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Citi Club - Luxury Budget Hotel in Kanpur
84/79, GT Rd, Anwarganj, 208003
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out and luggage storage to ensure a comfortable stay for guests. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Each day, arise to a delightful complimentary morning meal at Citi Club - Luxury Budget Hotel in Kanpur.Visitors staying at Citi Club - Luxury Budget Hotel in Kanpur have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Throughout the day, engage in the entertaining activities available at Citi Club - Luxury Budget Hotel in Kanpur. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Popular Facilities
Room Service
Terrace
Breakfast Available
Fitness Centre
Daily housekeeping
First Aid kit
Deluxe Double Room
Tea/Coffee maker in the Room.
Book with ₹0
+ ₹650 taxes and fees, per night, per room
7.8
Very Good
•102 reviews
Poor cleanliness, faulty AC and geysers, and delayed or inadequate service
Guest as saying
If you are restricted by budget or time, then opt for this property. As it is old property
ixigoer •
Solo Traveller • India • Sep 2026Extremely Disappointing Experience ’ Poor Customer ServiceVery disappointing experience at Citi Club. We were practically the only customers in the hotel, and despite the hotel being completely vacant, we requested a 1-hour early check-in. Unfortunately, the management refused to accommodate such a simple request.It was particularly frustrating to see the hotel almost completely empty while the staff still showed no flexibility or willingness to help. A 1-hour early check-in, especially when rooms are available, is a very basic gesture of hospitality.The overall attitude of the staff and management was disappointing and made us feel completely unwelcome. Considering the reputation and pricing of the property, we expected much better hospitality and customer service.Definitely not recommended. There are much better hotels in Kanpur that understand the meaning of customer service.
ashmajit mandal •
Group • Sep 2026Our experience at Citi Club was very disappointing. We were nearly the only guests at the hotel, and even though it was mostly empty, our request for a 1-hour early check-in was denied by management. It was frustrating to see the hotel so empty yet the staff showed no flexibility or willingness to assist. Allowing a 1-hour early check-in when rooms are free seems like a basic courtesy. The staff and management's attitude left us feeling unwelcome. Given the hotel's reputation and prices, we expected much better service. We do not recommend this hotel; there are far better options in Kanpur that truly value customer service.
ashmajit mandal •
Solo Traveller • Sep 2026
Around the property
Kanpur Anwarganj Railway Station
0.25 km
Dwarkadhish Temple
1 km
Sisamau Bazaar
1.16 km
A to Z Shopping Mall
1.32 km
Govindpuri Railway Station
1.72 km
Som Dutt Plaza
2.35 km
Jama Masjid
2.39 km
Moti Jheel Lake
2.5 km
Moti Jheel
2.51 km
Dashanan Mandir
2.57 km
7.8
Very Good
102 Users
Guest Impressions
Staff service is often courteous and attentive, though responsiveness is inconsistent.
Check-in timing can be restrictive, including refusal of an early-arrival request.
Bathrooms, geysers, ventilation, air-conditioning and switches have recurring maintenance problems.
Location
9.0
The property is centrally located and easily reachable from Kanpur Central.
Food
7.3
Food is generally good, though dinner is costly by some accounts.
Staff
7.3
Service is often helpful, but management responses and staff behavior are sometimes poor.
Room Comfort
7.2
Rooms are often comfortable and spacious, despite recurring maintenance issues.
Value for Money
7.2
Affordable rates suit budget travelers, though quality and service require compromises.
Cleanliness
6.8
Some rooms are clean, while bathroom cleanliness and housekeeping service are inconsistent.
Total Reviews
Old property
4.4
If you are restricted by budget or time, then opt for this property. As it is old property
ixigoer •
Solo Traveller • India • Sep 2026Frustrating Customer Service
2.0
Extremely Disappointing Experience ’ Poor Customer ServiceVery disappointing experience at Citi Club. We were practically the only customers in the hotel, and despite the hotel being completely vacant, we requested a 1-hour early check-in. Unfortunately, the management refused to accommodate such a simple request.It was particularly frustrating to see the hotel almost completely empty while the staff still showed no flexibility or willingness to help. A 1-hour early check-in, especially when rooms are available, is a very basic gesture of hospitality.The overall attitude of the staff and management was disappointing and made us feel completely unwelcome. Considering the reputation and pricing of the property, we expected much better hospitality and customer service.Definitely not recommended. There are much better hotels in Kanpur that understand the meaning of customer service.
ashmajit mandal •
Group • Sep 2026Disappointing Stay Experience
2.0
Our experience at Citi Club was very disappointing. We were nearly the only guests at the hotel, and even though it was mostly empty, our request for a 1-hour early check-in was denied by management. It was frustrating to see the hotel so empty yet the staff showed no flexibility or willingness to assist. Allowing a 1-hour early check-in when rooms are free seems like a basic courtesy. The staff and management's attitude left us feeling unwelcome. Given the hotel's reputation and prices, we expected much better service. We do not recommend this hotel; there are far better options in Kanpur that truly value customer service.
ashmajit mandal •
Solo Traveller • Sep 2026Pleasant Stay
8.0
Nice place
Kuldeep Srivastava •
Solo Traveller • Sep 2026Mai kabhi bhi dusre ko recommend nahi karunga.
2.8
staf behaviour extremely bad . Washroom not proper clean...
ixigoer •
Group • India • Aug 2026Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Intercom
Litter boxes
Non-smoking rooms
Allergy-free rooms
Exterior corridor
Private Check-in/out
Soundproof rooms
Suitable for adults
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Daily housekeeping
First Aid kit
Ironing facilities
Kitchen
Exterior corridor
Hand sanitiser
Family and kids
Play area
Kids club
Transfers and transport
Onsite car parking
Bicycle parking
Car rental service
Internet access
Internet services
Food and drinks
Room Service
Breakfast Available
Bar
Kitchen
Alternative Meal Arrangement
Grocery Delivery
Water Bottles
In-Room Breakfast
Activities and sports
Fitness Centre
Golf course(within 3 km)
Game room
Services and conveniences
Terrace
Free car parking
Luggage Storage
ATM
Food Delivery
Photocopy/fax in business center
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Chapel
Contactless Check-in/Check-out
Convenience Store
Heating in Public Area
Invoice Provided
Shrine
Smoking Area
Accessibility
Elevator access
Wheelchair-accessible
On-site accessible restaurants / lounges
Outdoor
Garden/Backyard
Other facilities
Elevator access
Languages spoken
English
Hindi
Safety and cleanliness
First Aid kit
Doctor/Nurse on Call
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Breakfast Takeaway Service
Cashless Payment Service
Common Area Disinfection (Daily)
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
Mask-wearing staff
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safe Dining Space
Safety Protocol-trained staff
Sanitised kitchen and tableware
Sterilising Equipment
Temperature Check
Hotel Policies
Check-in:
From: 2:00 PM
Check-out:
To: 11:00 AM
Check-in
2:00 PM
Check-out
11:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Unmarried Couples are not allowed in this property.
- Primary Guest should be 18+ years of age
Property Information
- Number of floors - 3
- Number of rooms - 40
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