Bharalu Residency

I checked in the hotel after reading mixed reviews about the place. But I was really surprised and satisfied with the quality of service of this hotel. To begin with, all the staff, from housekeeping, reception, restaurant staff were extremely helpful and efficient. The manager was extremely helpful as each and every details of our preference was being looked upon. We checked into a room with a big window overlooking the busy streets, the room has fast wifi, ac, tv, mini fridge, electric kettle, safe locker , complementary goodies etc which I don't remember finding in any hotels below 4 to 5 stars that I have checked in throughout my service accross the country. The room service was efficient and the complimentary items were refiled everyday promptly. The room and toilets were neat and clean and in perfect order. The rooftop restaurant was another highlight of the hotel. Though there is another restaurant in the bottom floor, frequented by tourists and locals alike. The food was amazing at a very reasonable price. We tried Chinese dish along with simple assamese cusinses and also exotic delicacies like the Mulogtawny soup, which was made to perfection. Don't remember any restaurants serving the dish outside South india. Overall the hotel gives a 5 star service at a very reasonable price. I recommend this to any person visiting the city of Guwahati to have a visit. Please dont get a false imporession by some of the negative reviews, which I found to be far from the truth, and try the hotel for yourself. I rate it as 5 star in all departments.

Dirty, unhygienic rooms and non-cooperative staff. We were given room with dirty bathroom and dirty blanket. They refused to change one blanket even after pointing it out. Avoid and go for other options nearby. Many hotels are available in same Bhangagarh area for cheaper providing much better service.

Need to be more professional on room service. AC / TV were faulty in two consecutive stay. Rooms are not good compared to room rent. Breakfast is excellent...

I have been staying in this hotel for more than 7 times, if I compare some equally rated hotel with this one than I would suggest 'Bharalu' is the best option. Best part of this hotel are1. Roof cafe2. Best staff3. Good Breakfast ( only good because I prefer Boiled vegetables and sometimes meat too)4. Location5. Good service