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Palette by CheckIn Chappan Market Indore Formerly Sapphire Star

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Plot No. 39, Race Course Road, Near Chappan Dukan, 452001

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Palette by CheckIn Chappan Market Indore Formerly Sapphire Star provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

Room Service

Room Service

Bar

Bar

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Classic
Recommended Deal

Classic

Free Cancellation

Book with ₹0

₹2,887

+ ₹421 taxes and fees, per night, per room

Very Good

•

572 reviews

Guest as saying

The rooms were extremely unhygienic and poorly maintained. The bedsheets were unclean and had visible stains on them. Initially, we were given a room that had not even been cleaned after the previous guest had checked out. Upon complaining, we were shifted to another room, which had an even worse smell, particularly resembling the smell of an unclean washroom, and was not in a condition fit for staying.We were then given another room in the name of a “premium room”, but even that room was not properly maintained. The bedsheets had stains, the washroom was not adequately cleaned, and basic amenities such as a kettle and mugs for tea/hot water were not available.There was also no staff available to assist us with shifting our luggage. When we approached the receptionist and requested cancellation and a refund due to the unacceptable condition of the rooms, our request was refused. The hotel appeared completely different from the pictures and representations displayed on its website and on Agoda.We ultimately decided not to stay at the hotel at all and left without receiving any cancellation or refund. The overall condition of the property made us feel extremely uncomfortable and unsafe.I would strongly advise others to be cautious before booking this hotel, as the actual condition was completely inconsistent with the pictures and description shown online.

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Group • India • Sep 2026

Excellent nice rooms great stay nice location for tourists friendly staff good service i will stay again

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Rahul Gahlawat •

Solo Traveller • India • Sep 2026

Excelllent

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Couple • India • Sep 2026

Explore the Area

Plot No. 39, Race Course Road, Near Chappan Dukan, 452001

Around the property

    Dolphin Hospital

    0.14 km

    New City Chemist

    0.21 km

    Coral Hospital and Research Centre

    0.21 km

    Indore Lasik Laser Centre

    0.21 km

    Dr. S S Verma Clinic

    0.22 km

    Dr. Prerna jain

    0.22 km

    Shrayas Multispeciality dental clinic

    0.22 km

    Amit Medical Stores

    0.23 km

    All Skin Clinic

    0.23 km

    Yuva Cosmoderm Skin Clinic

    0.23 km

    ATM

    0.34 km

    Island Platform Indore railway Station platform 5 6

    1.59 km

    Coach Washing Pit Line Station

    1.61 km

    Indriani Kirana Stores

    2.79 km

    Devi Ahilyabai Holkar International Airport (IDR)

    8.16 km

    Raja Bhoj Airport (BHO)

    161.39 km

New

Total Reviews

All Reviews (10)
Group (2)
Solo Traveller (2)
Couple (6)

Extremely unhygienic and disappointing experience.

2.4

The rooms were extremely unhygienic and poorly maintained. The bedsheets were unclean and had visible stains on them. Initially, we were given a room that had not even been cleaned after the previous guest had checked out. Upon complaining, we were shifted to another room, which had an even worse smell, particularly resembling the smell of an unclean washroom, and was not in a condition fit for staying.We were then given another room in the name of a “premium room”, but even that room was not properly maintained. The bedsheets had stains, the washroom was not adequately cleaned, and basic amenities such as a kettle and mugs for tea/hot water were not available.There was also no staff available to assist us with shifting our luggage. When we approached the receptionist and requested cancellation and a refund due to the unacceptable condition of the rooms, our request was refused. The hotel appeared completely different from the pictures and representations displayed on its website and on Agoda.We ultimately decided not to stay at the hotel at all and left without receiving any cancellation or refund. The overall condition of the property made us feel extremely uncomfortable and unsafe.I would strongly advise others to be cautious before booking this hotel, as the actual condition was completely inconsistent with the pictures and description shown online.

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Group • India • Sep 2026

Pleasant Tourist Stay

10.0

Excellent nice rooms great stay nice location for tourists friendly staff good service i will stay again

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Rahul Gahlawat •

Solo Traveller • India • Sep 2026

Exceptional

10.0

Excelllent

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Couple • India • Sep 2026

Good

10.0

Good

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Couple • India • Sep 2026

Exceptional

10.0

Excellent

Flag

Couple • India • Sep 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Intercom

Paid parking

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Bedside socket

Cupboard

Dustbins

Fan

First Aid kit

Hand sanitiser

Marbled/tiled floor

Mirror

Seating area

Shelf for clothes

Study table

Telephone

Wake-up call

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Free car parking

Paid parking

amenity
Internet access

Internet services

amenity
Food and drinks

Breakfast Available

Room Service

Bar

Kitchen

amenity
Services and conveniences

Luggage Storage

Laundry Service

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Smoke-Free Property

Free car parking

Concierge

Air conditioning in Public Area

amenity
Accessibility

Elevator access

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Breakfast charge (unless included in room price) - 0 INR
  • Number of restaurants - 1

Property Announcements

  • Local forms of ID will not be considered as proof of identity.
    Smoking and alcohol are not allowed at the property.
    The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Frequently Asked Questions when booking Palette by CheckIn Chappan Market Indore Formerly Sapphire Star

What is the location of Palette by CheckIn Chappan Market Indore Formerly Sapphire Star?

Palette by CheckIn Chappan Market Indore Formerly Sapphire Star is located at Plot No. 39, Race Course Road, Near Chappan Dukan, 452001.

What is the check-in and check-out time at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star?

The standard check-in time at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Palette by CheckIn Chappan Market Indore Formerly Sapphire Star.

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