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The Novello by Hotel Evergreen

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Picture Palace Road, bus stand, Near kulri, Mussoorie, The Novello By Hotel Evergreen, 248179

Exterior view
ReceptionBathroom

Value for Money

Affordable stay with good amenities, making it a great value.

The Novello by Hotel Evergreen provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including express check-in or check-out, to ensure guest satisfaction. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at The Novello by Hotel Evergreen have a balcony or terrace incorporated into the room design. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

Room Service

Room Service

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

CCTV in common areas

CCTV in common areas

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Express check-in

Pay At Hotel

₹2,597

+ ₹351 taxes and fees, per night, per room

7.0

Very Good

•

97 reviews

60% positive reviews in last few days

Guest as saying

My stay at this hotel was fantastic. The staff were very courteous, friendly, and always available to assist. The atmosphere was cozy and enjoyable, which made my stay very comfortable. The rooms were tidy, roomy, and well kept, and the hotel's overall cleanliness was top-notch. The meals were tasty and offered a nice range of choices. In general, everything went beyond what I expected. I would certainly suggest this hotel and look forward to returning!

Diya Mangat •

Solo Traveller • Aug 2026

The experience and service from the staff were outstanding. The entire atmosphere was fantastic. I have no complaints about the services or room cleanliness. The rooms were tidy, and I had a wonderful time here. I highly recommend visiting this place to enjoy the hill views right from your room. Truly excellent.

Ravi Sandhu •

Solo Traveller • Aug 2026

Had a very poor experience at this place. Breakfast was not served at the promised time. No apologies were offered, so we had to leave without breakfast as it wasn't ready even by 9 AM. On the morning of July 19th, there was no water available for bathing or toilet use. I informed the hotel receptionist who is also the manager, but he did nothing about it.

Jaspreet Singh •

Solo Traveller • Jul 2026

Explore the Area

Picture Palace Road, bus stand, Near kulri, Mussoorie, The Novello By Hotel Evergreen, 248179

Around the property

    Gun Hill

    0.4 km

    Periscope Point

    0.42 km

    Cambridge Book Depot

    0.45 km

    Classic Emporium

    0.45 km

    Hamers

    0.45 km

    Roller skating rink

    0.45 km

    Chandok handicrafts

    0.49 km

    Mussoorie Christ Church

    0.66 km

    Camel's Back Road

    0.7 km

    The Garrison Restobar

    0.73 km

7.0

Very Good

97 Users

Guest Impressions

spotlight icon

Guests appreciate the value for money offered by the hotel.

Location is convenient but can be tiring to navigate.

Mixed reviews on cleanliness and service quality.

Staff

7.6

Service quality varies, with some positive and negative experiences.

Location

7.1

Good location, though access to attractions can be exhausting.

Room Comfort

6.9

Rooms are small but generally comfortable for solo travelers.

Cleanliness

6.4

Cleanliness issues reported, affecting guest satisfaction.

Food

6.1

Food quality and service received mixed reviews from guests.

Value for Money

3.3

Affordable pricing, but some guests felt it lacked quality.

Total Reviews

All Reviews (10)
Solo Traveller (9)
Group (1)

Fantastic Comfortable Stay

10.0

My stay at this hotel was fantastic. The staff were very courteous, friendly, and always available to assist. The atmosphere was cozy and enjoyable, which made my stay very comfortable. The rooms were tidy, roomy, and well kept, and the hotel's overall cleanliness was top-notch. The meals were tasty and offered a nice range of choices. In general, everything went beyond what I expected. I would certainly suggest this hotel and look forward to returning!

Diya Mangat •

Solo Traveller • Aug 2026

Exceptional Stay Experience

10.0

The experience and service from the staff were outstanding. The entire atmosphere was fantastic. I have no complaints about the services or room cleanliness. The rooms were tidy, and I had a wonderful time here. I highly recommend visiting this place to enjoy the hill views right from your room. Truly excellent.

Ravi Sandhu •

Solo Traveller • Aug 2026

Disappointing Stay Experience

2.0

Had a very poor experience at this place. Breakfast was not served at the promised time. No apologies were offered, so we had to leave without breakfast as it wasn't ready even by 9 AM. On the morning of July 19th, there was no water available for bathing or toilet use. I informed the hotel receptionist who is also the manager, but he did nothing about it.

Jaspreet Singh •

Solo Traveller • Jul 2026

Very Poor Stay

2.0

Terrible experience.

Ankur Gupta •

Solo Traveller • Jul 2026

Disappointing Stay

2.0

Very bad experience. They gave us storage rooms instead of a 3-star room.

Naveen Tayal Advocate •

Solo Traveller • Jul 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Allergy-free rooms

Non-smoking rooms

Paid parking

Pet-friendly property(charges apply)

Private Check-in/out

Suitable for adults

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Daily housekeeping

Balcony/terrace

Fan

First Aid kit

Hand sanitiser

Ironing facilities

Mirror

Slippers

Snacks or fruits

Telephone

Television

amenity
Bathroom

Private bathroom

Shower

Toiletries

amenity
Family and kids

Family room

amenity
Transfers and transport

Nearby Car Parking

Car rental service

Shuttle service

Paid parking

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

Room Service

Happy Hour

Water Bottles

In-Room Breakfast

Snacks or fruits

amenity
Activities and sports

Game room

On-Site Entertainment

Tours

amenity
Services and conveniences

Meeting/Banquet Facilities

Laundry Service

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Heating in Public Area

Invoice Provided

Smoke-Free Property

Smoking Area

Concierge

Terrace

amenity
Accessibility

Elevator access

amenity
Outdoor

Balcony/terrace

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

COVID-19 Testing Facility

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • Minimum age of the guest is 1 year(s).
Children 2-11 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 12 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Reception open until - 00:00
  • Check-in until - 23:59
  • Breakfast charge (unless included in room price) - 300 INR
  • Year property opened - 2024
  • Number of floors - 3
  • Number of rooms - 15
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1

Frequently Asked Questions when booking The Novello by Hotel Evergreen

What is the location of The Novello by Hotel Evergreen?

The Novello by Hotel Evergreen is located at Picture Palace Road, bus stand, Near kulri, Mussoorie, The Novello By Hotel Evergreen, 248179.

What is the check-in and check-out time at The Novello by Hotel Evergreen?

The standard check-in time at The Novello by Hotel Evergreen is 1:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Novello by Hotel Evergreen.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Novello by Hotel Evergreen.
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