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Muzahotels At Eskay Resorts
Off Link road, Borivali West, Mumbai, India, 400 091
Experience an abundance of unparalleled facilities and features at Muzahotels At Eskay Resorts .Maintain seamless communication using the complimentary Wi-Fi at resort. Effortlessly arrange transportation to and from the airport using the resort's airport transfer services.Discovering Mumbai becomes even more accessible through the taxi and car hire amenities provided at the resort.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic resort, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.Kindly note that smoking is prohibited in the resort to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Muzahotels At Eskay Resorts , every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at resort with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms boast in-room amusement features such as daily newspaper and television, offering guests an enjoyable stay.In select rooms within the resort, a coffee or tea maker and bottled water is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Muzahotels At Eskay Resorts . During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience.Discover the fitness amenities at resort to maintain your health and strength during your getaway.
Popular Facilities
Internet services
Buffet Breakfast
Fitness Centre
Facilities for Differently-Abled Guests
Daily housekeeping
24*7 Security
Deluxe Room
Parking
Book with ₹0
+ ₹828 taxes and fees, per night, per room
4.3
Rating Score
•1344 reviews
77% positive reviews in last few months
Guest as saying
Don't stay at muza hotel, worst hotel ever, wasted money, no electrical connection working, rats in the rooms
I have stayed at the best of hotel, this is just shirty,
I am writing to let you know about the terrible experience I had at your hotel on 14 September 2026. I had a reservation to stay with you, but the conditions were so bad and unhygienic that I refused to check in. I actually felt so unsafe with the state of the property and the staff's attitude that I had to go online and book a completely different hotel for the night. I want to highlight exactly what went wrong: Terrible Front Desk Service: The receptionist was incredibly rude. He had no helpful information and clearly doesn’t know how to speak to paying customers. Filthy Rooms: I was shown three different rooms, and every single one was dirty. The bathrooms hadn't been cleaned at all, and the furniture was covered in stains. Foul Odor: The hallway smelled awful, and the stench was so strong it was leaking right into the guest rooms. No Food Options: Your restaurant was completely closed. When I asked about food, the staff just told me to go online and order delivery myself. Maintenance Issues: There was water leaking right in front of the main entrance, which is an immediate safety hazard. Checking three separate rooms and finding all of them dirty shows a major lack of effort from your staff. Leaving a guest feeling unsafe enough that they have to scramble to book another hotel is unacceptable. I expect to hear back from you regarding how you plan to address this.Regards,***
Around the property
Borivali Metro Station
0.59 km
Rajendra Maternity and Surgical Nursing Home
0.64 km
Eksar Talao
0.69 km
Palkar Hospital
0.75 km
Borivali West Station
0.98 km
Mother Teresa Park
1 km
Dr.Mugdha Ranade Eye Clinic
1.06 km
Gangar Supermarket
1.07 km
ATM
0.54 km
Neoplus Criticare Children Hospital
1.25 km
Swayambhu Ganpati Mandir Pond
1.29 km
Oberoi Mall
7.66 km
Juhu Beach
13.28 km
Bandra-Worli Sea Link
23.31 km
Shree Siddhivinayak
24.84 km
Sri Sri Radha Gopinath Temple
31.56 km
Chhatrapati Shivaji Terminus
33.91 km
Marine Drive
34.16 km
Nariman Point
35 km
Gateway of India
35.36 km
Colaba
37.15 km
4.3
Rating Score
1k+ Users
Guest Impressions
Guests appreciate the spacious rooms and amenities available.
Location is convenient for both leisure and business travelers.
Staff service is friendly but can be inconsistent.
Location
3.9
Well-located near attractions and transport links.
Room Comfort
3.2
Rooms are spacious but maintenance issues reported.
Value for Money
3.2
Offers reasonable prices but with varying service quality.
Staff
3.1
Staff service is friendly but can be inconsistent.
Food
3.0
Food quality is good, but service can be slow.
