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Urban Cliff A Boutique Hotel

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42, Tiljala Rd, Kustia, 700039

Bedroom
Banquet hallExterior view
40+ Photos

Value for Money

Offers excellent value with spacious rooms and good facilities.

Good Hospitality

Friendly and responsive staff enhance the overall experience.

Urban Cliff A Boutique Hotel provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. The hotel also features a fireplace, providing a cozy ambience during cool evenings.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker and bottled water is conveniently available for your use.Urban Cliff A Boutique Hotel offers a hair dryer and toiletries in the restrooms of specific accommodations. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Wheelchair-accessible

Wheelchair-accessible

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Meeting Room

Book with ₹0

₹2,247

+ ₹369 taxes and fees, per night, per room

7.1

Very Good

•

650 reviews

93% positive reviews in last few days

Guest as saying

I'm really terrified regarding the conditions of the room.Whole washroom was fungusprone everywhere there was fungus and it was smelling like anything, even linens which were given to us were tored and not in good conditions .Please Agoda have a look on the rooms and keep a verified check so that your prime guests doesn't feel so half hearted situations and services

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Couple • India • Sep 2026

The hotel staff’s behaviour was extremely disappointing. The hotel was not clean at all, and the overall hygiene and cleanliness were far below expectations. The staff were very rude and unprofessional, and they clearly lacked basic manners and hospitality. They did not know how to properly greet or communicate with guests, which made the entire experience very unpleasant. Overall, the staff’s behaviour and the cleanliness of the hotel were extremely poor, and I would not recommend this hotel.🤮

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Couple • India • Sep 2026

1. No towels in the room. Had to call the reception 3 times for one towel.2. Hand wash and body wash bottles are empty in the washroom.3. Only one single small soap in the bathroom for two people.4. Extremely dirty mug and bucket.5. The wardrobe door doesn't work.6. The wardrobe from inside is very dirty.7. Only one plug point was working in the room.8. Dustbins were very small and dirty.9. Breakfast is below average.10. The restaurant is below average.11. Don't go by the photos. Reality is far different than the photos.12. The location is also not suitable for cabs (Rapido, Ola, Uber), because it is situated below a bridge where with a minimum of rain, a lot of water accumulates.

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Couple • India • Sep 2026

Explore the Area

42, Tiljala Rd, Kustia, 700039

Around the property

    Swastik Seva Sadan

    0.15 km

    Mediview Nursing Home Pvt Ltd

    0.23 km

    Institute Of Child Health

    0.63 km

    Kustia Park

    0.68 km

    Repose Clinic and Research Centre Pvt. Ltd.

    0.69 km

    Bright Street

    0.72 km

    ATM

    0.24 km

    Dolphin Nursing Home

    0.76 km

    Good Samaritan Hospital, Kolkata

    0.76 km

    TRA General Hospital - Kolkata

    0.77 km

    Park Circus

    0.8 km

    Tasmiya Variety Store

    0.86 km

    Bankra Park Circus Bus Stop

    1.37 km

    Mother Teresa Mission and Mother House

    1.93 km

    Kalighat Kali Temple

    3.17 km

    Park Street

    3.22 km

    Victoria Memorial

    3.37 km

    Indian Museum (Jadu Ghar)

    3.64 km

    New Market

    3.81 km

    College Street (Boi Para)

    4.86 km

    Eden Gardens

    4.99 km

    Howrah Bridge

    6.42 km

    Eco Tourism Park

    13.11 km

    Dakshineswar Kali Temple

    13.66 km

    Netaji Subhas Chandra Bose International Airport (CCU) - India

    14.49 km

    Jessore Airport (JSR) - Bangladesh

    108.25 km

7.1

Very Good

650 Users

Guest Impressions

spotlight icon

Guests appreciate the friendly staff and service quality.

Location is convenient for transport and attractions.

Cleanliness issues noted by several guests during their stay.

Staff

7.2

Friendly and responsive staff enhancing guest experiences.

