The Ashoka Hotel

Great place to stay. The staff was very helpful and polite, and the food was really good. Overall, it was a nice experience.

Family • India • Sep 2026

Hotel staff is behaving like they were not interested in online bookings they kept us waiting at night for handing over our room keys and answered our queries like we r residing for free pls be polite to your customers washroom were stinking

Group • India • Jul 2026

During my stay, I found the fourth-floor counter staff to be well-managed and professional. Ms. Kriti Shukla was disciplined, courteous, and handled guest interactions efficiently there were several areas that could benefit from improvement. The service provided by Chanchal in the dining area appeared unprofessional at times and did not meet the level of hospitality I expected. The breakfast hall was also quite uncomfortable due to the lack of functioning air conditioning or fans, which negatively affected the dining experience. Additionally the food quality was average and did not stand out in any way.Now coming to the most important and frustrating incident, which occurred shortly after our check-in. My family and I had just returned from Omkareshvar ji and had been traveling continuously for the previous three days. We were extremely tired. At the reception, I specifically requested assistance with our luggage and also asked if there were any pending formalities. The reception staff informed me that everything was complete and there was nothing else required from our side.within 5’10 minutes of entering our room and trying to settle down I received a call asking me to clear the pending payment. This was disappointing. If the payment was due it should have been requested during check-in itself. At the very least the staff could have allowed us some time to settle in before calling. I conveyed the same concern to them.but that boy was like (Madam payment toh aate hi clear krni hoti hai ) i was about to answer him ki Sir Taj me bhi ye nahi protocol .I understand that reception staff may be under pressure to collect pending dues but if that was the case the process should have been completed while I was at the reception especially when I was already filling out a form that contained information that had previously been shared via WhatsApp and during the booking process.This incident significantly affected my overall impression of the hotel. I had expected a much better experience based on the reputation of The Ashoka, but unfortunately it did not live up to my expectations.On a positive note, the gentleman who served us during dinner Deepak was excellent. He was professional polite and provided very good service.Overall, my experience felt more like that of an average 2-star property rather than a hotel with such a strong reputation. I am sharing this detailed feedback because I genuinely believed The Ashoka would offer a memorable and high-quality stay. Unfortunately, it turned out to be a case of a big name but an underwhelming experience.(Bada Naam Fika Pakvan).

Rooms are not cleaned properly.Some AC issue as well Toilet broken

Business • India • Jun 2026

Loved the stay here very neat and clean rooms , and service feels like your at home as staff is friendly. Food has been my favourite part of this place. (Pure veg.)