Manish Aura Grand

Pathetic worst’Worst experience totally ruined my holiday. No basic amenities present. Had to change my room 3-4 times in just 2 night stay due to AC issues in the room.No basic facility available be it towels in the bathroom to ac in the room ..rarely room service calls are answered.i booked my stay online and i chose MAP PLAN ’( buffet plan for dinner and breakfast -which was available and offered by them at the time of online booking .)As soon as we went there for meals we were told no buffet due to less number of guest and there’s a fix menu which i had to eat.What’s the point if i have to forcefully eat only a thing they serve’ buffet means variety of everything .I totally understand non availability of buffet due to food wastage but why not provide atleast 2 3 options in every category under their menu and food can be prepared after my order. ?Also we accepted the whole situation and were ready to adjust with them but even from the menu provided by them half of the things were not available in breakfast and its was already 8am . ( we had to leave for a event and we had confirmed previous night regarding breakfast timings still food was not available by 8 . ) Literally had to compromise on every single thing.And few staff members specially in the restaurant are rude kind of .Not recommend.Literally feels like a waste of money .’?

The overall experience was disappointing due to poor staff behavior and low-quality service. The staff members were not attentive and seemed uninterested in helping customers. Basic requests took a long time, and sometimes they were ignored completely. Professionalism and courtesy were clearly lacking, which made the visit uncomfortable.In addition, the water quality was very poor. The water provided had a hard taste and did not feel clean or fresh. Hard water creates inconvenience for guests and reflects badly on the facility’s maintenance standards. Proper filtration or water treatment should be arranged.Good service and clean basic facilities are the minimum expectations from any establishment, but unfortunately both were missing here. Management seriously needs to improve staff training, customer handling, and water quality. Without these improvements, it will be difficult for customers to have a satisfactory experience or recommend this place to others.

Rooms and washrooms were dirtyThere was literally dirt on the floor.Flush and AC was not working and that was a nightmare for us we couldn't sleepLocation is near to airportThe only good thing is toilatories nothing else

The room was good, but the washroom was poorly maintained with rusted fittings, very low water pressure, slow drainage, and boring water, making basic use uncomfortable. Check-in was delayed by 20’30 minutes due to a group booking, which felt unprofessional. We had booked for 3 nights but left early due to these issues, and the staff didn’t even ask for feedback or the reason for early checkout.Not be referring anyone in future.

****Highly unprofessional****The rooms and food is ok however the room service is pathetic. We gad a wedding there and around 18 rooms were booked. The employees literally didn’t bothered to visits and clean rooms even once during our 2 days stay.The rooms water supply is worst, its not filtered. You can literally taste salty water while washing ur face.Water is hard. Not ideal to use. The receptionist charges lot of amount for minor issues. We had a chai for 150Rs and taste was bland.They are on time when it comes to close the food counters and lazy when we ask them to visit for service.Rooms are overpriced. Location is remote. Cab doesn’t comes on time.If you are planning to stay here for a wedding for ur guests or even a normal stay, don't even thinks once. Don't waste ur hard earned money. Have other alternatives.