Destination
Check-in
Check-out
Rooms & Guests
Svenska Design Hotel Mumbai
SAB TV Road, Off Link Road, F73/74, Oberoi Complex, Off Link Road, Andheri (W), 400053
Popular Facilities
Sauna
Sauna
Restaurants
Airport transfer
Laundry Service
Car rental service
Superior Double Room
Complimentary Wifi
+ ₹4,080 taxes and fees, per night, per room
6.7
Good
•1161 reviews
Booking disputes, duplicate charges and unclean rooms
Guest as saying
Very good hotel, great location and great food in the restaurant
ixigoer •
Couple • Russia • Oct 2026It was a pleasant stay.Clean rooms and staff was courteous. Chetan and Roshan from helpdesk was really helpful.All the staff was really helpful and kind.
ixigoer •
Family • India • Oct 2026I booked this hotel for my guest and had requested the hotel team for an early check-out due to a genuine personal reason, which I would prefer not to disclose here.Unfortunately, instead of trying to understand the situation and provide a reasonable solution, I was given conflicting responses. The hotel team said that the third-party booking platform would charge them a penalty and therefore they could not accommodate the request. When I contacted the third party, they said the hotel was not allowing the early check-out.This clearly reflects a serious lack of coordination between the hotel and the booking platform. As a customer, I should not have to go back and forth between two parties while both blame each other.The overall experience was extremely disappointing, especially when the request was made for a genuine personal reason. Customer service should be about understanding situations and finding practical solutions, rather than simply passing the responsibility to someone else.**Very poor coordination, disappointing service and absolutely not a guest-friendly experience. I would not recommend this hotel to anyone. Zero rating from my end.**
ixigoer •
Business • India • Sep 2026Explore the Area
Around the property
Bandra Worli sea link
11.72 km
Juhu Beach
1.83 km
Marine Drive
22.58 km
Alpha 7 Seas
0.35 km
Gandhi Nursing Home, Mumbai
0.32 km
Dr Dharampal Singh
0.05 km
Gateway of India
23.83 km
Vital Imaging Centre
0.51 km
Indu Child Care Center
0.43 km
Chhatrapati Shivaji Maharaj International Airport (BOM)
6.52 km
Dr. Jk Shah's Eye Clinic and Laser Centre
0.25 km
Nariman Point
23.43 km
Sri Sri Radha Rasabihari Ji Temple
0.36 km
Sri Sri Radha Gopinath Temple
19.96 km
Shree Siddhivinayak
13.28 km
Aastha Nursing Home
0.43 km
Hemu Kalani Manoranjan Maidan
0.39 km
Phoenix Marketcity
8.46 km
Versova
0.96 km
D.N. Nagar
0.9 km
ATM
0.45 km
Chhatrapati Shivaji Terminus
22.35 km
Colaba
25.56 km
Dr Manveen Gill
0.41 km
6.7
Good
1k+ Users
Guest Impressions
Staff service ranges from courteous and helpful to unresponsive and difficult during check-in.
Check-in and booking handling drew complaints about denied accommodation and conflicting responses.
Room cleanliness ranges from clean and well-maintained to complaints about cockroaches.
Location
8.0
Great location, though roadside positioning can make the hotel difficult to spot.
Room Comfort
8.0
Rooms are spacious, clean, well-maintained, and comfortable, with one pest complaint.
Food
7.5
Restaurant food is excellent, though coffee was served with foul-smelling utensils.
Staff
7.0
Staff are often courteous and helpful, but service and communication can be inconsistent.
Cleanliness
7.0
Rooms are generally clean, though cockroaches and foul-smelling utensils were present.
Value for Money
5.5
Value is questioned by complaints about cost and an experience below five-star expectations.
Total Reviews
Very nice hotel. Definitely recommend
9.6
Very good hotel, great location and great food in the restaurant
ixigoer •
Couple • Russia • Oct 2026Pleasant stay
10
It was a pleasant stay.Clean rooms and staff was courteous. Chetan and Roshan from helpdesk was really helpful.All the staff was really helpful and kind.
ixigoer •
Family • India • Oct 2026**Very Disappointing Experience – Poor Coordination & Customer Service**
2.0
I booked this hotel for my guest and had requested the hotel team for an early check-out due to a genuine personal reason, which I would prefer not to disclose here.Unfortunately, instead of trying to understand the situation and provide a reasonable solution, I was given conflicting responses. The hotel team said that the third-party booking platform would charge them a penalty and therefore they could not accommodate the request. When I contacted the third party, they said the hotel was not allowing the early check-out.This clearly reflects a serious lack of coordination between the hotel and the booking platform. As a customer, I should not have to go back and forth between two parties while both blame each other.The overall experience was extremely disappointing, especially when the request was made for a genuine personal reason. Customer service should be about understanding situations and finding practical solutions, rather than simply passing the responsibility to someone else.**Very poor coordination, disappointing service and absolutely not a guest-friendly experience. I would not recommend this hotel to anyone. Zero rating from my end.**
ixigoer •
Business • India • Sep 2026Scam
2.0
They have done scam with me .. they have taken money from my credit card twice.. rest you find out
ixigoer •
Couple • India • Sep 2026Disastrous Customer Experience
2.0
Very disappointing and mentally stressful experience. Public ko kya samajh ke rakha hai? I had a confirmed booking clearly showing check-in on 4th and check-out on 5th (overnight stay). But when I reached the hotel at 10:30 PM, I was told it was only a 12 PM’6 PM day-use booking and I was denied accommodation.Ye condition booking ke time clearly mention nahi thi. Agar check-in window limited thi, toh basic courtesy hoti hai ki guest ko call karke arrival confirm karein. Mujhe ek bhi call nahi aaya.Sabse shocking part tha hotel manager ka behaviour. Instead of helping, he was argumentative and dismissive. Raat ke 10:30 baje guest ko send back karna without proper solution shows complete lack of professionalism and empathy.Due to this mismanagement, mujhe turant dusra hotel book karna pada which cost me around ’16,000. This entire situation was avoidable with proper communication.For a property that claims high standards, this experience was extremely disappointing.
Priyanka Todkari •
Solo Traveller • Feb 2026Hotel Facilities
Room amenities
Sauna
Transfers and transport
Airport transfer
Car rental service
Food and drinks
Restaurants
Activities and sports
Sauna
Services and conveniences
Laundry Service
Currency Exchange
Library
Hotel Policies
Check-in:
From: 3:00 PM
Check-out:
To: 12:00 PM
Check-in
3:00 PM
Check-out
12:00 PM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Pets are not allowed
- Primary Guest should be 18+ years of age
Property Information
- Car parking slots - 4
- Number of floors - 7
- Number of rooms - 31
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