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Usha Ascot
MG Rd, Matheran, Eco-sensitive Hill Station, MG Rd, Matheran, Maharashtra 410102, 410102
Usha Ascot offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Traveling with minimal luggage is achievable at Usha Ascot due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Each accommodation at Usha Ascot is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's nightclub. Throughout the day, engage in the entertaining activities available at Usha Ascot.Unwind after a long day by stopping by massage, steam room, spa and sauna to rejuvenate your senses.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.
Popular Facilities
Late Check-in Supported
Private Check-in/out
Internet services
Swimming pool
Buffet Breakfast
Room Service
Deluxe Backyard
Breakfast
Free WiFi
+ ₹858 taxes and fees, per night, per room
8.2
Excellent
•52 reviews
Rude front desk, unpleasant-smelling rooms and poor upkeep
Guest as saying
You don't feel welcomed when you reach reception since guy sitting there is a little bit rude and not friendly, you might feel like you chose wrong stay.Talking about property is very nice, well maintained and really good for family with children, right in middle of forest for Greenery lovers this is best stay.Food in there is a bit higher than average, can opt for included in package if you don't want to roam around for food options in market since you will have to walk 15 min for other options.
ixigoer •
Family • India • Oct 2026This is a nice spot to go with family and friends. The food was tasty as well.
ajay vyas •
Group • Sep 2026I reserved a room, but they canceled it at the last moment without notifying me. They said their website mistakenly showed a lower price. They didn't refund me fully—kept some money and are now saying they are "checking" but haven't returned the rest. This feels like a scam. I plan to report this to the police. My vacation is ruined, and now I can't book another room because they want to charge me twice the price.
Varsha R •
Solo Traveller • Sep 2026Explore the Area
Around the property
Panorama Point
1.95 km
Sunset Point
1.61 km
Navi Mumbai International Airport
20.59 km
Chhatrapati Shivaji Maharaj International Airport
43.98 km
Porcupine Point (Sunset Point)
2.37 km
Pune Airport
80.98 km
Hart Point
2.93 km
Dasturi Naka Bus Station
2.9 km
Rambagh Point
5.88 km
Water Pipe Station
3.03 km
8.2
Excellent
52 Users
Guest Impressions
Food is often tasty and fresh, but variety remains limited and prices draw complaints.
The property provides a calm, nature-filled setting away from busier areas.
Rooms are sometimes spacious and clean, though unpleasant smells and damp linen recur.
Location
9.0
Peaceful forest setting in Matheran offers fresh air and natural surroundings.
Food
8.0
Food is frequently tasty and hygienic, though options and quality can be inconsistent.
Room Comfort
6.5
Rooms are often spacious and comfortable, but some have smells and inadequate hot water.
Staff
6.0
Staff experiences are mixed, from courteous and helpful to rude and unsupportive.
Cleanliness
5.5
Cleanliness is inconsistent, ranging from hygienic rooms to smells, damp linen, and fungus.
Total Reviews
Good property for family with children
7.6
You don't feel welcomed when you reach reception since guy sitting there is a little bit rude and not friendly, you might feel like you chose wrong stay.Talking about property is very nice, well maintained and really good for family with children, right in middle of forest for Greenery lovers this is best stay.Food in there is a bit higher than average, can opt for included in package if you don't want to roam around for food options in market since you will have to walk 15 min for other options.
ixigoer •
Family • India • Oct 2026Enjoyable Group Spot
10
This is a nice spot to go with family and friends. The food was tasty as well.
ajay vyas •
Group • Sep 2026Frustrating Booking Experience
2.0
I reserved a room, but they canceled it at the last moment without notifying me. They said their website mistakenly showed a lower price. They didn't refund me fully—kept some money and are now saying they are "checking" but haven't returned the rest. This feels like a scam. I plan to report this to the police. My vacation is ruined, and now I can't book another room because they want to charge me twice the price.
Varsha R •
Solo Traveller • Sep 2026Disappointing Stay
4.0
The front desk staff was very rude and lacked proper customer service skills. The rooms smelled unpleasant. The table tennis and badminton court (with a broken net) were in poor condition. The sofa was covered with fungus in several areas. Overall, it was a disappointing experience.
Kushal Chouhan •
Solo Traveller • Sep 2026Enjoyable Stay With Issues
6.0
Our group recently stayed at Usha Ascot, Matheran. While we liked the property and the hospitality, we want to mention a few issues that we hope will enhance the guest experience. 1. The Wi-Fi was unsecured and very slow. Also, our banking apps warned us not to do net banking or UPI transactions on this network due to security risks. This is a major concern, and we ask that the Wi-Fi security be improved. 2. The breakfast options were quite limited. We had expected a wider variety and better availability of food. 3. The room had a king-size bed and a sofa-cum-bed that could easily fit three guests, but the online booking site showed a maximum of two guests, which made us think we had to book an extra room.
Imran Shaikh •
Group • Aug 2026Hotel Facilities
Access
Late Check-in Supported
Private Check-in/out
Non-smoking rooms
Safety and security
24*7 Security
Room amenities
Daily housekeeping
Sauna
First Aid kit
Liquor
Family and kids
Play area
Kids club
Kids' meal
Internet access
Internet services
Food and drinks
Buffet Breakfast
Room Service
Liquor
Activities and sports
Swimming pool
Nightclub
Spa/sauna
Kids' swimming pool
On-Site Entertainment
Outdoor Recreational Activities
Services and conveniences
Steam room
Photocopy/fax in business center
Laundry Service
Smoke-Free Property
Accessibility
Elevator access
Safety and cleanliness
First Aid kit
Outdoor
Garden/Backyard
Other facilities
Elevator access
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 11:00 AM
Check-out:
To: 10:00 AM
Check-in
11:00 AM
Check-out
10:00 AM
Children and extra beds
- All children are welcome.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Year property opened - 1992
- Number of floors - 3
- Room voltage - 220
- Number of rooms - 57
- Most recent renovation - 2026
- Non-smoking rooms/floors - yes
- Number of restaurants - 1
- Number of bars/lounges - 1
- Check-out from - 09:00
- Check-in until - 14:00
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