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Regal Palace

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Opera House, Tata Road No 1, Opp Roxy Cinema, Sopraiwala Estate, 400004

Exterior view
LobbyBathroom
15+ Photos

Friendly Staff

Staff is helpful and well-behaved, enhancing the overall experience.

Tasty Food

Food quality is good and reasonable, with a nice breakfast.

Regal Palace, a budget property is located at Opera House, opposite Roxy Cinema, Mumbai. Mumbai is known as the busiest and happening city in India. Guest visiting this city for business or leisure purpose can definitely find themselves mesmerized by this busy life. Guest have a choice to visit the happening malls, beaches or eat at the local eatery joints. Just the way Mumbai is known for its huge slums, it is also home to many Bollywood as well as TV industry artist. This 7 floor basic property with 36 rooms is well maintained and offers neatly furnished and well designed rooms. Each room has an attached bathroom. Hotel proffers front desk as well as room service, laundry service, travel desk assistance, luggage storage space and medical assistance as well.

Popular Facilities

24*7 Room Service

24*7 Room Service

Wheelchair-accessible

Wheelchair-accessible

Hot water available 24x7

Hot water available 24x7

CCTV camera installed on each floor

CCTV camera installed on each floor

Conference Room

Conference Room

Concierge

Concierge

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Breakfast

₹3,366

+ ₹478 taxes and fees, per night, per room

6.6

Good

97 reviews

80% positive reviews in last 3 months

Guest as saying

Rooms are not a clean and prices are too high. You pay Just 4 small Room 7500 there and what they show on online or what they show in real. There is lot of difference in 7500 in Bangalore area. Maybe we get five star hotel. It’s not about the three star of five star, but there is no need and Clean service. Mostly, I don’t give one rating for anybody, but this place deserve this.

Saloni Tattooartist •

Solo Traveller • Mar 2026

Bunch of buffoons running this hotel and nothing matches with their hotel description on website.Booked this hotel for two nights with Breakfast through MakeMyTrip. Location was ok as it's near to Marine drive but the good part just ended here.They parked my car on the roadside and its not just safe.Hotel room was a big disappointment as it was dirty, smelly and not hygeineic.Clearly mentioned on the website that room has Minibar/Refrigerator but it wasn't in the room. When asked ar the reception for Refrigerator, they shamelessly replied that it depends upon availability. Really? Then why mention it on the website?And Breakfast next morning was horrible. Cold puris were being served from a polythene bag and cockroaches were roaming around on the floor. Skipped the breakfast even we booked it for two days.Staff was cheap and not friendly.This was the worst hotel we stayed while our Konkan coastal road drive.

Satinder K. Dhiman (Vicky) •

Solo Traveller • Feb 2026

Ugh, we booked that hotel online for two nights because it was close to Marine Drive. Honestly, that's the only good thing about it.They had a restaurant menu, so we ordered lunch. But seriously, the staff made such a fuss over a simple lunch, I can't even explain.And get this, the rooms reeked of mold. I've got pictures.When we booked on MakeMyTrip, it said a fridge and minibar were included, but there was nothing. Just a tiny, smelly room.If you ever stay there, definitely skip the breakfast.We even found a cockroach on the puri boxes, and the supervisor was actually defending it! We paid for two days of breakfast and couldn't eat a single meal.They served cold puri with dry potatoes, idli without sambar, and super ripe bananas. Every single dish was just awful.I have no idea how they're still in business.Just a heads-up, seriously.

Neetu Arora Dhiman •

Solo Traveller • Feb 2026

Explore the Area

Opera House, Tata Road No 1, Opp Roxy Cinema, Sopraiwala Estate, 400004

6.6

Good

97 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities available.

Location is convenient for travelers near major attractions.

Staff is noted for their helpfulness and service quality.

Staff

6.6

Attentive and friendly service from hotel staff.

Food

5.8

Food quality is good but has room for improvement.

Location

5.7

Prime location near attractions and transport.

Room Comfort

5.7

Rooms are comfortable but may be small.

Cleanliness

4.2

Cleanliness maintained, though some areas need improvement.

Value For Money

3.7

Competitive pricing for the services offered.

Total Reviews

All Reviews (10)
Solo Traveller (7)
Family (2)
Group (1)

Disappointing Stay, Overpriced

2.0

Rooms are not a clean and prices are too high. You pay Just 4 small Room 7500 there and what they show on online or what they show in real. There is lot of difference in 7500 in Bangalore area. Maybe we get five star hotel. It’s not about the three star of five star, but there is no need and Clean service. Mostly, I don’t give one rating for anybody, but this place deserve this.

Saloni Tattooartist •

Solo Traveller • Mar 2026

Disappointing Coastal Stay

2.0

Bunch of buffoons running this hotel and nothing matches with their hotel description on website.Booked this hotel for two nights with Breakfast through MakeMyTrip. Location was ok as it's near to Marine drive but the good part just ended here.They parked my car on the roadside and its not just safe.Hotel room was a big disappointment as it was dirty, smelly and not hygeineic.Clearly mentioned on the website that room has Minibar/Refrigerator but it wasn't in the room. When asked ar the reception for Refrigerator, they shamelessly replied that it depends upon availability. Really? Then why mention it on the website?And Breakfast next morning was horrible. Cold puris were being served from a polythene bag and cockroaches were roaming around on the floor. Skipped the breakfast even we booked it for two days.Staff was cheap and not friendly.This was the worst hotel we stayed while our Konkan coastal road drive.

