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The Lake Hotel

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38/3A, Gariahat Road, Dhakuria, South End Park, Word No.90, Kolkata-700068, 700068

Facilities
Exterior viewExterior view
7+ Photos

Prime Location

Near Gariahat market, cafes, shopping, and transport options in South Kolkata.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Reception services featuring luggage storage are available to cater to your requirements.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at The Lake Hotel, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

Popular Facilities

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Bar

Bar

Couples only

Couples only

Terrace

Terrace

Daily housekeeping

Daily housekeeping

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Hand sanitizer

Book with ₹0

₹2,740

+ ₹391 taxes and fees, per night, per room

6.6

Good

•

711 reviews

Rude staff, cramped rooms and poor cleanliness

Guest as saying

Terrible check-in experience. After arriving, we were met with extremely rude and unprofessional behavior from the front desk staff.Instead of being welcoming, the service was hostile, dismissive, and completely unacceptable for a hospitality establishment. First impressions matter, and this ruined our arrival experience entirely.Management really needs to train their staff on basic customer service and courtesy. I would not recommend staying here based on this treatment

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ixigoer •

Family • India • Oct 2026

The night reception man were over drunk & they don't behave good with us.Very arrogant talk with us.Without our permission they changed my room,we don't know the reasons.I suggest the property owner,just replace such kind of people.

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ixigoer •

Group • India • Oct 2026

good hotel

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ixigoer •

Couple • India • Oct 2026

Explore the Area

38/3A, Gariahat Road, Dhakuria, South End Park, Word No.90, Kolkata-700068, 700068

Around the property

    Victoria Memorial

    4.71 km

    Howrah Bridge

    8.6 km

    Dakshineswar Kali Temple

    16.12 km

    Kalighat Kali Temple

    3.27 km

    Eden Gardens

    7.36 km

    Lake Nursing Home

    0.38 km

    Dakshinapan Shopping Center

    0.35 km

    Tanupkur Playground

    0.28 km

    Tanupukur Children Park

    0.27 km

    College Street (Boi Para)

    7.3 km

    Park Street

    5.09 km

    Dakshinapan Shopping Complex

    0.35 km

    ATM

    0.17 km

    Ballygunge

    0.98 km

    Jessore Airport (JSR) - Bangladesh

    110.35 km

    Eco Tourism Park

    15.33 km

    Mother Teresa Mission and Mother House

    3.95 km

    Dhakuria Sree Ramkrishna Sebasram

    0.4 km

    RG Stone Urology And Laparoscopy Hospital, Kolkata

    0.58 km

    Maa Annapurna Shop

    1.66 km

    New Market

    5.83 km

    Dhakuria

    0.23 km

    KD Cure S.C. Das Memorial Medical Center

    0.58 km

    Netaji Subhas Chandra Bose International Airport (CCU) - India

    16.99 km

    Indian Museum (Jadu Ghar)

    5.58 km

    Calcutta Sports Association

    0.61 km

6.6

Good

711 Users

Guest Impressions

spotlight icon

Staff experiences range from helpful and friendly to rude, dismissive, and unprofessional.

Clean, comfortable rooms appear alongside complaints about dust, stains, dampness, and poor upkeep.

Rooms range from clean and spacious to small, congested, or smaller than booked.

Location

8.4

The location offers convenient access to attractions, transport, cafes, and shopping.

Food

6.2

Food feedback is mixed, with positive taste comments but limited availability.

Room Comfort

5.2

Rooms range from comfortable to cramped, noisy, poorly equipped, and uncomfortable.

Staff

5.1

Staff service is inconsistent, ranging from helpful to rude and unprofessional.

Cleanliness

5.0

Cleanliness is inconsistent, with reports of both well-maintained and dirty rooms.

Value for Money

4.8

Budget pricing is attractive, but missing amenities and poor maintenance reduce value.

Total Reviews

All Reviews (10)
Family (2)
Group (2)
Couple (4)
Solo Traveller (2)

Terrible check-in experience

4.0

Terrible check-in experience. After arriving, we were met with extremely rude and unprofessional behavior from the front desk staff.Instead of being welcoming, the service was hostile, dismissive, and completely unacceptable for a hospitality establishment. First impressions matter, and this ruined our arrival experience entirely.Management really needs to train their staff on basic customer service and courtesy. I would not recommend staying here based on this treatment

Flag

ixigoer •

Family • India • Oct 2026

Acceptable

3.6

The night reception man were over drunk & they don't behave good with us.Very arrogant talk with us.Without our permission they changed my room,we don't know the reasons.I suggest the property owner,just replace such kind of people.

Flag

ixigoer •

Group • India • Oct 2026

Good hotel

9.2

good hotel

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ixigoer •

Couple • India • Oct 2026

Good Hotel , staff also helpful

8.8

Hotel reception people are good and helpful

Flag

ixigoer •

Family • India • Oct 2026

Acceptable

4.8

Very pathetic service

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ixigoer •

Group • India • Oct 2026

Hotel Facilities

amenity
Access

Couples only

Exterior corridor

24*7 Front Desk

Allergy-free rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Daily housekeeping

Exterior corridor

Hand sanitiser

Ironing facilities

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

Room Service

Bar

Water Bottles

amenity
Services and conveniences

Terrace

Contactless Check-in/Check-out

Luggage Storage

Laundry Service

Fireplace

Dry-Cleaning

Invoice Provided

amenity
Accessibility

Elevator access

On-site accessible restaurants / lounges

amenity
Safety and cleanliness

Hand sanitiser

Contactless Check-in/Check-out

Body Thermometer

Cashless Payment Service

Mask-wearing staff

Regular Sanitisation of Rooms

Regularly disinfected rooms

Safety Protocol-trained staff

Sterilising Equipment

Temperature Check

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Children and extra beds

Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Must use an extra bed which will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 2022
  • Number of floors - 4
  • Number of rooms - 27
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 1
  • Reception open until - 23:59
  • Check-out from - 11:00

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Frequently Asked Questions when booking The Lake Hotel

What is the location of The Lake Hotel?

The Lake Hotel is located at 38/3A, Gariahat Road, Dhakuria, South End Park, Word No.90, Kolkata-700068, 700068.

What is the check-in and check-out time at The Lake Hotel?

The standard check-in time at The Lake Hotel is , and check-out is at . Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Lake Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Lake Hotel.

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