Hotel Rainbow Suites

extremely poor

Nice place to stay. The rooms were quite large. Clean and tidy rooms. Breakfast was basic but satisfying.

I recently stayed at Rainbow Suites and had a fantastic experience. The restaurant was excellent, and the fitness center was top-notch. The hospitality and service were outstanding, especially thanks to Vysakh and his hotel management team 👌👍🙏👏💪

PLEASE CHECK ROOM FIRST BEFORE YOU CHECK IN. Believe me - the rooms are not what they show in online photos! There were no actual blackout curtains, the bedsheets were stained, and what felt like a very old used blanket cover was given, and there were moths in the bathroom. The vibe felt very gloomy. Lodge like feeling - while I was paying around ’3000 for each night for an executive room! When this was reported the manager refused to refund. I wasted ’6400 for checking in without checking the room first! As a women speaking to the manager he approached with a "why can't you adjust attitude", and was asking me why I reported to MMT. And charged me all the amount for asking to change the bedsheets. Miserly and unpleasant. I haven't got a fair refund as verbally agreed upon. VERY UNHAPPY EXPERIENCE. Our friend who checked in for a few hours also had a similar experience. Dirty bedsheets especially. Isn't this basic stuff? Very unprofessional and undoubtedly greedy for looting people. Places like these must be inspected and banned. I will be reporting this further as a consumer!

Make sure to inspect the room before checking in. Trust me, the rooms do not match the pictures online! There were no proper blackout curtains, the bedsheets had stains, and the blanket cover seemed very old and used. There were even moths in the bathroom. The overall atmosphere was quite gloomy, more like a lodge, despite paying around ₹3000 per night for an executive room. When I raised these issues, the manager refused to give a refund. I ended up wasting ₹6400 because I didn't check the room first! As a woman, when I spoke to the manager, he responded with a "why can't you adjust" attitude and questioned why I reported to MMT. He also charged me the full amount just for requesting clean bedsheets. The experience was miserly and unpleasant. I have not received the refund that was verbally promised. VERY UNHAPPY EXPERIENCE. A friend who checked in for a few hours had a similar issue, especially with dirty bedsheets. Isn't this basic hygiene? This is very unprofessional and clearly greedy behavior aimed at exploiting guests. Such places should be inspected and banned. I will be taking this complaint further as a consumer!