Townhouse Oak Jaipur Arya Square Shopping Mall

I love to stay here special thanks to shubham for such kind & mannered hospitality

Solo Traveller • India • Oct 2026

The hotel bathroom was so dirty that there was no cleanliness, and I saw bed bugs in the bed; it is not good for a family. 🤢🪳🏨

Family • India • Oct 2026

I booked room for 2, before booking it was showig room for two but once it was booked it was showing room for 1. And hotel charged me extra for another person's stay.

Solo Traveller • India • Oct 2026

I couldn't understand the logic of the hotel policy of considering a child who has not even attained puberty phase is treated as an adult. They only consider children of upto 6 years of age as children. Older children more than 6 are considered as adults, no matter whether they are of 18 years old or not. So they charged 300 per day extra for my 14 years old daughter which was paid for 3 consecutive days. They say it was their hotel policy that children above 6 years were considered as adults. Even after paying 300 extra per day, they didn't support to provide extra pillow for my daughter. Secondly, the reception staff behaved with unnecessary negative attitude. One can clearly feel it. Other secondary service staff seemed mostly young boys.We booked Premium Room. But, unfortunately and surprisingly, it didn't have hot water geyser for bath. Reported to the staff. When enquired, the staff retorted that there was some water pipeline issue and hot water was not available in the hotel. For three days, we all three bathed in cold water.Small fridge was there but not working. It was reported to the staff member who although very confident about mistake on my part, later accepted non-working condition of it.Bedding was too soft, not firm and there always was some gap between 2 single attached beds which disturbed sleep quite often. No RO water jug and glasses served; feeling thirsty, buy packaged drinking water bottle (no bisleri served here).My daughter had been complaining for two days about mosquito bites and showed me the bites marks. I assured her that there were no mosquitoes. But the night before our check out day, I was horrified when she showed me a strange insect near the side pockets of my pants which I immediately identified as a large bedbug.This is the factual account of a posh hotel in the Pink City- Jaipur which boasts of being a 3-Star Hotel.========================Edited:I couldn't understand the logic of the hotel policy of considering a child who has not even attained puberty phase is treated as an adult. They only consider children of upto 6 years of age as children. Older children more than 6 are considered as adults, no matter whether they are of 18 years old or not. So they charged 300 per day extra for my 14 years old daughter which was paid for 3 consecutive days. They say it was their hotel policy that children above 6 years were considered as adults. Even after paying 300 extra per day, they didn't support to provide extra pillow for my daughter. Secondly, the reception staff behaved with unnecessary negative attitude. One can clearly feel it. Other secondary service staff seemed mostly school boys.We booked Premium Room. But, unfortunately and surprisingly, it didn't have hot water geyser for bath. Reported to the staff. When enquired, the staff retorted that there was some water pipeline issue and hot water was not available in the hotel. For three days, we all three bathed in cold water.Small fridge was there but not working. It was reported to the staff member who although very confident about mistake on my part, later accepted non-working condition of it.Bedding was not firm and there always was some gap between 2 single attached beds which disturbed sleep quite often. No RO water jug and glasses served; feeling thirsty, buy packaged drinking water bottle (no bisleri served here).My daughter had been complaining for two days about mosquito bites and showed me the bites marks. I assured her that there were no mosquitoes. But the night before our check out day, I was horrified when she showed me a strange insect near the side pockets of my pants which I immediately identified as a large bedbug.This is the factual account of a posh hotel in the Pink City- Jaipur which boasts of being a 3-Star Hotel.

Family • India • Oct 2026

The bathroom was not properly equipped with appropriate amenities and lacked hand wash.

Vandan •

Solo Traveller • India • Sep 2026