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Rooms & Guests
Picture Palace Road, bus stand, Near kulri, Mussoorie, The Novello By Hotel Evergreen, 248179



The Novello by Hotel Evergreen provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception assistance, including express check-in or check-out, to ensure guest satisfaction. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay.Several chosen accommodations at The Novello by Hotel Evergreen have a balcony or terrace incorporated into the room design. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Start your day stress-free at The Novello by Hotel Evergreen as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
Internet services
Buffet Breakfast
Room Service
Daily housekeeping
24*7 Security
CCTV in common areas

Deluxe Room
Express check-in
Book with ₹0
+ ₹1,831 taxes and fees, per night, per room
7.0
Very Good
•97 reviews
Untimely breakfast, no water and unsuitable rooms
Guest as saying
Around the property
Gun Hill
0.4 km
Periscope Point
0.42 km
Cambridge Book Depot
0.45 km
Classic Emporium
0.45 km
Hamers
0.45 km
Roller skating rink
0.45 km
Chandok handicrafts
0.49 km
Mussoorie Christ Church
0.66 km
Camel's Back Road
0.7 km
The Garrison Restobar
0.73 km
7.0
Very Good
97 Users
Guest Impressions
Staff are polite, supportive and helpful, but service can also be unresponsive.
The location suits some itineraries, but Mall Road access can take considerably longer than expected.
Staff
8.2
Staff are generally polite, helpful, and supportive, despite occasional service failures.
Location
8.0
Attractive mountain views and convenient access, though some location details were misleading.
Room Comfort
7.3
Rooms are often comfortable and clean, but some are small or misallocated.
Cleanliness
7.2
Cleanliness is inconsistent, ranging from excellent to unhygienic.
Food
6.5
Food quality and availability are inconsistent, with limited variety and service delays.
Fantastic Comfortable Stay
10
My stay at this hotel was fantastic. The staff were very courteous, friendly, and always available to assist. The atmosphere was cozy and enjoyable, which made my stay very comfortable. The rooms were tidy, roomy, and well kept, and the hotel's overall cleanliness was top-notch. The meals were tasty and offered a nice range of choices. In general, everything went beyond what I expected. I would certainly suggest this hotel and look forward to returning!
Diya Mangat •
Solo Traveller • Aug 2026Exceptional Stay Experience
10
The experience and service from the staff were outstanding. The entire atmosphere was fantastic. I have no complaints about the services or room cleanliness. The rooms were tidy, and I had a wonderful time here. I highly recommend visiting this place to enjoy the hill views right from your room. Truly excellent.
Ravi Sandhu •
Solo Traveller • Aug 2026Disappointing Stay Experience
2.0
Had a very poor experience at this place. Breakfast was not served at the promised time. No apologies were offered, so we had to leave without breakfast as it wasn't ready even by 9 AM. On the morning of July 19th, there was no water available for bathing or toilet use. I informed the hotel receptionist who is also the manager, but he did nothing about it.
Jaspreet Singh •
Solo Traveller • Jul 2026Very Poor Stay
2.0
Terrible experience.
Ankur Gupta •
Solo Traveller • Jul 2026Disappointing Stay
2.0
Very bad experience. They gave us storage rooms instead of a 3-star room.
Naveen Tayal Advocate •
Solo Traveller • Jul 202624*7 Front Desk
Express Check-in/out
Allergy-free rooms
Non-smoking rooms
Paid parking
Pet-friendly property(charges apply)
Private Check-in/out
Suitable for adults
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Daily housekeeping
Balcony/terrace
Fan
First Aid kit
Hand sanitiser
Ironing facilities
Mirror
Slippers
Snacks or fruits
Telephone
Television
Private bathroom
Shower
Toiletries
Family room
Safety measures for kids
Nearby Car Parking
Car rental service
Shuttle service
Paid parking
Internet services
Buffet Breakfast
Room Service
Happy Hour
Water Bottles
In-Room Breakfast
Snacks or fruits
Game room
On-Site Entertainment
Tours
Meeting/Banquet Facilities
Laundry Service
Contactless Check-in/Check-out
Dry-Cleaning
Food Delivery
Heating in Public Area
Invoice Provided
Smoke-Free Property
Smoking Area
Terrace
Concierge
Elevator access
Balcony/terrace
Elevator access
English
Hindi
Anti-Viral Cleaning Items
Body Thermometer
Breakfast Takeaway Service
Cashless Payment Service
Common Area Disinfection (Daily)
COVID-19 Testing Facility
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Hygiene Certification
Individually-wrapped food options
Mask-wearing staff
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Room service app
Safe Dining Space
Safety Protocol-trained staff
Sanitised kitchen and tableware
Sterilising Equipment
Temperature Check
Contactless Check-in/Check-out
First Aid kit
Hand sanitiser
Check-in:
From: 1:00 PM
Check-out:
To: 11:00 AM
1:00 PM
11:00 AM
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