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Hotel Rockland Residency

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F33H+5FV, opposite Multi-Level Car Parking, King Craig, 248179

Balcony/terrace
32+ Photos

Excellent Service

Staff is friendly and attentive, ensuring a pleasant stay.

Close to Tourist Attractions

Conveniently located near popular attractions and easy access to the mall.

Comfortable Stay

Rooms are cozy and well-maintained, providing a comfortable experience.

Tasty Food

Food is delicious with a variety of options available.

Hotel Rockland Residency offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service and luggage storage are available to accommodate your requirements.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Each accommodation at Hotel Rockland Residency is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service and blackout curtains for guest convenience and satisfaction.At Hotel Rockland Residency, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and a coffee or tea maker at your disposal.Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers toiletries within certain chosen rooms. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.

Popular Facilities

Restaurants

Restaurants

Room Service

Room Service

Couples only

Couples only

In-Room Breakfast

In-Room Breakfast

Daily housekeeping

Daily housekeeping

Refrigerator

Refrigerator

Superior Room
Recommended Deal

Superior Room

Free Cancellation

Parking

Book with ₹0

₹2,861

+ ₹438 taxes and fees, per night, per room

5.6

Pleasant

•

316 reviews

Dirty bedding, foul-smelling rooms and rude service

Guest as saying

My stay at this hotel was extremely disappointing. The cleanliness standards were unacceptable, especially the dirty bed sheets and poorly maintained bathrooms. The rooms had a foul, unpleasant smell, making it very uncomfortable to stay.To make matters worse, the manager's behaviour and manner of communication were highly unprofessional. Instead of addressing the concerns properly, the overall experience reflected a complete lack of hospitality and customer service.Basic hygiene, cleanliness, and professional behaviour are the minimum expectations from any hotel, and this property failed on all these fronts. I would not recommend this hotel to anyone.

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ixigoer •

Couple • India • Oct 2026

Overpriced but it was decent

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ixigoer •

Couple • India • Oct 2026

The hotel's location is 3-4 km from Mall road. The bedsheets were dirty. Room is smaller as compared to photos. Sofas were dirty. At same budget better hotels are available near mall road. It's a well constructed hotel but handling is not well.

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ixigoer •

Couple • India • Oct 2026

Explore the Area

F33H+5FV, opposite Multi-Level Car Parking, King Craig, 248179

Around the property

    Gun Hill

    0.8 km

    Mussoorie Lake

    0.74 km

    The Garrison Restobar

    0.37 km

    Chandok handicrafts

    0.31 km

    Periscope Point

    0.78 km

    St. Marry Hospital Mussoorie

    0.44 km

    Hamers

    0.36 km

    Cambridge Book Depot

    0.36 km

    Picture Palace Bus Station

    0.46 km

    Classic Emporium

    0.36 km

5.6

Pleasant

316 Users

Guest Impressions

spotlight icon

Staff service ranges from polite and helpful to rude and unprofessional.

Cleanliness is inconsistent, with complaints about dirty linens, smells, bathrooms, and room surfaces.

Rooms are often smaller than advertised, with misleading photographs or limited views.

Location

6.0

Location opinions are mixed, from convenient to far from Mall Road.

Staff

5.0

Staff experiences range from polite and supportive to rude and unprofessional.

Room Comfort

4.8

Room comfort varies between small, poorly ventilated rooms and clean, comfortable rooms.

Food

4.5

Food quality ranges from good meals to poor, limited, or delayed breakfast.

Value for Money

4.2

Value is generally poor, with frequent complaints about overpriced rooms and inadequate service.

Cleanliness

4.0

Cleanliness is frequently poor, with dirty bedding, bathrooms, odors, stains, and pests.

Total Reviews

All Reviews (9)
Couple (4)
Solo Traveller (5)

Extremely Disappointing Experience – Poor Cleanliness and Unprofessional Management

3.2

My stay at this hotel was extremely disappointing. The cleanliness standards were unacceptable, especially the dirty bed sheets and poorly maintained bathrooms. The rooms had a foul, unpleasant smell, making it very uncomfortable to stay.To make matters worse, the manager's behaviour and manner of communication were highly unprofessional. Instead of addressing the concerns properly, the overall experience reflected a complete lack of hospitality and customer service.Basic hygiene, cleanliness, and professional behaviour are the minimum expectations from any hotel, and this property failed on all these fronts. I would not recommend this hotel to anyone.

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ixigoer •

Couple • India • Oct 2026

Good but overpriced

7.6

Overpriced but it was decent

Flag

ixigoer •

Couple • India • Oct 2026

Acceptable

4.4

The hotel's location is 3-4 km from Mall road. The bedsheets were dirty. Room is smaller as compared to photos. Sofas were dirty. At same budget better hotels are available near mall road. It's a well constructed hotel but handling is not well.

Flag

ixigoer •

Couple • India • Oct 2026

Acceptable

4.4

Not value for money, and can not have a view of sun rise

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ixigoer •

Couple • India • Oct 2026

Excellent Service & Staff

10

The hotel offers excellent service and the staff are very courteous.

garry maridka offcial 9797 •

Solo Traveller • Sep 2026

Hotel Facilities

amenity
Access

Couples only

24*7 Front Desk

Private Check-in/out

Suitable for adults

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Daily housekeeping

Refrigerator

Bedside socket

Fan

First Aid kit

Hand sanitiser

Ironing facilities

Linens

Seating area

Slippers

Telephone

Television

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

amenity
Internet access

Internet services

amenity
Kitchen

Refrigerator

amenity
Food and drinks

Restaurants

Room Service

In-Room Breakfast

amenity
Accessibility

Elevator access

amenity
Other facilities

Elevator access

amenity
Services and conveniences

Concierge

Free car parking

Luggage Storage

amenity
Safety and cleanliness

First Aid kit

Hand sanitiser

Common Area Disinfection (Daily)

Doctor/Nurse on Call

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 13 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Number of rooms - 1
  • Non-smoking rooms/floors - yes
  • Breakfast charge (unless included in room price) - 450 INR
  • Reception open until - 00:00
  • Check-out from - 05:00
  • Check-in until - 23:00

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Frequently Asked Questions when booking Hotel Rockland Residency

What is the location of Hotel Rockland Residency?

Hotel Rockland Residency is located at F33H+5FV, opposite Multi-Level Car Parking, King Craig, 248179.

What is the check-in and check-out time at Hotel Rockland Residency?

The standard check-in time at Hotel Rockland Residency is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Rockland Residency.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Rockland Residency.

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