8fold by LaRiSa

Terrible experience. Absolutely no control over noisy guests on both nights of my stay. Despite complaints, the hotel staff did nothing effective, and it was impossible to sleep at night. Basic guest discipline clearly isn’t enforced here.The hotel seems more focused on occupancy and revenue than guest comfort. Service response was passive and unhelpful throughout.Bathroom conditions were also poor and unhygienic, which made the stay even worse.Overall, a very disappointing experience. Not recommended.

This was by far one of the worst hotel experiences I have ever had. The property was poorly maintained, cleanliness standards were unacceptable, and the room did not match what was advertised. Basic amenities were either missing or not functioning properly.The staff was unprofessional, unhelpful, and showed little concern when issues were reported. Requests were ignored, and customer service was extremely disappointing. The overall atmosphere felt neglected and poorly managed.For the amount charged, the value received was nowhere close to acceptable. The entire stay was frustrating and stressful rather than comfortable and enjoyable. I would not recommend this hotel to anyone and would strongly advise future guests to consider other options before booking here.Very disappointing experience from start to finish.

"Poor and late room service. Staff response is slow, and requests were not attended to promptly. Disappointing experience."The hotel stay is average.The service is also slow. Even basic items such as coffee mugs were not readily available and took a long time to be replenished. Coffee service was delayed, and staff response times could be improved.The food quality is acceptable but nothing exceptional. Overall, the hotel needs to improve breakfast management, seating capacity, and service efficiency to provide a better guest experience.During breakfast hours, finding a seat is difficult due to the limited seating capacity. Guests often have to wait for tables, which affects the overall dining experience. The management should consider increasing seating capacity.

Can call it as a mixed experience.The room comfort, especially during winters, depends on which room you are allocated. If its one of those centrally heated ones, then its very good. Those rooms are bigger and better furnished as well. Against that, the rooms which seem to be in an annexe type of the main building (Rooms 101 to 107, and similar nos. on 2nd and 3rd floor) are fitted with a heater which feels inadequate when the temperature goes below 5-6 deg. C.The service, though, is prompt and courteous, and all the staff are extremely well-mannered and helpful.The hotel is located a bit away from the railway station / ISBT and the Mall Road, so you need a taxi to reach those locations. Also, there is a very steep slope to reach the hotel entrance, and those who are not used to such a climb better use a vehicle to get to the hotel.Views from all the rooms which face the front are fantastic and worth the value!

We had an amazing one night stay at la risa on 26 jan, 2026. The hospitality we received at the property was top notch. The ambience is great. Food is very very good with so many options in buffet dinner and breakfast.Little improvements that can be done:1. Kids room is big enough but is not maintained nicely. Some toys were broken and mats were not clean so that can be taken care of. The room can be arranged properly.2. Baby chair and baby utensils are not available in the restaurant so they can be added.3. The dish tv subscription was not taken by hotel and the tv was not smart tv so wifi couldn't be connected. Basically, tv was not working. This area can be improved.4. The property is 6 kms away from mall road. Usually it would take 15-20 mins but on heavy traffic days it would take 1-2 hours so that depends on you whether you want to stay near chaotic mall road or in a peaceful area.