Hotel Grandeur

There was a parking issue, cleanliness, staff behaviour was rude. I asked for a day extension then they were asking for more money.

Group • India • Jun 2026

Horrible place to stay at staff nt reasonable

Solo Traveller • India • Apr 2026

Rooms are not clean not recommended for couples ac is not working properly

Couple • India • Mar 2026

My experience at this hotel was extremely disappointing and poorly managed. I had confirmed bookings for two Deluxe rooms, reserved well in advance. However, upon arrival, the manager informed us that no rooms were available and bluntly suggested that we cancel the booking and take a refund. Being told to cancel after arriving at the property is completely unacceptable and reflects serious mismanagement of reservations.There was no prior communication, no apology initially, and no immediate effort to resolve the situation. Only after escalating the issue some action was taken. We were eventually given one Family Deluxe room instead of the two Deluxe rooms we had paid for, which was not an adequate solution for our group.This experience caused unnecessary stress and inconvenience. Proper reservation management and customer service are fundamental in the hospitality industry, and unfortunately, this hotel failed on both counts. I would strongly recommend to avoid booking this hotel or atleast confirm your booking multiple time so that you don’t run into the same issue as I did.

The bathtooms did not provide hot-water when required. My bathroom was even lacking a mirror there. Besides the room should provide a chair to sit; one cannot be on bed all the time. If you are staying for more than 01 day, on the subsequent days they will barely ask you for room-service/cleaning.Although the remaining ammenities they had provided were good.