Destination
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Rooms & Guests
Windamere Hotel - A Colonial Heritage Since 1841
Observatory Hill, Chauk Bazaar, 734101
Popular Facilities
Internet services
Restaurants
Room Service
Bar
Spa/sauna
Meeting/Banquet Facilities
Annex Colonial Suite
Breakfast
Tea/Coffee maker in the Room.
+ ₹2,280 taxes and fees, per night, per room
8.7
Excellent
•285 reviews
84% positive reviews in last 3 months
Guest as saying
Excellent hospitality
I had been to Darjeeling many times and had stayed at every premium property. But this is the best one. Will definitely come back .
Good hotel. But service very very slow. Perfect location, and great view
Around the property
DGHC Tourist Reception Centre
0.06 km
Oxford Book & Stationery Company
0.12 km
Bengal Natural History Museum
0.12 km
Mall Road
0.15 km
Chowrasta
0.18 km
Mahakal Mandir
0.18 km
Victoria's Hospital
0.19 km
Police Assistance Booth
0.2 km
Water Fountain
0.22 km
West Bengal Tourist Bureau
0.25 km
ATM
1.07 km
Ghoom
4.43 km
Pakyong Airport (PYG)
37.51 km
Bagdogra Airport (IXB)
40.59 km
8.7
Excellent
285 Users
Guest Impressions
Guests appreciate the historical charm and ambiance.
Location is ideal for exploring Darjeeling's attractions.
Service quality varies, with some guests reporting issues.
Location
9.0
Prime location near attractions with beautiful views.
Staff
8.9
Friendly and attentive staff enhancing guest experiences.
Food
8.2
Food quality is good, but options can be limited.
Cleanliness
8.2
Cleanliness standards vary, with some areas needing attention.
Room Comfort
8.2
Rooms are cozy but require better maintenance.
Value for Money
8.2
Pricing does not always match the quality of service.
Total Reviews
Exceptional
9.6
Excellent hospitality
Unforgettable Experience
10.0
I had been to Darjeeling many times and had stayed at every premium property. But this is the best one. Will definitely come back .
Darjeeling visit
7.6
Good hotel. But service very very slow. Perfect location, and great view
Charming Historic Stay
10.0
Finding a stay that perfectly balances old-world charm with modern convenience can be a challenge, but the Windermere Hotel delivers on all fronts.The standout feature of the Windermere is its unbeatable proximity to Mall Road. Situated just a short, pleasant stroll away, the hotel offers the perfect vantage point.Stepping into the hotel feels like a graceful step back in time. It beautifully preserves a distinct colonial heritage feel. This hotel has also been featured in Bollywood movies.The stroll at hotel is an experience in itself. You are always amidst nature despite being in the heart of Darjeeling.To round out the experience, the hotel boasts exceptionally good food.Can’t wait to get back again to Darjeeling and to Windermere.
Manas Pal •
Solo Traveller • Jun 2026Heavenly Hill Retreat
10.0
Windermere is truly a slice of heaven tucked amidst the hills. ’’ The location is absolutely breathtaking ’ waking up to the misty mountains, fresh air, and serene beauty felt magical. Every corner of the property blends perfectly with nature, giving a peaceful and luxurious experience at the same time.The hospitality was warm, the ambience was cozy, and the views were simply unforgettable. Whether it’s for a relaxing getaway or creating beautiful memories with your loved ones, Windermere is a place that stays in your heart long after you leave. Highly recommended for anyone who wants to experience nature at its finest. ’
Avirup Kar •
Group • May 2026Hotel Facilities
Access
24*7 Front Desk
Non-smoking rooms
Room amenities
Alarm clock
Cupboard
Dining area (separate)
Dressing area
Electric Blanket
First Aid kit
Hair dryer
Heating
Ironing facilities
Seating area
Slippers
Tea/Coffee maker
Bathroom
Private bathroom
Shower
Toiletries
Towels
Family and kids
Family room
Transfers and transport
Free car parking
Airport transfer
Internet access
Internet services
Kitchen
Tea/Coffee maker
Food and drinks
Restaurants
Room Service
Bar
Activities and sports
Spa/sauna
Safety and cleanliness
Anti-Viral Cleaning Items
Doctor/Nurse on Call
Hot water linen and laundry washing
Regular Sanitisation of Rooms
First Aid kit
Services and conveniences
Meeting/Banquet Facilities
Luggage Storage
Terrace
Laundry Service
Fireplace
Concierge
Free car parking
Outdoor
Garden/Backyard
Media and entertainment
Satellite channels
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Test Policy
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 1
- Number of rooms - 22
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