Hotel The Grand White

I was let down by my stay at this hotel. Although the location and the hotel itself were nice, the service did not meet my expectations. The reception team acted unprofessionally, check-in took longer than it should, and services were often late. In general, it did not justify the price we paid, and I wouldn't say it offered good value.

Everything is excellent

The location is convenient. The rooms are acceptable, but the service is quite poor. The reception staff appear indifferent to helping guests. Despite booking two days ahead, I had to wait two hours to get my room, during which the staff were sitting, laughing, and chatting instead of providing any information about the delay. For the price we pay, the service is very disappointing.

I Kishna Pandey stayed in The Grand White at Shimla Himachal Pradesh 4 night 5 days. The cleanness is good , rooms as shown via media platform are found similar, staff are having good behaviour and nice manner. In regard to food and buffet the arrangement is very satisfactory and delicious. The food quality and test are also excellent. I observed and feel to much impressive behaviour of staff namely Surenderji, Desh Raj Ji and one Girl staff of the buffet , I forget to asked her name but she also curious for his service and loyal toward her service . Since I and my family enjoyed food and test we specifically met to the chef of the hotel Sh. Raj Rana Ji and shown our gratitude for his test . Thus we can recommend to once visit and enjoy.ThanksRegardKrishna

I, Krishna Pandey, stayed at The Grand White in Shimla, Himachal Pradesh for 4 nights and 5 days. The cleanliness was good, and the rooms matched what was shown on the media platform. The staff were polite and well-mannered. The food and buffet arrangements were very satisfactory and tasty. The quality and taste of the food were excellent. I was particularly impressed by the behavior of staff members Surenderji, Desh Raj Ji, and a female buffet staff member whose name I forgot, but she was very dedicated and loyal to her service. Since my family and I enjoyed the food so much, we specifically met the hotel chef, Sh. Raj Rana Ji, to express our gratitude for his cooking. We highly recommend visiting and enjoying this place. Thanks and regards, Krishna