Baljees Regency

A bit old as property but great value for money with parking as well. Recommended.

Solo Traveller • India • Nov 2025

The rooms are clean hygienicStaff and service is one of the bestEven the food in the dine is superb and deliciousWorth it

We had an absolutely terrible experience at Baljees Shimla. I booked a room through their website, and due to some glitch, it got booked for the same day instead of the future date I intended. Unfortunately, I missed noticing that at the time. But when I reached the hotel and explained the situation, they flat-out refused to adjust the dates. Fine, I get it every hotel has policies, and maybe it was partly our mistake for not double-checking the date.But what followed was absolutely unacceptable. I requested to at least see the available room so I could make a new booking, and the receptionist who was outright rude and arrogant showed us a pathetic room and said that’s all they had. No courtesy, no basic professionalism. On top of that, when I asked if we could at least avail the breakfast that was included in our original booking, he rudely denied that too.The whole experience was infuriating. I walked out immediately because I refuse to let someone’s horrible attitude ruin my trip. If you’re running a hospitality business, at least learn how to treat your customers.

We want to extend our sincerest gratitude and appreciation for Mr. Sandeep, who works as a receptionist at your hotel. His outstanding performance and genuine helpfulness truly made a significant difference during our stay. truly impressed us was Mr. Sandeep's willingness to help a lot. He wasn't just doing his job well; he was actively looking for ways to assist us, anticipating our needs and providing solutions before we even had to ask.

A special shout-out to Mr. Sandeep Thakur at the front desk. He was incredibly polite, professional, and always ready to help. Whether it was about local sightseeing or room service, he handled everything efficiently and with a smile. He truly made us feel welcome and comfortable throughout our stay.