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Hotel O Diamond Regency

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789, Rajdanga Main Road, Block Ef-99, Near Acropolis Mall, 110018

5+ Photos

Friendly Staff

Staff behavior is consistently praised for being helpful and friendly.

Close to Tourist Attractions

Conveniently located near Acropolis Mall, enhancing guest experience.

Good Room Quality

Rooms are noted for their quality and comfort during stays.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring luggage storage are available to cater to your requirements. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

CCTV in common areas

CCTV in common areas

Classic Triple Room
Recommended Deal

Classic Triple Room

Free Cancellation

Book with ₹0

₹1,197

+ ₹170 taxes and fees, per night, per room

4.8

Rating Score

•

69 reviews

52% positive reviews in last few days

Guest as saying

This was the worst stay I've ever had, and it was way too expensive. We were assigned a tiny attic room without windows that trapped all the outside heat. I can't find a single positive thing to say about the room or service. With temperatures at 40 degrees and high humidity, the AC didn't work well. When we told the staff, they were rude and denied the problem even after we showed them. The bathroom lacked windows or ventilation, taps were broken, the shower malfunctioned, and there was a leaking pipe. The hygiene was terrible; the sheets had holes, the blanket smelled like Paan Masala, and the bed was broken and noisy, making it hard to sleep. The TV had no subscription except one local channel. The building is narrow and cramped, with tight staircases and room layouts, which would be tough for anyone with claustrophobia. It's about a 5 to 7 minute walk from Acropolis Mall at a normal pace.

SRoy •

Solo Traveller • May 2026

They are scammers please stay away. They just shamelessly refused to acknowledge any bookings and wanted another 1200 . STAY AWAY FROM THIS HOTEL

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Solo Traveller • Thailand • Mar 2025

It was horrible experience, I have booked this for my family members, after booking when my family members reached there, staff denied to give the hotel by saying no rooms are available, I called ixigo customer service multiple times but every time they said to wait, my family members suffered a lot for this booking, at last I had to book another property, after that I called again to ixigo customer service multiple times for the cancellation, its already two days but I didn’t get any update on the refund, this was very pathetic experience with ixigo customer service.

Flag

Asgher Imam •

Family • India • Jan 2025

Explore the Area

789, Rajdanga Main Road, Block Ef-99, Near Acropolis Mall, 110018

Around the property

    Amrapali Medical Center and Nursing Home Pvt Ltd

    0.22 km

    Acropolis Mall

    0.33 km

    Calcutta Institute Of Maxill Ofacial Surgery and R

    0.44 km

    Genesis Hospital, Kolkata

    0.69 km

    kalitala mandir playground

    0.75 km

    Jaguri Sangha park

    0.88 km

    Ramlal Bazaar

    0.94 km

    Hemanta Mukherjee (Ruby)

    0.95 km

    Nandibagan Playground

    0.95 km

    A.H.IVF and Infertility Research Centre [P] Ltd

    0.99 km

    Kavi Sukanta (Kalikapur)

    1.11 km

    Sagor Store

    0.74 km

    ATM

    0.62 km

    Mother Teresa Mission and Mother House

    4.96 km

    Kalighat Kali Temple

    5.33 km

    Victoria Memorial

    6.24 km

    Park Street

    6.25 km

    Indian Museum (Jadu Ghar)

    6.68 km

    New Market

    6.85 km

    College Street (Boi Para)

    7.72 km

    Eden Gardens

    7.9 km

    Howrah Bridge

    9.42 km

    Eco Tourism Park

    13.8 km

    Dakshineswar Kali Temple

    16.35 km

    Netaji Subhas Chandra Bose International Airport (CCU) - India

    15.99 km

    Jessore Airport (JSR) - Bangladesh

    108.52 km

4.8

Rating Score

69 Users

Guest Impressions

spotlight icon

Many guests report issues with booking and extra charges.

Location is appreciated for its accessibility and safety.

Staff service quality varies significantly among guests.

Location

5.4

Well-located near attractions, but some guests faced issues.

Food

5.0

Food quality is decent, but service can be slow.

Staff

3.1

Staff behavior is inconsistent, with some positive experiences.

Room Comfort

2.5

Room comfort is generally good, with some maintenance concerns.

Value for Money

1.8

Pricing issues reported, affecting perceived value for guests.

Cleanliness

1.7

Cleanliness standards vary, impacting guest satisfaction.

Total Reviews

All Reviews (10)
Solo Traveller (5)
Family (1)
Couple (4)

Extremely Disappointing Stay

2.0

This was the worst stay I've ever had, and it was way too expensive. We were assigned a tiny attic room without windows that trapped all the outside heat. I can't find a single positive thing to say about the room or service. With temperatures at 40 degrees and high humidity, the AC didn't work well. When we told the staff, they were rude and denied the problem even after we showed them. The bathroom lacked windows or ventilation, taps were broken, the shower malfunctioned, and there was a leaking pipe. The hygiene was terrible; the sheets had holes, the blanket smelled like Paan Masala, and the bed was broken and noisy, making it hard to sleep. The TV had no subscription except one local channel. The building is narrow and cramped, with tight staircases and room layouts, which would be tough for anyone with claustrophobia. It's about a 5 to 7 minute walk from Acropolis Mall at a normal pace.

SRoy •

Solo Traveller • May 2026

Scam Alert

2.0

They are scammers please stay away. They just shamelessly refused to acknowledge any bookings and wanted another 1200 . STAY AWAY FROM THIS HOTEL

Flag

Solo Traveller • Thailand • Mar 2025

Family Booking Nightmare

2.0

It was horrible experience, I have booked this for my family members, after booking when my family members reached there, staff denied to give the hotel by saying no rooms are available, I called ixigo customer service multiple times but every time they said to wait, my family members suffered a lot for this booking, at last I had to book another property, after that I called again to ixigo customer service multiple times for the cancellation, its already two days but I didn’t get any update on the refund, this was very pathetic experience with ixigo customer service.

Flag

Asgher Imam •

Family • India • Jan 2025

Booking Issues

2.0

I did not stayed in the hotel because even after i had a booking and paid through online.

Flag

Solo Traveller • India • Dec 2024

Terrible Service Experience

2.0

Very bad service, they cheated visitors. I booked for 743 but they charged 1743 for a small room. Reception staff was very rude, told me to stand outside and wait for my turn.

Nabagata Roy •

Solo Traveller • Jul 2024

Hotel Facilities

amenity
Access

Late Check-in Supported

Intercom

amenity
Safety and security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Accessible toilet

Bedside socket

Cleaning supplies

Cupboard

Dustbins

Fan

First Aid kit

Free drinking water

Hand sanitiser

Linens

Marbled/tiled floor

Mirror

Seating area

Shelf for clothes

Study table

Telephone

Wake-up call

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Free car parking

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

24*7 Room Service

amenity
Services and conveniences

Luggage Storage

Contactless Check-in/Check-out

Food Delivery

Free car parking

Air conditioning in Public Area

amenity
Media and entertainment

Satellite channels

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Common Area Disinfection (Daily)

Hot water linen and laundry washing

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Hand sanitiser

First Aid kit

Contactless Check-in/Check-out

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Frequently Asked Questions when booking Hotel O Diamond Regency

What is the location of Hotel O Diamond Regency?

Hotel O Diamond Regency is located at 789, Rajdanga Main Road, Block Ef-99, Near Acropolis Mall, 110018.

What is the check-in and check-out time at Hotel O Diamond Regency?

The standard check-in time at Hotel O Diamond Regency is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel O Diamond Regency.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel O Diamond Regency.

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