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Excel Hotels & Resorts Mall Road Nainital
Mall Rd, Mallital, Excel Hotels & Resorts, Nainital, 263002
Experience an abundance of unparalleled facilities and features at Excel Hotels & Resorts Mall Road Nainital. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Traveling with minimal luggage is achievable at Excel Hotels & Resorts Mall Road Nainital due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones. Each accommodation at Excel Hotels & Resorts Mall Road Nainital is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience.At Excel Hotels & Resorts Mall Road Nainital, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper and television available for their convenience. Rest assured, in a few chosen rooms, the presence of bottled water can be found.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms.
Popular Facilities
Restaurants
Room Service
Terrace
Safe Dining Space
In-Room Breakfast
Daily housekeeping
Deluxe Room
Welcome drink
Book with ₹0
+ ₹864 taxes and fees, per night, per room
7.5
Very Good
•112 reviews
75% rated positive in last 3 months
Guest as saying
Very horrible check in staff and receptionist. He was full of attitude and arrogance. Felt like slapping him. Horrible and expensive food. Over priced and very small room. Overall experience was horrible and frustrating. Any one reading this review…. Please book some other property.
Bishal Subba •
Family • India • Oct 2026The staff were very helpful, especially Ayan.
Manpreet Kaur •
Solo Traveller • Sep 2026The room was excellent and the location was great as well. The three people, Akshay sir, manager Omkar sir, and Lucky bhai, were very friendly and kind.
Aditya Kaushik •
Solo Traveller • Sep 2026
Around the property
The Pahari Store
0.18 km
Gurudwara Shri Singh Sabha
0.96 km
Stadium
0.93 km
Pt. G.B. Pant High Altitude Zoo
0.86 km
Nainital Lake
0.26 km
Bara Bazaar
0.18 km
Snow View Point
1.09 km
Goddess Naina Devi
0.18 km
Parking
0.92 km
Tibetan Market
0.9 km
7.5
Very Good
112 Users
Guest Impressions
Staff are often friendly, cooperative, and helpful, though check-in can be frustrating.
Rooms are often small or compact, although some are comfortable.
The main mall road location is convenient, with city and lake views available.
Location
9.0
The property has a convenient location on or near Mall Road.
Staff
7.2
Staff were generally helpful and courteous, though some encounters were rude or unresponsive.
Food
7.0
Food ranged from delicious and tasty to expensive, mediocre, or unavailable.
Cleanliness
6.4
Cleanliness was generally good, but some rooms had bugs, odors, and hygiene issues.
Room Comfort
6.1
Rooms varied from comfortable to small, claustrophobic, and poorly maintained.
Value for Money
5.8
Value was inconsistent because of high prices and extra charges.
Total Reviews
Disappointing Stay
2.0
Very horrible check in staff and receptionist. He was full of attitude and arrogance. Felt like slapping him. Horrible and expensive food. Over priced and very small room. Overall experience was horrible and frustrating. Any one reading this review…. Please book some other property.
Bishal Subba •
Family • India • Oct 2026Helpful Staff Mention
10
The staff were very helpful, especially Ayan.
Manpreet Kaur •
Solo Traveller • Sep 2026Excellent Room & Service
10
The room was excellent and the location was great as well. The three people, Akshay sir, manager Omkar sir, and Lucky bhai, were very friendly and kind.
Aditya Kaushik •
Solo Traveller • Sep 2026Cozy and Relaxed
10
Cozy and relaxing
Sonu Yadav •
Solo Traveller • Sep 2026Exceptional Service
10
The hotel is fantastic and the service provided by Ritik and Aman is outstanding. Many thanks.
Avnish •
Solo Traveller • Sep 2026Hotel Facilities
Access
Late Check-in Supported
Non-smoking rooms
Suitable for adults
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Daily housekeeping
Cupboard
Fan
First Aid kit
Hair dryer
Hand sanitiser
Ironing facilities
Mirror
Seating area
Shelf for clothes
Slippers
Study table
Television
Safety Deposit Box
Bathroom
Private bathroom
Shower
Toiletries
Towels
Family and kids
Family room
Kids club
Transfers and transport
Bicycle parking
Internet access
Internet services
Food and drinks
Restaurants
Room Service
In-Room Breakfast
Activities and sports
Private Bath
Services and conveniences
Terrace
Laundry Service
Smoke-Free Property
Smoking Area
Safety and cleanliness
Safe Dining Space
First Aid kit
Hand sanitiser
Anti-Viral Cleaning Items
Hot water linen and laundry washing
Individually-wrapped food options
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Regular Sanitisation of Rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Languages spoken
English
Hindi
Hotel Policies
Children and extra beds
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Must use an extra bed which will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Number of rooms - 1
- Check-in until - 23:00
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