Cleanliness
3.0
Cleanliness standards vary across the property.
Total Reviews
Worst experience ever
2.8
Don't stay at muza hotel, worst hotel ever, wasted money, no electrical connection working, rats in the rooms
Most pathetic stay
3.6
I have stayed at the best of hotel, this is just shirty,
Unacceptable conditions and safety concerns on 14 September 2026
2.0
I am writing to let you know about the terrible experience I had at your hotel on 14 September 2026. I had a reservation to stay with you, but the conditions were so bad and unhygienic that I refused to check in. I actually felt so unsafe with the state of the property and the staff's attitude that I had to go online and book a completely different hotel for the night. I want to highlight exactly what went wrong: Terrible Front Desk Service: The receptionist was incredibly rude. He had no helpful information and clearly doesn’t know how to speak to paying customers. Filthy Rooms: I was shown three different rooms, and every single one was dirty. The bathrooms hadn't been cleaned at all, and the furniture was covered in stains. Foul Odor: The hallway smelled awful, and the stench was so strong it was leaking right into the guest rooms. No Food Options: Your restaurant was completely closed. When I asked about food, the staff just told me to go online and order delivery myself. Maintenance Issues: There was water leaking right in front of the main entrance, which is an immediate safety hazard. Checking three separate rooms and finding all of them dirty shows a major lack of effort from your staff. Leaving a guest feeling unsafe enough that they have to scramble to book another hotel is unacceptable. I expect to hear back from you regarding how you plan to address this.Regards,***
Very unhygienic
2.8
Bad experience for the staycation, a hygiene, no proper cleanliness, bathroom kit were missing, hair dryer missing, refrigerator was not clean, many cockroaches were there. Asian not working proper.
Muzahotels eskay rwsortd
3.6
The rooms are very shaby and dark. Half of the lights dont work and the room smells alot . They are surving on air freshners. Worst thing is that if u paying extra money for breakfast then dont ever make that mistake. Breakfast menu is poha bread butter and chai. For that they charge 1000 rs extra. In short the hotel is very low in maintenance.
Hotel Facilities
Access
24*7 Front Desk
Safety and security
24*7 Security
Room amenities
Daily housekeeping
Safety Deposit Box
Family and kids
Play area
Transfers and transport
Valet service
Airport transfer
Car rental service
Taxi/Cab service
Internet access
Internet services
Food and drinks
Buffet Breakfast
Water Bottles
Activities and sports
Fitness Centre
Kids' swimming pool
Tennis court
Accessibility
Elevator access
Wheelchair-accessible
Outdoor
Garden/Backyard
Other facilities
Elevator access
Services and conveniences
Facilities for Differently-Abled Guests
Luggage Storage
Currency Exchange
Gift/Souvenir Shop
Smoke-Free Property
Smoking Area
Free car parking
Concierge
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 2:00 PM
Check-out:
To: 11:00 AM
Check-in
2:00 PM
Check-out
11:00 AM
Children and extra beds
- Minimum age of the guest is 1 year(s).
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Distance from city center - 25 KM
- Travel time to airport (minutes) - 59
- Year property opened - 2016
- Number of floors - 7
- Number of rooms - 36
- Airport transfer fee - 2500 INR
- Non-smoking rooms/floors - no
- Breakfast charge (unless included in room price) - 500 INR
- Number of restaurants - 3
- Number of bars/lounges - 2
- Check-out from - 11:00
- Check-in until - 11:00
Property Announcements
- Guests are responsible for all damages caused during their stay.
Joiners or visitors are not allowed in the residential area after 08:00 PM except for the lobby and restaurants.
Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
The property is a pure vegetarian premise. Possession or consumption of non-vegetarian food is strictly prohibited. Carrying and ordering food from outside is strictly prohibited.
This is a strictly non-smoking property cannot adhere the request of Smoking Rooms.
This is a strictly non-smoking property.
Swimming pool and Gym will be closed every Monday for maintenance work.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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