Rainforest Resort By Aralia, Igatpuri

(1)bathroom inside door, handle not available for open door(2) TV on after 4 hours from complain(3) room service call not received on time

ixigoer •

Solo Traveller • India • Oct 2026

We went on a relaxing weekend. On reaching there no service to take our bags to the room.it was self service. No room service. There was a power cut but just for my room it eas off for more thsn 1 hr. Reception dint pickup. We went down and complained, receptionist and technicians were laughing. It had tripped and just switching the main on it worked. We didnt have the complimentary breakfast, we just left. Receptionist was more enthusiastic to take the keys back and serve another group of people and let us go asap. Spend money somewhere else. Also its just veg. So people wishing to have non veg and good service dont visit this place. Agoda team shame on you as i tried taking help from you. You just pushed us to Rainforest it self.

ixigoer •

Couple • India • Oct 2026

I had booked pine cottage for one night, the facility was not at all up to expectations and not worth the money i spent. First of all we were made to wear a arm band during check in throughout our stay from reception itself, the purpose of which is unknownRoom AC was very pathetic with heavy noise and no cooling at all, to compensate fan also was very slow movingDinner is available at hotel but only after 08:30 PM and alacarte available also after 08:30 PM with items available on Buffet, Room service not available. if we want to have food in our room, order at the dining area, they will give it parcel bags, take plates from the same area and go to our room and have it.Bathrooms were very stingy with leaking taps and carpets were very old and dusty.White towels were provided which was also not at all appealing to be used.Overall had a very bad stay for a day.

ixigoer •

Family • India • Oct 2026

I booked this property for 2 days, and unfortunately, the overall experience was extremely disappointing.On the first day, it took more than an hour for the food to arrive. On the second day, no one came to clean the room. There was also a period when electricity was unavailable, and the most frustrating issue was that there was no water on the second day.The property clearly seems to lack the capacity and management required to handle even basic guest services. The room itself was also not well maintained — there was fungus in the room, the TV remotes were not working, and the room was not properly clean. We also found a lizard in the bathroom, which was extremely unpleasant.Whenever we called the staff for assistance, they either had no proper answers or were unable to resolve the issue. Basic services such as clean rooms, water, electricity, housekeeping, and responsive service should be the minimum expectation from any property.Overall, this was a very poor experience, and I would not recommend this property unless they seriously improve their housekeeping, maintenance, and guest service operations.

ixigoer •

Family • India • Oct 2026

Location of property is good but service is pathetic. Won’t answer any of your calls, won’t come to clean rooms, won’t take in room dining orders, won’t entertain any requests.

ixigoer •

Couple • India • Oct 2026