Satinder K. Dhiman (Vicky) •

Solo Traveller • Feb 2026

Disappointing Stay by the Sea

2.0

Ugh, we booked that hotel online for two nights because it was close to Marine Drive. Honestly, that's the only good thing about it.They had a restaurant menu, so we ordered lunch. But seriously, the staff made such a fuss over a simple lunch, I can't even explain.And get this, the rooms reeked of mold. I've got pictures.When we booked on MakeMyTrip, it said a fridge and minibar were included, but there was nothing. Just a tiny, smelly room.If you ever stay there, definitely skip the breakfast.We even found a cockroach on the puri boxes, and the supervisor was actually defending it! We paid for two days of breakfast and couldn't eat a single meal.They served cold puri with dry potatoes, idli without sambar, and super ripe bananas. Every single dish was just awful.I have no idea how they're still in business.Just a heads-up, seriously.

Neetu Arora Dhiman •

Solo Traveller • Feb 2026

Awful Service and Overbooking

2.0

This place operates like a scam. Please stay away.I booked Regal Palace, Grant Road, Mumbai through Booking.com with a confirmed reservation. I was clearly told that check-in would be allowed after 12 PM. Based on this, we planned our travel. However, when we reached the hotel around 9 PM, we were outright denied check-in.The situation was extremely suspicious. Due to the Lollapalooza festival, hotel demand was very high, and it strongly appeared that the hotel had sold rooms at a higher rate to other guests without informing Booking.com, despite having existing confirmed bookings. To make matters worse, we noticed that some guests had already paid money to the hotel but were still not provided rooms.There was no explanation, no support, and no attempt to resolve the issue. The staff was completely indifferent and unprofessional. We were left stranded late at night in Mumbai with no rooms available anywhere nearby.This is not just bad service. It feels like deliberate overbooking and misleading customers to make more money during peak demand. A confirmed booking here is meaningless.I strongly advise everyone to avoid this hotel. It causes unnecessary stress, financial loss, and mental harassment. Booking here is a serious risk

Bikash Sidney Gogoi •

Solo Traveller • Jan 2026

Disappointing Booking Experience

6.0

We booked this hotel through MakeMyTrip, and unfortunately the experience was not smooth.’ Room allotment was very slow, and we had to wait unnecessarily during check-in.’ Hot water supply was very slow and inconsistent, which was inconvenient.’ The checkout time differs unfairly ’ it is 11:00 AM for MakeMyTrip bookings, whereas 12:00 PM if booked directly with the hotel. This feels discriminatory towards online bookings.Overall, the service standards do not match expectations, especially for guests booking through online platforms. The hotel should maintain the same facilities and policies for all guests, regardless of booking source.

jignesh patel •

Solo Traveller • Jan 2026

Hotel Facilities

amenity
Access

Kid friendly

Pets not allowed

Senior citizen friendly

Suitable for bachelors

Suitable for families with children

Suitable for family

Suitable for large groups

Suitable for youngsters

Unmarried Couples not allowed

amenity
Safety and security

CCTV camera installed on each floor

Fire extinguisher

Security Guard Timings - 24x7

amenity
Room amenities

Cupboard

Ironing facilities

Liquor

Marbled/tiled floor

Telephone

Television

amenity
Bathroom

Towels

amenity
Family and kids

Play area

Suitable for children

amenity
Transfers and transport

Valet service

Bus Parking

Car Parking

Car rental (Chargeable)

Outdoor Parking

Travel counter

Two wheeler parking

amenity
Food and drinks

24*7 Room Service

Liquor

amenity
Accessibility

Wheelchair-accessible

Elevator access

Room/Rooms reserved for special need guests

Wheelchair accessible elevator

amenity
Safety and cleanliness

Doctor/Nurse on Call

amenity
Services and conveniences

Hot water available 24x7

Conference Room

Concierge

Luggage Storage

Laundry Service

Dry-Cleaning

24 Hour Power Supply

Conventions

Multilingual staff

Separate Smoking Area

Special occasion arrangement

Wake up service/Alarm clock

Wheelchair

amenity
Other facilities

Newspaper

Front desk

Waiting area

Elevator access

amenity
Languages spoken

English

Hindi

Gujarati

Marathi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Unmarried Couples are not allowed in this property.

Property Information

  • Number of rooms - 36
  • Number of floors - 3
  • Car parking slots - 36

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Frequently Asked Questions when booking Regal Palace

What is the location of Regal Palace?

Regal Palace is located at Opera House, Tata Road No 1, Opp Roxy Cinema, Sopraiwala Estate, 400004.

What is the check-in and check-out time at Regal Palace?

The standard check-in time at Regal Palace is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Regal Palace.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Regal Palace.

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