Sleeping Buddha View Shimla

The stay was truly wonderful, with friendly staff and very clean, pleasantly scented rooms. I enjoyed everything about it, including the delicious food. The only downside was the hotel's location on a steep hill, which was a bit inconvenient. Apart from that, it was a fantastic hotel, and I would definitely recommend it to others.

The experience was excellent overall.

Our experience was very disappointing and unprofessional. We intended to stay at Sleeping Buddha, but never made it there. The location is very steep and hard to reach, and we were already uncertain about getting there. We had asked the hotel staff for directions before starting and followed their advice. However, halfway through, while en route, the staff called to tell us to stay at a different hotel because we supposedly could not reach Sleeping Buddha. This was very upsetting and, in my view, quite unprofessional. If the property truly has accessibility issues, guests should be informed before they begin their trip, not when they are already on the way. This ruined our plans and forced us to find last-minute alternatives. The main problem was poor communication and planning. Based on this alone, I would give the service 1 star, or even zero, for professionalism and guest care.

They requested me to cancel the booking when I was only 3km away. They said I couldn't come, even though they had directed me to Jakhoo. Then they told me to book a different hotel.

Extremely disappointing experience