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Hotel Sun Village by Palm Aryan

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Kempty Fall Rd, Lakhwad, Kempty, Siya Kempti, Mussorie Range, Uttarakhand 248179, 248179

Parking lot
RestaurantExterior view
1+ Photos

Mountain View

Rooms offer amazing mountain views and scenic balcony vistas.

Hotel Sun Village by Palm Aryan offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as luggage storage.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Hotel Sun Village by Palm Aryan is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.At Hotel Sun Village by Palm Aryan, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker and bottled water at your disposal. Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

CCTV in common areas

CCTV in common areas

Standard Double Room
Recommended Deal

Standard Double Room

Free Cancellation

Parking

Book with ₹0

₹1,405

+ ₹213 taxes and fees, per night, per room

5.8

Pleasant

•

56 reviews

33% excellent ratings praising location and room views

Guest as saying

I had a pleasant and comfortable experience at Palm Aryan, Mussoorie. The hotel provides stunning hill views, and the rooms were tidy, roomy, and well-kept. The staff was courteous, accommodating, and always willing to help with any needs. The location is tranquil and perfect for a relaxing break, yet still conveniently close to major attractions. The food was delicious, though the breakfast selection could use a few more choices. Overall, it's a nice place to stay if you want comfort, beautiful scenery, and friendly service. I would certainly consider returning.

Suubu Singh •

Solo Traveller • Jul 2026

Hotel Staff has a behaviour issue they are really don’t know what is the hospitality even I am seeing while cleaning they never change bad sheet pillows cover in front of me they were doing this so how can we thought they prepare healthy food Front office not responding if you made booking through online they will not give you proper hospitality location is wow rest of all not up to the mark

Flag

Group • India • Jul 2026

Getting to this hotel is very difficult; only a skilled driver can manage the route. The hotel looks nice from the outside, but problems begin at the entrance. The floor layout is confusing regarding where the rooms are located. I booked three rooms, which ended up being on two separate floors. For example, Room 104 was on the second floor, while Rooms 303 and 304 were on the ground floor. The Deluxe rooms appear nice but have sticky floors that make it uncomfortable to walk without shoes, and the window faces a large wall with no ventilation. The floor mats are dirty and smell bad. The floor where the rooms are located has a strong unpleasant odor like a public restroom. Water constantly drips from the bathroom sink. The staff is helpful, but the manager is rude. Booking through Agoda feels like a scam between them. Overall, it was the worst experience I've had.

Shankar Chauhan •

Solo Traveller • Jul 2026

Explore the Area

Kempty Fall Rd, Lakhwad, Kempty, Siya Kempti, Mussorie Range, Uttarakhand 248179, 248179

Around the property

    Kempty Falls

    0.69 km

    Kempty Waterfall

    0.7 km

    Shedup Choepelling Temple

    1.77 km

    Benog Tibba

    2.16 km

    Sports Complex

    2.19 km

    Mussoorie WLS

    2.24 km

    Company Garden

    2.73 km

    George Everest House

    2.86 km

    Jwala Devi Temple

    2.86 km

    Library Bazaar

    3.72 km

5.8

Pleasant

56 Users

Guest Impressions

spotlight icon

Guests appreciate the scenic mountain views from rooms.

Cleanliness and maintenance issues negatively impacted guest stays.

Staff behavior and service quality were frequently criticized.

Food

7.7

Food quality and hygiene were poor according to guest reviews.

Location

6.6

Excellent location with scenic mountain views.

Room Comfort

6.6

Rooms are spacious but suffer from maintenance problems.

Staff

6.3

Staff behavior and service received negative feedback from guests.

Cleanliness

5.9

Cleanliness is a major concern with unwashed bedsheets reported.

Value for Money

4.9

Value is low due to cleanliness and service issues.

Total Reviews

All Reviews (10)
Solo Traveller (7)
Group (2)
Family (1)

Relaxing Hill Retreat

8.0

I had a pleasant and comfortable experience at Palm Aryan, Mussoorie. The hotel provides stunning hill views, and the rooms were tidy, roomy, and well-kept. The staff was courteous, accommodating, and always willing to help with any needs. The location is tranquil and perfect for a relaxing break, yet still conveniently close to major attractions. The food was delicious, though the breakfast selection could use a few more choices. Overall, it's a nice place to stay if you want comfort, beautiful scenery, and friendly service. I would certainly consider returning.

Suubu Singh •

Solo Traveller • Jul 2026

Staff behaviour

4.0

Hotel Staff has a behaviour issue they are really don’t know what is the hospitality even I am seeing while cleaning they never change bad sheet pillows cover in front of me they were doing this so how can we thought they prepare healthy food Front office not responding if you made booking through online they will not give you proper hospitality location is wow rest of all not up to the mark

Flag

Group • India • Jul 2026

Extremely Disappointing Stay

2.0

Getting to this hotel is very difficult; only a skilled driver can manage the route. The hotel looks nice from the outside, but problems begin at the entrance. The floor layout is confusing regarding where the rooms are located. I booked three rooms, which ended up being on two separate floors. For example, Room 104 was on the second floor, while Rooms 303 and 304 were on the ground floor. The Deluxe rooms appear nice but have sticky floors that make it uncomfortable to walk without shoes, and the window faces a large wall with no ventilation. The floor mats are dirty and smell bad. The floor where the rooms are located has a strong unpleasant odor like a public restroom. Water constantly drips from the bathroom sink. The staff is helpful, but the manager is rude. Booking through Agoda feels like a scam between them. Overall, it was the worst experience I've had.

Shankar Chauhan •

Solo Traveller • Jul 2026

Acceptable

3.6

Wifi and tv not working

Flag

Group • India • Jul 2026

Disappointing Staff Experience

10.0

Staff not good

Hardeep Singh •

Solo Traveller • Jul 2026

Hotel Facilities

amenity
Access

Late Check-in Supported

Private Check-in/out

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Smoke detectors

amenity
Room amenities

Daily housekeeping

Fan

Slippers

Television

amenity
Bathroom

Private bathroom

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Airport transfer

Bicycle parking

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

24*7 Room Service

amenity
Services and conveniences

Luggage Storage

Terrace

Food Delivery

Invoice Provided

Smoke-Free Property

Smoking Area

Free car parking

amenity
Outdoor

Garden/Backyard

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Breakfast Takeaway Service

Cashless Payment Service

Hot water linen and laundry washing

Individually-wrapped food options

Professional Sanitisation and Disinfection Services

Regular Sanitisation of Rooms

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 10:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Check-out from - 06:00
  • Check-in until - 23:59
  • Airport transfer fee - 4000 INR
  • Daily Internet/Wi-Fi fee - 0 INR
  • Breakfast charge (unless included in room price) - 300 INR
  • Number of floors - 3
  • Number of rooms - 14
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Daily parking fee - 0 INR

Frequently Asked Questions when booking Hotel Sun Village by Palm Aryan

What is the location of Hotel Sun Village by Palm Aryan?

Hotel Sun Village by Palm Aryan is located at Kempty Fall Rd, Lakhwad, Kempty, Siya Kempti, Mussorie Range, Uttarakhand 248179, 248179.

What is the check-in and check-out time at Hotel Sun Village by Palm Aryan?

The standard check-in time at Hotel Sun Village by Palm Aryan is 1:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Sun Village by Palm Aryan.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Sun Village by Palm Aryan.
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