The Velar Hotel, Vijay Nagar

Grt

virat anshwani •

Solo Traveller • India • May 2026

With much anger and disappointment I’m reaching out regarding our recent stay at The Velar Hotel in Indore, and I’d like to highlight a few concerns:1) Despite booking weeks in advance, we were assigned room 001 near the lobby and lift , leading to constant noise and no sleep throughout the night.2) Other rooms were prioritized for a wedding party not booked through MakeMyTrip, and we were not given flexibility to change rooms, which felt they don't value Make my Trip customers.The hotel is listed as 3-star, but based on the experience, it felt more like a 1- or 2-star property.3) The room had mosquitoes, and the bathroom was shabby.4) The food quality was below par, and one item seemed spoiled.Don't always go by the ratings..there are specific rooms in the hotels which would give you a disappointing experience. Try to read the other reviews which are below 3..and I really felt those were accurate and reflected my experienceEdit 2 : -Response to the owner :-Dear Owner ,Kindly don't lie , when we checked in there was some lady who was managing the lobby, we requested for multiple times for upgrade to deluxe, but the lady refused to accept our request playing the same tune , that room is fully booked.Don't try to cover yourself , try to accept the review which i gave ,and look inward at what went wrong. There are further issues as well:-None of your staff seems trained and have proper etiquette to handle guests. Try to hire folks who have some hotel management experience. This is one of the worst experience I have had with make my trip booking after a long time. We'll you are the owner, decide what your want your hotel to be in the future , a popular boutique hotel , or some random decrepit hotel which are used by baraat groups for one night stay or by unmarried couples for privacy.

I had a very pleasant stay at Velar Hotel. The hospitality was excellent, especially the support and cooperation from Sanjay ji, who ensured everything was comfortable throughout the stay. The food quality was good, hygienic, and served on time. Overall, the staff was polite, helpful, and attentive. A well-managed hotel with good service standards. Every staff vijay ji , Deepak all are very Attentive.

’’’’’’’’’’I stayed at The Velar Hotel, Indore in the last week of November and had a very pleasant experience.The most important thing for me was cleanliness, and the bathroom was extremely neat and clean. The room was also very clean and well maintained, which made the stay comfortable.The location is good, very close to the main road, making it easy to travel around the city.Overall, a great stay and definitely worth 5 out of 5 stars. I would highly recommend this hotel to others.

This is a newly built property which offers value for money stay. But I would like to point out that if you don't want your sleep to be disturbed by constantly ringing early morning Bells and songs playing from temple in front of hotel then don't book front facing balcony rooms. Otherwise the property is a great value for money! And the hotel staff is polite and courteous, can't comment on the food because we didn't try it.