Four Points by Sheraton Srinagar

Great staff, lovely property, good location.

Family with young children • Singapore • Apr 2026

The hotel and ambiance is amazing. Each staff member is very kind and welcoming. Definitely recommend if you’re visiting this area. The food and everything was really nice. Usama at the desk was very helpful. Imran at the door always greeted us with a smile.

Really enjoyed the stay. Food was good and the service excellent. The waiter was amazing every day he was excellent. At first i thought the room was a bit too dark (brown curtains) but was fine. Some of the food was excellent. The fish looked a bit oddly presented but it tasted amazing so maybe could work on the presentation a little. The taxi guy they have on contract was a great driver and very helpful.

The property is pretty close to the main market.Rooms are spacious,interiors well done and most importantly well maintained. The hotel staff is extremely professional and can go to any level to satisfy the customers. Special mentions: Ishfaq,Baserr,Zahoor,Fayaz,Rashid.Room service was prompt and staff was polite. No complaints for my 2 days stay. Would ’’ recommend

Four Points by Shereton , Srinagar is Kashmir, expressed through hospitality.From the moment you arrive, you feel something different. Not the rehearsed politeness of luxury hotels, but the warm, instinctive care that Kashmiris are known for. The kind that comes from culture, not training manuals.Every interaction felt personal. Every greeting carried sincerity. The staff do not treat you like a room number or a booking reference. They treat you like a guest in their home. That alone sets this place apart.What truly moved me was how deeply the essence of Srinagar is woven into the service. The calm pace. The soft-spoken warmth. The quiet attentiveness that never feels intrusive. It mirrors the soul of Kashmir itself. Graceful, grounded, and generous.Small details matter here. The way requests are remembered without reminders. The way conversations flow naturally, not mechanically. The way the team checks in with genuine concern, not obligation. You leave feeling seen, not serviced.The property sits beautifully within its surroundings in Baadam Bagh (very secured area), but it is the people who leave the lasting impression. Their pride in their land. Their respect for guests. Their effortless ability to make you feel at ease. It is rare, and it is real.I have stayed in luxury hotels across cities and countries, but this hotel offers something far more valuable than luxury. It offers connection. You do not just stay here. You carry the experience with you long after you leave.If you want to experience Srinagar beyond scenery and postcards. If you want to feel the warmth, dignity, and soul of Kashmir. This is where you stay.A place I will return to.And a team I will always remember.