Hotel Mandakini Royale

Had the engagement function on 26Apr26 Lunar Hall. I strongly recommend NOT to book this venue for your functions if you don't want to get embarrassed infront of your guests.Here are the poorest reviews:1. ACs were turned OFF while guests still inside: All the prepayment was done with some 10k pending that was supposed to be paid post function before we leave the venue. They kept on asking my guests about making the payment of pending amount that embarrassed us. We paid the remaining amount and in the evening they switched off the ACs while our function was still not done and guests inside. There were aged people, children who were struggling very hard with the rising temperatures and sweating. We asked their staff to get the ACs on many times and we were ready to pay the extra Amounts- the staff so rude they literally denied to listen. Highly unprofessional disrespectful staff that only keep on asking for money throughout the day.2. NO HELP with Luggage carrying: Our guests came from outstation and the venue services so embarrassing that there were no one to help carrying luggage to the cars. We literally had to wait for an hour for someone to show up but no one did. Had to take all the luggage by ourselves.3. Single elevator causing delays and rush: There's just one elevator that's been used for all the purposes- luggage carriage and guests movement. This had made all the guests wait for atleast 40-45 min to step down from their rooms. Everytime whenever list came, there was either the staff with luggage trolley or guests from other events in the same venue. Everyone was struggling.Thankfully we have NOT booked them for the wedding event, we cannot bear anymore embarassment. Our guests from outstation (the ladkewale who have visited Kanpur for the first time) have especially asked us NOT to book Mandakini Royale ’?This is what you've earned by embarrassing us, team Mandakini.Thankyou so much for all the disrespect and discomfort you've given to us and to our ladkewale’?

If you want a venue in Kanpur that balances grandeur with genuinely good service and food, it delivers. We came for the space, but we’ll remember the staff and how easy they made everything.The only minor issue was WiFi in the banquet hall. It worked, but slowed down.No vallet parking and very few parking available....

The arrangements were well-organized, from the banquet setup to the food services. The quality and taste of the food were excellent, and the menu variety was appreciated by all our guests. Housekeeping and maintenance were also up to the mark, with cleanliness maintained consistently across all areas.

We had a very nice experience at this Hotel. Very caring, polite n humble staff. Always ready to help you & ready within 5 min of a phone call. Very nice restaurant & bar area with a delicious food. We ordered a chicken tikka & a daal khichdi, both were very tasty. They also have two halls which can be used for marriage/ family functions etc. Room & washroom was very much specious, clean n tidy. Thank you Team Hotel Mandakini Royale..

This is my go-to hotel whenever I visit Kanpur. I always choose it without hesitation. Mr. Abhay and the entire staff are extremely cooperative and welcoming. I would definitely recommend visiting at least once.