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Windsor the mall

location-icon

Mall Road Marina annexe, 171001

Facilities
Exterior view
35+ Photos

Friendly Staff

Staff is consistently described as helpful and accommodating.

Windsor the mall provides flawless service and all the necessary facilities for visitors.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay.Several chosen accommodations at Windsor the mall have a balcony or terrace incorporated into the room design.Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Windsor the mall offers toiletries and towels in the restrooms of specific accommodations. Start your day stress-free at Windsor the mall as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

CCTV in common areas

CCTV in common areas

Deluxe
Recommended Deal

Deluxe

Free Cancellation

Free WiFi

Pay At Hotel

₹2,220

+ ₹300 taxes and fees, per night, per room

5.8

Pleasant

90 reviews

81% positive reviews in last 3 months

Guest as saying

There were no facilities in the room; only a bed and a TV were provided. Glasses and water were provided only after asking multiple times.

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Couple • India • May 2026

I had booked a room in advance for two days at a cost of approximately 7,000. The room was very small, and the bed size was also inadequate. Only one water bottle was provided per day; any additional bottles were charged at double the price.The location of Hotel Windsor is inconvenient, requiring guests to either climb down or up nearly 100 steps in both directions. There is no proper parking facility; the car has to be parked at a considerable distance, at unsafe place and even then, extra charges apply.During checkout, it was raining, and despite requesting an umbrella, none was provided. We also had to carry our luggage ourselves over a long distance and via stairs while check in.Overall, it was a poor experience, and I would not recommend booking this hotel.

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Family with young children • India • May 2026

Good stay

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Couple • India • May 2026

Explore the Area

Mall Road Marina annexe, 171001

Around the property

    Mall Road

    0.03 km

    HPTDC Tourist Office

    0.04 km

    Abhinav Dental Clinic

    0.06 km

    Tourist Police

    0.07 km

    Fagu Ski Resort

    0.1 km

    Fab India

    0.1 km

    Gaiety Theatre

    0.12 km

    Roshan Studios

    0.13 km

    Minerva Bookshop

    0.13 km

    Lower Bazar

    0.13 km

    Lakkar Bazar Bus Station

    0.23 km

    ATM

    0.05 km

    IGMC Bus Stop

    1.07 km

    Gandhi General Store

    0.71 km

    Shimla Airport (SLV)

    10.38 km

    Chandigarh Airport (IXC)

    61.02 km

5.8

Pleasant

90 Users

Guest Impressions

spotlight icon

Guests appreciate the helpful staff and clean rooms.

Location is convenient for exploring nearby attractions.

Some guests reported issues with food and facilities.

Cleanliness

6.3

Rooms are generally clean but some issues reported.

Staff

5.9

Helpful and accommodating staff enhance guest experiences.

Location

5.9

Conveniently located near major attractions and shopping areas.

Value for Money

5.4

Offers reasonable prices for the location and services.

Food

4.8

Dining options are limited but generally well-received.

Room Comfort

4.8

Rooms are modern but some maintenance issues noted.

Total Reviews

All Reviews (10)
Couple (5)
Family with young children (4)
Family with teens (1)

No any facilities available in room

5.2

There were no facilities in the room; only a bed and a TV were provided. Glasses and water were provided only after asking multiple times.

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Couple • India • May 2026

Location of Hotel Windsor is very Scary

2.8

I had booked a room in advance for two days at a cost of approximately 7,000. The room was very small, and the bed size was also inadequate. Only one water bottle was provided per day; any additional bottles were charged at double the price.The location of Hotel Windsor is inconvenient, requiring guests to either climb down or up nearly 100 steps in both directions. There is no proper parking facility; the car has to be parked at a considerable distance, at unsafe place and even then, extra charges apply.During checkout, it was raining, and despite requesting an umbrella, none was provided. We also had to carry our luggage ourselves over a long distance and via stairs while check in.Overall, it was a poor experience, and I would not recommend booking this hotel.

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Family with young children • India • May 2026

good hotel

10.0

Good stay

Flag

Couple • India • May 2026

Shenanigans

2.8

Not worth it they will argue with you over petty things and service is -10/10 breakfast is -10/10 location is 4/10 dont be a chindi put 1000 more and book a better hotel than this.

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Family with teens • India • Apr 2026

Stay at Windsor the mall hotel

10.0

The stay at hotel was good nice location to reach via cab and very close to Mall Road walking

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Couple • India • Apr 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Allergy-free rooms

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Daily housekeeping

First Aid kit

Hand sanitiser

Ironing facilities

Safety Deposit Box

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Car rental service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

Room Service

BBQ Facility

Alternative Meal Arrangement

amenity
Activities and sports

Billiards

Tours

BBQ Facility

amenity
Services and conveniences

Photocopy/fax in business center

Luggage Storage

Laundry Service

Contactless Check-in/Check-out

Currency Exchange

Dry-Cleaning

Food Delivery

Invoice Provided

Smoke-Free Property

Smoking Area

Concierge

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Cashless Payment Service

Doctor/Nurse on Call

Hot water linen and laundry washing

Individually-wrapped food options

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Contactless Check-in/Check-out

Hand sanitiser

amenity
Languages spoken

English

Hindi

Hotel Policies

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 7 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Reception open until - 00:00
  • Check-out from - 11:00
  • Check-in until - 22:00
  • Number of rooms - 1

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Frequently Asked Questions when booking Windsor the mall

What is the location of Windsor the mall?

Windsor the mall is located at Mall Road Marina annexe, 171001.

What is the check-in and check-out time at Windsor the mall?

The standard check-in time at Windsor the mall is , and check-out is at . Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Windsor the mall.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Windsor the mall.

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