Utopian Luxe

Guest Harrasment by FO manager Garav for raising complaint against Dirty contaminatied bed role.

arun kumar singh •

Solo • India • May 2026

Unprofessional staffs not good food old hotel all time renovation.

Group • India • May 2026

I gave a 4-star rating mainly because of the decoration and the DJ. I had booked the venue for my engagement and spent a significant amount of money, so my expectations were high. Unfortunately, the DJ experience was extremely poor. He played inappropriate, sad songs like Hamnava, and the volume was so low that no one could hear the music properly. Despite repeatedly requesting him’more than 100 times’he did not fix the issue.Even more disappointing, while the couple was dancing, the DJ suddenly stopped the music and started asking guests for money. This was highly unprofessional and ruined the moment. Overall, his behavior was extremely disappointing. I am not sure why such unprofessional decorators and DJs are associated with this venue.We had booked Awadh Carnation Wedding and were in contact with Mahima, who made big promises, but the delivery was completely compromised. For me, the entire function was ruined because of the DJ, and there was also a noticeable lack of professionalism.

Pathetic hotel and event decorator officially hired by them.This is a genuine review as we had our event on 20th January and after elaborating each amd every detail in person ,we found nothing in order when we reached the venue and now they like goons have the opacity to ask abt the balance amount .The hotel commits more but fails to fulfill .The decorator hired by them commits e everything but fails to fulfill even a single thing . The DJ owner as well doesn't even bother to fulfill the requirements and do as they wish lastinite when u r left with no choice but to accept whatever is done .Ideally they shpuld be sued hard for this kind of fraud.This is a genuine review and also they might try to egy it deleted from google as well but I will make sure this doesn't happen .Don't spoil yr event and make it a disaster by booking this hotel or the decorator .Worst experience of my life .Never in my 22 years of carrier I have seen such an unprofessional ,unethical behaviour after paying as per their call .Never ever book UTOPIAN LUXE AND ALSO THE DECORATOR SHAMS EVENT by SHAMS ABBAS .He is a fraud .

I happened to organise my 25th Marriage anniversary and searched for all big properties of Lucknow but was lucky enough to land at Utopia .I took 20 rooms for two day and all my guest were delighted to stay with the comfort and cleanliness of rooms.Food- Ultimate , being a foody family we have explored all places in Lucknow city but must say the taste of utopia is just awesome . The chef MR DINESH is just too good and works with simple philosophy of customer first .Property - A perfect property with all sizs banquets , the outside area for a perfect Marriage or anniversary or for a big and small event.Team : Couldn't express my feeling for such a supportive team comprising Mr Qazi who ensurescustomer delight in entire program .. Mr Gaurav who ensures accommodation of all guest are to maximum comfort, the operations head ..security head... In small time we got to have a feeling that all these people were part of our FAMILY ONLY..Must say if you are planning something be 300% sure with Utopia who are making the best choice .