Destination
Check-in
Check-out
Rooms & Guests
City Palace Resort
, Tungarli, CTS 176, Opp Badri Vishal Society,Near Narayani Dham Mandir, Near HDFC Training Center, Besides Badri Vishal Society, Tungarli, 410403 Lonavala, India, 410403
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at City Palace Resort have a balcony or terrace incorporated into the room design. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, bottled water and instant coffee is conveniently available for your use.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay.
Popular Facilities
Room Service
In-Room Breakfast
Air-conditioned rooms
Daily housekeeping
Board games/puzzles
Fan
Super Deluxe Room with Balcony
Parking
Book with ₹0
+ ₹374 taxes and fees, per night, per room
7.9
Very Good
•80 reviews
69% rated positive in last 3 months
Guest as saying
The staff wasn't co operative but the hotel was good
Sumit Tandi •
Couple • India • Oct 2026Go for it nice place just a bit take care while booking because they gave us back side deluxe room with back view balcony and there was nothing in the name of view when I asked to change they asked for extra amount so and during Booking it was not clear which side room it was mentioned deluxe room with balcony so they safed that front view room for extra amount Agoda ke through agr mention hota to it would be more easier for us Rest pool was nice and overall experience is worth
ixigoer •
Couple • India • Sep 2026This hotel was a major letdown and does not meet the standards it advertises. The facilities and room condition were unacceptable. The bedsheet was torn, walls showed dampness, and the balcony was enclosed without ventilation, contrary to the promised mountain view. Room service was nearly nonexistent, forcing guests to visit reception for even simple needs. The fan was broken, and the AC remote lacked a working display. Reception was unresponsive, often claiming no staff were present. Overall, the hotel failed in cleanliness, maintenance, hospitality, basic amenities, and customer service. The gap between online claims and reality is deeply disappointing. I strongly advise against staying here and will never return. Management should stop making false promises and provide guests with accurate information and proper service.
Nirmal Aerda •
Solo Traveller • Sep 2026Explore the Area
Around the property
Narayani Dham Temple
0.17 km
Ryewood Park
1.33 km
Shivaji Garden
1.29 km
Lion Point
1.27 km
Lonavala Railway Station
1.2 km
Tiger's Leap
1.27 km
Gurukul School Car Park
0.63 km
Diwali Baug
1.28 km
Shingroba Temple
1.27 km
Kamat Hospital- Lonavla
1.33 km
7.9
Very Good
80 Users
Guest Impressions
Staff were generally polite and helpful, though service and reception attitudes were inconsistent.
Rooms were often clean and spacious, but some were unclean and had dirty bedding.
The property offers a peaceful setting with convenient access to the main city and nearby attractions.
Location
8.8
The property offers convenient access near the main market, roads, and local attractions.
Cleanliness
7.6
Cleanliness ranged from neat and clean to insufficient for staying.
Food
7.4
Food quality was good, but dining options were limited without an in-house kitchen.
Room Comfort
7.2
Rooms were often spacious and comfortable, but views, lighting, and quality varied.
Staff
7.0
Staff service ranged from polite and helpful to uncooperative and unwelcoming.
Value for Money
6.8
Value ranged from budget-friendly to poor, with complaints about frequent extra charges.
Total Reviews
Mixed Service Experience
8.0
The staff wasn't co operative but the hotel was good
Sumit Tandi •
Couple • India • Oct 2026Safety and Good vibes
9.2
Go for it nice place just a bit take care while booking because they gave us back side deluxe room with back view balcony and there was nothing in the name of view when I asked to change they asked for extra amount so and during Booking it was not clear which side room it was mentioned deluxe room with balcony so they safed that front view room for extra amount Agoda ke through agr mention hota to it would be more easier for us Rest pool was nice and overall experience is worth
ixigoer •
Couple • India • Sep 2026Disappointing Stay
2.0
This hotel was a major letdown and does not meet the standards it advertises. The facilities and room condition were unacceptable. The bedsheet was torn, walls showed dampness, and the balcony was enclosed without ventilation, contrary to the promised mountain view. Room service was nearly nonexistent, forcing guests to visit reception for even simple needs. The fan was broken, and the AC remote lacked a working display. Reception was unresponsive, often claiming no staff were present. Overall, the hotel failed in cleanliness, maintenance, hospitality, basic amenities, and customer service. The gap between online claims and reality is deeply disappointing. I strongly advise against staying here and will never return. Management should stop making false promises and provide guests with accurate information and proper service.
Nirmal Aerda •
Solo Traveller • Sep 2026Clean Hygienic spaces room
10
Best for family
ixigoer •
Couple • India • Sep 2026Ideal Family Vacation
10
Great choice for a family vacation
Dinesh Suryawanshi •
Family • Sep 2026Hotel Facilities
Access
24*7 Front Desk
Smoking allowed
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Room amenities
Air-conditioned rooms
Daily housekeeping
Board games/puzzles
Fan
First Aid kit
Free drinking water
Shelf for clothes
Snacks or fruits
Study table
Bathroom
Shower
Toiletries
Transfers and transport
Onsite car parking
Bicycle parking
Internet access
Internet services
Food and drinks
Room Service
In-Room Breakfast
Snacks or fruits
Water Bottles
Accessibility
Elevator access
Wheelchair-accessible
Media and entertainment
Satellite channels
Services and conveniences
Free car parking
Luggage Storage
Food Delivery
Invoice Provided
Smoke-Free Property
Safety and cleanliness
First Aid kit
Cashless Payment Service
Common Area Disinfection (Daily)
Doctor/Nurse on Call
Temperature Check
Other facilities
Elevator access
Hotel Policies
Check-in:
From: 1:00 PM
Check-out:
To: 10:00 AM
Check-in
1:00 PM
Check-out
10:00 AM
Children and extra beds
- Minimum age of the guest is 1 year(s).
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Year property opened - 2018
- Number of floors - 2
- Room voltage - 230
- Number of rooms - 21
- Most recent renovation - 2024
- Number of restaurants - 1
- Reception open until - 23:59
- Check-in until - 23:59
Property Announcements
- As per hotel management policy, check‑in is allowed only for guests residing in India. Due to government procedures, the hotel does not permit stays for guests living outside India. (Foreign guests are not allowed to stay at the property).
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
People also viewed
Frequently Asked Questions when booking City Palace Resort
What is the location of City Palace Resort?
What is the check-in and check-out time at City Palace Resort?
Can I modify my reservation?
Is breakfast included in the room rate?
What identification is required at check-in?
What is the cancellation policy?
Most searched Hotels in Lonavala
Most booked Hotels in Lonavala
© 2026 Le Travenues Technology Ltd. India. All brands are trademarks of their respective owners