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Westend Hotel

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R.C.Church Road, Next to Matheran Police St., 410102

Swimming pool [outdoor]Business center
48+ Photos

Prime Location

Located in a serene area, close to major attractions.

Excellent Service

Staff is friendly and provides prompt service throughout the stay.

Good Room Quality

Rooms are clean and well-maintained, ensuring a comfortable stay.

Fun Activities

Offers various activities like games and entertainment for guests.

At Westend Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage.Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Westend Hotel also include unique design elements like a balcony or terrace. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, bottled water is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as toiletries and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Westend Hotel, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

Popular Facilities

Outdoor Swimming Pool

Outdoor Swimming Pool

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Tent
Recommended Deal

Tent

Free Cancellation

Book with ₹0

₹3,490

+ ₹500 taxes and fees, per night, per room

8.4

Excellent

•

1161 reviews

80% positive reviews in last 3 months

Guest as saying

Unhygienic washroom , property is good but not value for money

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Family • India • Oct 2026

Far of from drop point... property is moderatly maintained with basic amenities...

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Solo Traveller • India • Oct 2026

As there is no zero star rating wanted to give 1 star due their attitude. I have mistakenly booked hotel on default date whereas wanted to change dates. They haven't supported for this saying rooms are full and won't refund anything as well. I was just expecting as it is default booking and my money already went to their account, just a complimentary breakfast or dinner as around 3000 they took from me and not providing any date change. But they simply denied any support. I understand everyone is doing business but humanity for me comes first. So for such inhumane behaviour i suggest not to book this hotel as I went pn 2nd without booking anything and my day was bad totally because of them

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Couple • India • Oct 2026

Explore the Area

R.C.Church Road, Next to Matheran Police St., 410102

Around the property

    Sunset Point

    2.26 km

    Porcupine Point (Sunset Point)

    2.39 km

    Panorama Point

    2.79 km

    Dasturi Naka Bus Station

    2.86 km

    Hart Point

    2.91 km

    Water Pipe Station

    3.79 km

    Rambagh Point

    5.82 km

    Navi Mumbai International Airport

    20.67 km

    Chhatrapati Shivaji Maharaj International Airport

    44.05 km

    Pune Airport

    80.91 km

8.4

Excellent

1k+ Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many enjoyed the serene location and natural surroundings.

Staff responsiveness and service quality received positive feedback.

Staff

8.3

Friendly and helpful staff enhancing guest experiences.

Food

8.0

Diverse menu, but food quality can vary.

Location

8.0

Serene location with easy access to attractions.

Cleanliness

8.0

Generally clean, but some areas need improvement.

Room Comfort

7.9

Comfortable rooms, though some cleanliness issues reported.

Value for Money

7.7

Affordable rates for quality services and amenities.

Total Reviews

All Reviews (10)
Family (3)
Solo Traveller (1)
Couple (5)
Group (1)

Not as expected

5.2

Unhygienic washroom , property is good but not value for money

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Family • India • Oct 2026

Ok to stay

4.8

Far of from drop point... property is moderatly maintained with basic amenities...

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Solo Traveller • India • Oct 2026

Worst attitude ever from staff. Don't visit if you are a couple as they don't show humanity

2.0

As there is no zero star rating wanted to give 1 star due their attitude. I have mistakenly booked hotel on default date whereas wanted to change dates. They haven't supported for this saying rooms are full and won't refund anything as well. I was just expecting as it is default booking and my money already went to their account, just a complimentary breakfast or dinner as around 3000 they took from me and not providing any date change. But they simply denied any support. I understand everyone is doing business but humanity for me comes first. So for such inhumane behaviour i suggest not to book this hotel as I went pn 2nd without booking anything and my day was bad totally because of them

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Couple • India • Oct 2026

Ok Ok - not great

4.8

Property is good, I'll give it to that. It's deep within Matheran. But maintenance is not upto the par. Our bed was good. Nothing noteworthy bad.Towels had stains. Toilet was not Properly cleaned. Yellow brownish stuff at bottom 😫.The worst disappointment is food. It's absolute shit.. and not exaggerating. Took ala carte in lunch as well as dinner. Curry was too much salty both times, maturian seemed like too stale (of course tasted shit), soup was so bad that we had to leave it as is, veg fried rice didn't come with sezwan sause (taste ok). And so on. Place seem understaffed as property is large, but service not that great.Bottom line: Do anything but don't have food here

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Family • India • Oct 2026

Review

7.6

Hotel is ok, but highly priced maybe due to long weekend. I chose deluxe room but doesn’t feel like it. Outer ambiance is great.Agoda customer care is very hard to find, before reaching to actual customer care you got to dialed to fraudster number. Agoda should look into it.

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Couple • India • Oct 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Exterior corridor

Intercom

Non-smoking rooms

Paid parking

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Blackout curtains

Fan

First Aid kit

Free drinking water

Hand sanitiser

Ironing facilities

Linens

Mirror

Telephone

Wake-up call

Wooden floor

Exterior corridor

amenity
Bathroom

Private bathroom

Shower

Toiletries

amenity
Family and kids

Play area

Kids club

amenity
Transfers and transport

Nearby Car Parking

Airport transfer

Paid parking

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

Room Service

Coffee Shop

amenity
Activities and sports

Outdoor Swimming Pool

Spa/sauna

Table tennis

amenity
Services and conveniences

Meeting/Banquet Facilities

Luggage Storage

Laundry Service

Contactless Check-in/Check-out

Food Delivery

Invoice Provided

Smoke-Free Property

Smoking Area

Air conditioning in Public Area

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Individually-wrapped food options

Mask-wearing staff

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hand sanitiser

First Aid kit

Contactless Check-in/Check-out

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 10:00 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Primary Guest should be 18+ years of age

Property Information

  • Car parking slots - 0
  • Number of floors - 1
  • Number of rooms - 33

Frequently Asked Questions when booking Westend Hotel

What is the location of Westend Hotel?

Westend Hotel is located at R.C.Church Road, Next to Matheran Police St., 410102.

What is the check-in and check-out time at Westend Hotel?

The standard check-in time at Westend Hotel is 12:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Westend Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Westend Hotel.
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