Treebo Hillway Inn Main Market

I paid 4500 rs for a day for deluxe room. Bathroom, floor mat, ceiling, walls, blanket not cleaned. AC was not working properly, Tata sky is not recharged., location is not good as they shown... Dont go there....P

ixigoer •

Couple • India • Oct 2026

I am extremely disappointed with the overall experience at the property. Unfortunately, the hotel fell far below the standards that were represented.The issues encountered were as follows:-Rooms were merely average and not worth the price charged.-Water supply issues[ especially washroom]-Poor cleanliness and maintenance standards.-Broken door handles, which resulted in us being shifted to another room. This clearly reflects inadequate upkeep of the property.Overall, the hotel is a very budget-category property and is significantly overpriced for the facilities provided.To my surprise, I also found that nearby properties, such as Hotel Pratap Heritage, offer much better amenities at considerably lower prices.Furthermore, the package clearly mentioned a buffet breakfast. However, the hotel staff informed us that, due to a limited number of guests, breakfast would be served in the room instead. Even then, breakfast was delivered only at 9:00 AM, despite repeated follow-ups, causing unnecessary inconvenience.As a travel professional, this experience is unacceptable. If this is the level of service extended to a travel agent, it raises serious concerns about the experience that first-time customers would receive.I request a full refund for this booking. However, I believe that a refund alone does not address the larger issue. I strongly recommend that your quality team review this property's listing and suitability for your platform so that future customers and travel partners do not face similar experiences.I have associated with Treebo properties in the past and have generally had positive experiences. It is therefore disappointing to see such a noticeable decline in the standards at this property. I request that this feedback also be shared with the Treebo management so they can take appropriate corrective measures to maintain the brand's reputation and the confidence of both customers and travel partners.

Worst experience at this hotel.The rooms were unhygienic, and even basic amenities like towels, toothbrushes, and toothpaste were not provided without extra charges. The management was unprofessional, and the service was disappointing. I would not recommend staying here; many smaller hotels nearby offer much better service.

Don't book this hotel, very bad service, this my wrost experience in my life.During my stay, I experienced several issues that were not in line with the service standards expected from Treebo Hillway Inn :--The bedsheets provided were unhygienic and did not appear to be properly cleaned.--Basic amenities such as a toothbrush kit were not provided.--Towels were not provided in the room.--Tea and coffee sachets/kits were not available.-- They charged ’50 for providing hot milk for my small child.-- I was charged ’700 for a bedsheet after my child accidentally soiled it. I believe this charge is excessive and unreasonable.-- The television was not working due to a missing recharge/subscription.-- Despite multiple complaints, the issue was not resolved during my stay.-- Bathroom sheet is break.-- Limited time for bath hot water till 11 am only....These issues caused significant inconvenience to my family and negatively impacted our holiday experience. Dont book this hotel.

The place was very overpriced for what they had to offer,hot water was only available in the morning for 3hrs. The bedding seemed to be very very old. The bathroom was almost falling apart and not to mention the dirty curtain. The check-out time was changed frm 11am to 10am by the staff by over writing on the notice that was displayed at the reception