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The Fern Brentwood Resort Mussoorie, Series by Marriott
Kulri, Picture Palace, The Mall Road, , 248179
At The Fern Brentwood Resort Mussoorie, Series by Marriott, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Desire to unwind? Make the most of your visit at The Fern Brentwood Resort Mussoorie, Series by Marriott with accessible amenities such as daily housekeeping. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few accommodations at The Fern Brentwood Resort Mussoorie, Series by Marriott also include unique design elements like a balcony or terrace. In certain chosen rooms, instant tea is conveniently available for your use.At The Fern Brentwood Resort Mussoorie, Series by Marriott, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at The Fern Brentwood Resort Mussoorie, Series by Marriott, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.
Popular Facilities
Buffet Breakfast
Coffee Shop
Room Service
Bar
Room service app
Terrace
Winter Green, Guest room, 1 King, No view
Breakfast
Book with ₹0
+ ₹2,346 taxes and fees, per night, per room
8.1
Excellent
•535 reviews
91% rated positive in last 3 months
Guest as saying
A great location, a pleasant room and excellent staff who were helpful and always friendly . Several went out of their way to ensure this solo, elderly foreign woman had a good stay.
ixigoer •
Solo Traveller • Thailand • Oct 2026My stay at the hotel was wonderful. The rooms were tidy, cozy, and properly cared for. The staff remained courteous, supportive, and professional during my entire visit. Service was quick, and the environment felt warm and inviting. I really liked my time here and would gladly return. Strongly recommended!
Suraj Pachauri •
Solo Traveller • Sep 2026This hotel is situated near the mall road. The staff are polite and the service overall is excellent. The rooms are pleasant and offer a nice view. The food is good as well.
Soumay Sabharwal •
Solo Traveller • Sep 2026
Around the property
Gun Hill
0.72 km
Mussoorie Lake
0.94 km
Picture Palace Bus Station
0.37 km
Chandok handicrafts
0.19 km
Classic Emporium
0.25 km
St. Marry Hospital Mussoorie
0.23 km
The Garrison Restobar
0.15 km
Hamers
0.25 km
Cambridge Book Depot
0.25 km
Periscope Point
0.69 km
8.1
Excellent
535 Users
Guest Impressions
Staff are frequently courteous, attentive, and accommodating, with occasional service complaints.
Location is central and convenient, but taxis and baggage face an access limitation.
Food and high tea are often enjoyed, though breakfast and meal quality vary.
Location
9.0
Excellent central location near Mall Road, though baggage access is inconvenient.
Staff
8.0
Staff service is generally courteous and helpful, despite some serious service complaints.
Food
7.0
Food quality is mixed, with praised à la carte dishes and disappointing taste elsewhere.
Cleanliness
7.0
Rooms range from clean and well-maintained to dirty and visibly deteriorated.
Room Comfort
7.0
Rooms are usually comfortable, though some were suffocating, poorly maintained, or disruptive.
Value for Money
6.5
Value is mixed, with premium pricing criticized alongside positive overall experiences.
Total Reviews
Welcoming and helpful
9.2
A great location, a pleasant room and excellent staff who were helpful and always friendly . Several went out of their way to ensure this solo, elderly foreign woman had a good stay.
ixigoer •
Solo Traveller • Thailand • Oct 2026Warm and Cozy Stay
10
My stay at the hotel was wonderful. The rooms were tidy, cozy, and properly cared for. The staff remained courteous, supportive, and professional during my entire visit. Service was quick, and the environment felt warm and inviting. I really liked my time here and would gladly return. Strongly recommended!
Suraj Pachauri •
Solo Traveller • Sep 2026Pleasant Stay Near Mall
10
This hotel is situated near the mall road. The staff are polite and the service overall is excellent. The rooms are pleasant and offer a nice view. The food is good as well.
Soumay Sabharwal •
Solo Traveller • Sep 2026Delightful Cozy Stay
10
My stay at Fern Brentwood, Mussoorie was truly delightful! The staff stood out with their outstanding service — all were very polite, attentive, and eager to assist with a friendly smile. The rooms were amazing—in the best sense! 😍 They were well-kept, cozy, roomy, and had a wonderful atmosphere that enhanced the overall experience.
SanDEEP Kumar •
Solo Traveller • Sep 2026Highly Praised Housekeeper
2.0
Deepak, the housekeeper, is excellent. Everything else is also good.
Uma Agarwal •
Solo Traveller • Sep 2026
Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Pet-friendly property
Non-smoking rooms
Private Check-in/out
Soundproof rooms
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Air-conditioned rooms
Daily housekeeping
First Aid kit
Free tea
Hair dryer
Hand sanitiser
Ironing facilities
Safe box
Safety Deposit Box
Bathroom
Private bathroom
Family and kids
Play area
Kids club
Kids' meal
Transfers and transport
Onsite car parking
Airport transfer
Car rental service
Internet access
Wi-Fi in public areas
Food and drinks
Buffet Breakfast
Coffee Shop
Room Service
Bar
BBQ Facility
Alternative Meal Arrangement
Grocery Delivery
Activities and sports
BBQ Facility
Game room
Billiards
Tours
Yoga Room
Services and conveniences
Terrace
Contactless Check-in/Check-out
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Dry-Cleaning
Food Delivery
Grooming
Heating in Public Area
Invoice Provided
Smoking Area
Photocopy/fax in business center
Outdoor
Garden/Backyard
Accessibility
Elevator access
Wheelchair-accessible
Safety and cleanliness
Room service app
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Other facilities
Elevator access
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 3:00 PM
Check-out:
To: 11:00 AM
Check-in
3:00 PM
Check-out
11:00 AM
Children and extra beds
- All children are welcome.
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Travel time to airport (minutes) - 90
- Number of floors - 3
- Room voltage - 220
- Non-smoking rooms/floors - yes
- Breakfast charge (unless included in room price) - 350 INR
- Number of restaurants - 1
- Number of bars/lounges - 0
Property Announcements
- Hookah smoking is strictly prohibited within the premises; any hookah items must be deposited with security at check-in. Loudspeakers and sound boxes are not permitted.
Mall Road Rules & Restrictions – After 4 PM vehicular movement is restricted on Mall Road and guests are advised to reach before this time. Porters from the local Union are only authorized to carry your luggage, the hotel concierge cannot get the luggage to the hotel. Taxis (Yellow Number plate) are not allowed inside The Mall Road.
Pet charges are applicable. Rs 1500/- pet charges per day which includes 1 meal a Day. We do provide pet blankets, pet bowls, and pet mattresses on request. All pet policies are applicable.
Please note that pets are permitted only in the Winter Green King, Winter Green Twin, and Winter Green Premium room categories. Pets are not allowed in any other room categories.
Please note, there is no elevator access to Hazel, Fern Classic, and Family Suites.
Pets are not allowed in the Hazel Suite.
Rumuk – The Signature Hi-Tea at The Fern Brentwood, Mussoorie which will be served at The Whistling Pines between 04:30 PM till 05:30 PM.Hi Tea will include a choice of Tea or Coffee with cookies, sandwiches, and veg snacks.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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