Hotel Vijay Intercontinental

This is the best hotel I have been. Best services.We are truly grateful to Mr. Shailendra for his quick response and going out at night to get the medicines.True sense of hospitality. We are three females who stayed here and we had a small medical emergency at night.The staff was kind enough to help us out.This is the best hotel service we have stayed at.The services are great.The staffs are great.The stay is female friendly.A lot of love to this. ’’’’’’’’

Hosted an event at Vijay Intercontinental. Food was tasty but Event managers were rude and unprofessional. They lacked basic customer-handling skills. Requests were repeatedly ignored. Washrooms were locked during the function and opened only after multiple requests, and despite prior confirmation, lights were not switched on during the evening pooja at the fountain area. Morning breakfast for the guests staying at the hotel was closed early. Many guests could not have breakfast. The event manager & decorator, hid lighting charges and blamed each other. Just before the event, I was suddenly forced to pay extra amount for the lights. Even after this feedback no follow up was done for better customer experience

The room service was very weak. Yesterday, during my stay at the hotel in room number 005 on date 4 feb , the dinner service was handled in an unprofessional manner, and the food had no taste. The staff lacked professionalism.Additionally, the valet service was poor. My car was parked at another property, and in the morning the car did not start. No one from the hotel helped me initially; I had to take help from other people. The management noticed the issue later.Otherwise, the property is very good, and the infrastructure is well maintained.

My experience at Vijay Intercontinental was very good. The hotel has well-maintained infrastructure with clean rooms, spacious banquet halls, and a professional atmosphere. The staff was polite and supportive, and the services were timely and well-organized. The food quality was excellent, and the overall arrangement for guests and events was smooth. It is a reliable place for stays, meetings, and social functions, and I felt comfortable and satisfied with the facilities provided.

Exceptional Service and Ambiance for Our Relative's Marriage Ceremony’We recently hosted a marriage ceremony for a relative at your hotel and were thoroughly impressed with the overall experience.’Positive Highlights:’Atmosphere and Ambiance: The hotel's ambiance was truly excellent, providing a beautiful and appropriate setting for our special occasion.’Food Quality: The catering was outstanding. The quality and preparation of the food were universally praised by our guests.’Staff Professionalism and Integrity: The most commendable aspect of our experience was the hotel staff. Every member we interacted with was remarkably polite, professional, and responsible.’A Special Note of Appreciation for Kakul Singh:’We would like to extend a specific and heartfelt thank you to staff member Kakul Singh.’One of our relatives unfortunately misplaced their mobile phone, and we were promptly contacted by Mr. Singh regarding its recovery. This level of integrity, responsibility, and proactive customer care is truly exceptional and speaks volumes about the quality of your team.’Thank you to the entire hotel staff for their dedication, which made our ceremony not just successful, but genuinely memorable and stress-free.