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Hotel Citizen

Gulambaba compound, Opp Railway station Surat., 395003

13+ Photos

Tasty Food

Guests enjoyed delicious food with a variety of options available.

Excellent Service

Staff is friendly and attentive, ensuring a pleasant experience.

Clean Rooms

Many reviews highlight the cleanliness and hygiene of the rooms.

Prime Location

Conveniently located near the railway station for easy access.

Popular Facilities

Recommended Deal

Executive Room

Free Cancellation

₹1,636

+ ₹256 taxes and fees, per night, per room

8.1

Excellent

•

131 reviews

80% positive reviews in last 3 months

Guest as saying

They tried to cheat by not providing a proper tax invoice. Finally, I received it only after a lot of arguments. Even then, the price charged was almost double compared to the rate shown when booking online.If you go directly and book a room, they overcharge heavily. It’s better to book through a hotel booking app and save money.The food quality is very bad and not worth the price.

ganesh c •

Solo Traveller • Jan 2026

Great location to stay,Good rooms according to the rates,But service is one of the best i have seen in India.Very helpful staff with a huge smile on face.I stay at Citizen almost 2-3 days every month & they never disappoint.& my car is always very well parked......

Ameya Phate •

Solo Traveller • Dec 2025

Excellent experience at Hotel Citizen. The room was clean, well maintained, and comfortable. Staff was very courteous and always ready to help. Check-in and check-out were smooth. Overall, a very satisfying stay and I would definitely visit again.

NISARG SHIPYARD SERVICES •

Solo Traveller • Dec 2025

Explore the Area

Gulambaba compound, Opp Railway station Surat., 395003

Around the property

Shani Children HospitalandDental Hospital

0.19 km

Rishi Childrens Hospital

0.2 km

Surat

0.21 km

Surat Railway Station

0.22 km

Shree Swami Atmanand Saraswati Ayurved Hospital

0.22 km

Shreyans Ano-Rectal and Day-Care Hospital

0.23 km

Gabani Kidney Hospital

0.3 km

Navin Orthopaedic And Trauma Centre

0.3 km

Vishwa Ent Clinic

0.32 km

Nadkarni's 21St Century Hospital Pvt. Ltd.

0.36 km

8.1

Excellent

131 Users

Guest Impressions

Guests appreciate the convenient location near the railway station.

Many found the staff friendly and accommodating.

Some guests reported issues with room cleanliness.

Location

9.5

Prime location near railway station and attractions.

Room Comfort

8.9

Rooms are comfortable but some require maintenance.

Staff

8.5

Friendly and attentive staff providing good service.

Cleanliness

7.6

Cleanliness varies; some rooms need attention.

Value For Money

6.9

Offers reasonable prices for its services and location.

Food

6.8

Breakfast and dining options are generally well-received.

Total Reviews

All Reviews (10)

Solo Traveller (10)

Overpriced and Poor Food

2.0

ganesh c •

Solo Traveller • Jan 2026

Reliable Friendly Stay

10.0

Ameya Phate •

Solo Traveller • Dec 2025

Outstanding Pleasant Stay

10.0

NISARG SHIPYARD SERVICES •

Solo Traveller • Dec 2025

Exceptional Stay in Surat

10.0

We had a wonderful experience at Hotel Citizen in Surat. The rooms were clean, comfortable, and well-maintained. The staff were exceptionally polite and helpful, always ready to assist with a smile. The location is convenient and easy to find, making travel around the city smooth and hassle-free. I would highly recommend Hotel Citizen to anyone visiting Surat ’ a great place to stay!

Kanwaldeep Singh Sahni (KD) •

Solo Traveller • Dec 2025

Safe and Comfortable Stay

10.0

The best thing is that a single girl can stay here without any fear... Staff is too good anytime thye are available for your help and treatment is good very humble, safe, clean best hotel...in surat. Hospitality and facilitys are best..... Food is awesome.

Manisha Lata •

Solo Traveller • Sep 2025

Hotel Facilities

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Check-in

12:00 PM

Check-out

11:00 AM

Property Policies

Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Pets are not allowed

Property Information

Car parking slots - 110
Number of floors - 4
Number of rooms - 44

Frequently Asked Questions when booking Hotel Citizen

What is the location of Hotel Citizen?

Hotel Citizen is located at Gulambaba compound, Opp Railway station Surat., 395003.

What is the check-in and check-out time at Hotel Citizen?

The standard check-in time at Hotel Citizen is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.