Value for Money

7.1

Offers competitive pricing for its services and location.

Location

6.9

Conveniently located near transport and attractions.

Cleanliness

6.9

Cleanliness standards need improvement based on feedback.

Food

5.8

Dining options are limited, with slow service reported.

Room Comfort

5.5

Rooms vary in comfort and cleanliness, some are small.

Total Reviews

All Reviews (10)
Couple (6)
Group (1)
Solo Traveller (2)
Family (1)

Pathetic room conditions

3.2

I'm really terrified regarding the conditions of the room.Whole washroom was fungusprone everywhere there was fungus and it was smelling like anything, even linens which were given to us were tored and not in good conditions .Please Agoda have a look on the rooms and keep a verified check so that your prime guests doesn't feel so half hearted situations and services

Flag

Couple • India • Sep 2026

Rude people

2.0

The hotel staff’s behaviour was extremely disappointing. The hotel was not clean at all, and the overall hygiene and cleanliness were far below expectations. The staff were very rude and unprofessional, and they clearly lacked basic manners and hospitality. They did not know how to properly greet or communicate with guests, which made the entire experience very unpleasant. Overall, the staff’s behaviour and the cleanliness of the hotel were extremely poor, and I would not recommend this hotel.🤮

Flag

Couple • India • Sep 2026

Pathetic

2.0

1. No towels in the room. Had to call the reception 3 times for one towel.2. Hand wash and body wash bottles are empty in the washroom.3. Only one single small soap in the bathroom for two people.4. Extremely dirty mug and bucket.5. The wardrobe door doesn't work.6. The wardrobe from inside is very dirty.7. Only one plug point was working in the room.8. Dustbins were very small and dirty.9. Breakfast is below average.10. The restaurant is below average.11. Don't go by the photos. Reality is far different than the photos.12. The location is also not suitable for cabs (Rapido, Ola, Uber), because it is situated below a bridge where with a minimum of rain, a lot of water accumulates.

Flag

Couple • India • Sep 2026

Exceptional

10.0

Very good hotel

Flag

Couple • India • Sep 2026

Good experience

8.8

Experience was nice.

Flag

Couple • India • Aug 2026

Hotel Facilities

amenity
Access

Couples only

24*7 Front Desk

Allergy-free rooms

Exterior corridor

Non-smoking rooms

Smoking allowed

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Refrigerator

Fan

First Aid kit

Free drinking water

Hand sanitiser

Ironing facilities

Linens

Marbled/tiled floor

Mirror

Safe box

Smoke detector

Tea/Coffee maker

Telephone

Wake-up call

Safety Deposit Box

Exterior corridor

amenity
Bathroom

Private bathroom

Shower

Toiletries

amenity
Family and kids

Family room

Safety measures for kids

amenity
Transfers and transport

Valet service

Car rental service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

Refrigerator

amenity
Food and drinks

Restaurants

24*7 Room Service

Water Bottles

amenity
Activities and sports

Tours

amenity
Services and conveniences

Photocopy/fax in business center

Luggage Storage

Laundry Service

Fireplace

Chapel

Dry-Cleaning

Invoice Provided

Shrine

Smoke-Free Property

Smoking Area

Air conditioning in Public Area

amenity
Accessibility

Wheelchair-accessible

Elevator access

On-site accessible restaurants / lounges

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Professional Sanitisation and Disinfection Services

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

First Aid kit

Hand sanitiser

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Children 1-2 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 3 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Number of rooms - 1

Property Announcements

  • 1. Local IDs are not allowed.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Frequently Asked Questions when booking Urban Cliff A Boutique Hotel

What is the location of Urban Cliff A Boutique Hotel ?

Urban Cliff A Boutique Hotel is located at 42, Tiljala Rd, Kustia, 700039.

What is the check-in and check-out time at Urban Cliff A Boutique Hotel ?

The standard check-in time at Urban Cliff A Boutique Hotel is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Urban Cliff A Boutique Hotel .

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Urban Cliff A Boutique Hotel .

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