T24 Retro

I would like to specially appreciate Ms. Divya Pandey for her exceptional service. She was extremely polite, kind, and helpful throughout our stay. Her warm and welcoming nature made us feel very comfortable. She truly went above and beyond to make our experience memorable. As I was staying here as an IndiGo staff.Thank you, Divya Pandey, for your wonderful hospitality.

After bookig there for alonost 10 days. We faced harrasement from the staff. We asked for some time to resolve the issue and the staff hamdling it were not kind.

Couple • South Africa • Aug 2026

Exceptional Hospitality and Genuine Care at T24 Retro, MumbaiMy husband and I recently stayed at T24 Retro and our experience was truly exceptional.From the moment we arrived, we were met with warmth, professionalism, and genuine concern. What stood out most, however, was the extraordinary empathy and personal care shown by the entire team.My husband was unwell when we arrived, and the staff went far beyond what we could have expected to make him comfortable. The chefs took the time to understand his needs and thoughtfully prepared customized meals for him throughout our stay ’ breakfast, lunch, and dinner. Every small gesture made a difficult situation so much easier for us.Special thanks to the managers, chefs, servers, housekeeping, security and reception desk for their patience, kindness, and attentiveness. Their care felt genuinely personal and heartfelt.If you are visiting Mumbai and looking for a hotel that combines comfort, quality, and truly heartfelt hospitality, I would wholeheartedly recommend T24 Retro.A sincere and special thank you to the owner of this hotel, whose thoughtful leadership and personal touch were reflected in every aspect of our stay. Your kindness meant more than you know.

It was an amazing stay at T24 Retro, the staff is very courteous and always assisting to best possible way. Special thanks to Ms. Divya, Mr. Yashveer and Mr. Sanket who really took good care of the F&B and was excellent with their service with a smile skills. Mr. Moktar from the House keeping team was very efficient towards the cleanliness and hygiene. Overall it was an awesome experience at the property.

"Dear T24 Hotel Team,’?I am writing to express my sincere appreciation for the wonderful experience I had during my training stay at your hotelI was thoroughly impressed with every aspect of the service provided. From the moment I checked in, the reception staff made me feel welcome and handled everything smoothly. I also wanted to highlight the housekeeping team for their attention to detail and keeping everything impeccable. Furthermore, the dining experience at your restaurant was excellent, with delicious food and top-notch service.While I unfortunately do not remember the specific names of all the staff members I interacted with, I want to emphasize that the entire team was exceptional. Every single person I encountered displayed such a warm, professional, and helpful nature. The genuine hospitality and positive behavior of your staff truly made my stay memorable.Thank you once again for such a pleasant experience. I look forward to visiting T24 Hotel again in the future.’’’?Best regards,Smriti Singhaniya ’?from room 401’’’’