Formerly Sapphire Star

What is the location of Palette by CheckIn Chappan Market Indore Formerly Sapphire Star?

Palette by CheckIn Chappan Market Indore Formerly Sapphire Star is located at Plot No. 39, Race Course Road, Near Chappan Dukan, 452001.

What is the check-in and check-out time at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star?

The standard check-in time at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star.

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