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The Mercy Luxury Business Hotel

location-icon

MG Road, 682015

Entrance
Interior viewSwimming pool
31+ Photos

Prime Location

Conveniently located opposite the VFS visa office, ideal for travelers.

Tasty Food

Guests praise the delicious food and breakfast options available.

Excellent Service

Staff is friendly and attentive, enhancing the overall experience.

Experience an abundance of unparalleled facilities and features at The Mercy Luxury Business Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel.Discovering Kochi becomes even more accessible, thanks to the taxi amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Mercy Luxury Business Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.For visitors wishing to smoke, designated smoking zones can be found. At The Mercy Luxury Business Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to salon and spa on your final days.Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Popular Facilities

Indoor Swimming Pool

Indoor Swimming Pool

Internet services

Internet services

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Bar

Bar

Fitness Centre

Fitness Centre

Executive
Recommended Deal

Executive

Free Cancellation

Parking

Book with ₹0

₹2,613

+ ₹397 taxes and fees, per night, per room

8.4

Excellent

222 reviews

100% positive reviews in last few days

Guest as saying

Good 👍

Flag

Family with teens • India • Jun 2026

Booked for my parents, excellent stay. They loved it. Staff are very friendly and kind. Clean and Tidy

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Couple • India • May 2026

The stay was average with a few notable concerns. The air conditioner took nearly three hours to cool the room, which was quite inconvenient. The electric kettle plug point was not functioning, making it unusable. Cleanliness needs improvement, as there were strands of hair in the bathroom from a previous guest. Additionally, the bedside table had sharp metal(?) edges, which caused a minor injury.On the positive side, the location is good and convenient. The restaurant is decent, and the staff are polite, though they would benefit from better training and orientation. Renovation work is ongoing on some floors, leading to noticeable adhesive odors and daytime noise from carpentry.Overall, the property has potential but requires attention to maintenance, safety, and housekeeping standards.

Flag

Solo traveler • India • Apr 2026

Explore the Area

MG Road, 682015

Around the property

    Thomas Cook Travel Agency

    0.12 km

    Chitram Art Gallery

    0.14 km

    Chaitanya Eye Hospital and Research Institute

    0.25 km

    V.G.Saraf Memorial Hospital

    0.34 km

    Saraf Hospital

    0.35 km

    Cochin Shipyard

    0.37 km

    Valanjambalam Fruit Stall

    0.67 km

    Vasan Eye Care Hospital

    0.7 km

    Kotakkal

    0.71 km

    Cochin Hospital

    0.72 km

    Ernakulam Junction Railway Station

    1.25 km

    Kadavanthra Station

    1.37 km

    Kerala Folklore Museum

    3.07 km

    Paradesi Synagogue

    3.13 km

    Mattancherry

    3.14 km

    Jew Town

    3.38 km

    Kerala Kathakali Centre

    4.97 km

    Chinese Fishing Nets

    5.19 km

    Church of Saint Francis

    5.32 km

    LuLu Mall

    7.92 km

    Cherai Beach

    22 km

    Cochin International Airport (COK)

    24.35 km

    Calicut International Airport (CCJ)

    136.48 km

8.4

Excellent

222 Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

70% of users were happy with the location near the highway.

Staff is noted for their helpfulness and service quality.

Food

8.6

Diverse menu with quality food options available.

Staff

8.6

Attentive and friendly service enhancing guest experiences.

Location

8.5

Conveniently situated near attractions and business areas.

Cleanliness

8.2

Rooms maintained to a satisfactory cleanliness standard.

Value for Money

8.2

Offers competitive pricing for its location and services.

Room Comfort

7.6

Spacious rooms with essential amenities for comfort.

Total Reviews

All Reviews (10)
Family with teens (1)
Couple (2)
Solo traveler (2)
Family with young children (1)
Solo Traveller (2)
Group (2)

Very good

7.6

Good 👍

Flag

Family with teens • India • Jun 2026

Fantastic stay

10.0

Booked for my parents, excellent stay. They loved it. Staff are very friendly and kind. Clean and Tidy

Flag

Couple • India • May 2026

Acceptable

4.8

The stay was average with a few notable concerns. The air conditioner took nearly three hours to cool the room, which was quite inconvenient. The electric kettle plug point was not functioning, making it unusable. Cleanliness needs improvement, as there were strands of hair in the bathroom from a previous guest. Additionally, the bedside table had sharp metal(?) edges, which caused a minor injury.On the positive side, the location is good and convenient. The restaurant is decent, and the staff are polite, though they would benefit from better training and orientation. Renovation work is ongoing on some floors, leading to noticeable adhesive odors and daytime noise from carpentry.Overall, the property has potential but requires attention to maintenance, safety, and housekeeping standards.

Flag

Solo traveler • India • Apr 2026

Excellent

8.8

Way to parking is very narrow

Flag

Family with young children • India • Apr 2026

Comfort Stay

9.2

The hotel is really comfortable and quiet. Well connected by local buses and other transportation systems. Polite staff and certainly recommendable for the solo and family stay.

Flag

Solo traveler • India • Mar 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Exterior corridor

Intercom

Litter boxes

Non-smoking rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Smoke detectors

amenity
Room amenities

Daily housekeeping

Fan

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Seating area

Study table

Safety Deposit Box

Exterior corridor

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

In-house babysitter

Kids' meal

amenity
Transfers and transport

Onsite car parking

Bicycle parking

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

24*7 Room Service

Bar

Coffee Shop

Water Bottles

amenity
Activities and sports

Indoor Swimming Pool

Fitness Centre

Spa/sauna

Ticket Services

Tours

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Safety and cleanliness

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

Hygiene Certification

Mask-wearing staff

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regularly disinfected rooms

Hand sanitiser

Contactless Check-in/Check-out

First Aid kit

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Meeting/Banquet Facilities

Luggage Storage

Laundry Service

ATM

Contactless Check-in/Check-out

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Postal Service

Salon

Shops

Smoking Area

Concierge

Free car parking

amenity
Outdoor

Garden/Backyard

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Arabic

Tamil

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Reception open until - 23:59
  • Check-out from - 10:00
  • Check-in until - 23:59
  • Distance from city center - 1 km
  • Travel time to airport (minutes) - 45
  • Daily Internet/Wi-Fi fee - 0 INR
  • Breakfast charge (unless included in room price) - 350 INR
  • Year property opened - 2007
  • Number of floors - 5
  • Room voltage - 220
  • Number of rooms - 60
  • Most recent renovation - 2024
  • Non-smoking rooms/floors - no
  • Number of restaurants - 2
  • Number of bars/lounges - 1
  • Daily parking fee - 0 INR

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Frequently Asked Questions when booking The Mercy Luxury Business Hotel

What is the location of The Mercy Luxury Business Hotel?

The Mercy Luxury Business Hotel is located at MG Road, 682015.

What is the check-in and check-out time at The Mercy Luxury Business Hotel?

The standard check-in time at The Mercy Luxury Business Hotel is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Mercy Luxury Business Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Mercy Luxury Business Hotel.

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